Cheryl Knows About Overcoming Challenges

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Award-winning CAREGiver Cheryl Keisor-Steinke has a special appreciation for the challenges Home Instead Senior Care® clients face.


"I have an understanding and respect for my clients that is borne out of personal experience.

I have cerebral palsy, and I work around my challenges to be the best CAREGiver I can be," Cheryl said. "Not everyone can do things exactly the same way in terms of technique. It might take me a little longer to do something than it would someone else, but that is OK as long as the client is safe and happy.


"I use the tools that best fit me and my clients," added Cheryl, who was honored as CAREGiver of the Month for July during her ninth year with the 10-year-old franchise. Cheryl was the 11th employee hired by owner Stacee Frost Kleinsmith, and Cheryl also was nominated as CAREGiver of the Month for May 2007 and July 2012 as well.


"Despite her cerebral palsy," Front Office Manager Rose Marie Holliday said, "she has pushed through and delivered amazing care to all past and current clients. Cheryl has done that for a long time as a valued employee, and she came to the franchise highly recommended. She has been recognized as the CAREGiver who best exemplifies Home Instead Senior Care's dedication to seniors by her tireless, compassionate and devoted service to her clients and the community.


"Cheryl continues to be an amazing CAREGiver, and her clients and the families enjoy and love her regardless of her perceived limitations. Cheryl is amazing, and we have enjoyed having her as our team member because she has made us all proud. Her willingness, kind heart and hard work say so much about who she is. Cheryl has a great sense of humor and attitude. She is respectful, easygoing, considerate and honest, is caring and gets along well with others."


Cheryl has done all that's possible in training and always pursues more. Her training resume is impressive: First Aid, CPR AED-certified; certificates of completion for Alzheimer's Disease or Other Dementias CARE training program, Personal Care Assistant, Techniques to Manage Behaviors, Encouraging Client Engagement To Us It's Personal, Home Care Insurance Advantage Safety training course and Keeping CAREGivers Safe at Work.


When Cheryl comes to the office for training, a staff member she likely will see is Client Care Manager Hal Keisor, her brother. "He joined Home Instead Senior Care three years after I did," Cheryl explained. "He's great, and we've always been close because we have that kind of family. Of course, I don't see him much where work is concerned because I am with clients and not in the office that often. We joke that he doesn't cut me any slack, but it is all in fun."


"This job is everything to me. There is nothing else I'd rather do," Cheryl said. "I was scared at first, thinking, 'I can't do this.' I did not know if I could assist clients like I should. But I have always had an affinity for seniors. Recently my husband and I began caring for my parents in our home. It's our honor and privilege to do so.


"The clients give me more than I give them, and I believe helping my clients has made me a better person. They brighten my day as much as I attempt to brighten theirs. The clients are so knowledgeable – many of them have been around the world. Some have taught me a different language. One client had parents who lived in Norway, and another taught me

French. It is so cool. There has been so much diversity among the clients. I have learned about cultures, as well as times and eras from long ago."


Cheryl works 20 hours a week, mostly with a client with whom she has assisted for about four years. The client, who has dementia, taught English and Home Economics.


"I don't think of her as a client. She is a friend and a mentor, and I miss her on my days off," Cheryl said. "I love to learn, and I have learned a lot from her.


 "She is the sweetest lady. It amazes me how patient she is with me. It is a situation where we totally understand one another and make allowances for each other. Her family is great, and she has three wonderful daughters."


The value of what she does is not lost on Cheryl, who saluted her franchise as a major asset to the community.


"I am so proud of Home Instead Senior Care because from Day 1, it always has been about the clients. Stacee has grown the business to try to serve more seniors, and she makes lives easier for them and their families. I can't say enough about her. I've never worked for anyone like Stacee. She is fair, compassionate and wonderful. She's one in a million," Cheryl said.


Home Instead Senior Care CAREGivers, who are screened, trained, bonded and insured, provide a variety of in-home services to help keep seniors independent. For inquiries about employment with Home Instead Senior Care, please call 907-277-4663 or email recruiting and retention coordinator Katharine Wien at For further information about the company, visit  or to learn more about the company's services link to a digital brochure at



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