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Home Care Reviews

​​ ​​​​​​​​​​​​​​​​​Home Instead Senior Care ReviewsRead what other families in Frederick, MD have to say about Home Instead Senior Care®:​​

Latest Reviews & Testimonials 


"Home Instead has been a very consistent and reliable resource for my mother. Home Instead has been able to provide the support she and I both need."

Posted by Joyce Plunkett on Jan 24 2018

"My experience with Home Instead was exceptional. From the business owners, to the caregivers, to the office staff, everyone was friendly, dependable, and seemed to genuinely care about the patient and the experience. I would and have recommended Home Instead!"

Posted by Robin on Nov 11 2017

"My parent has home care now from Home Instead. It was one that was recommended by her primary doctor. We have been using them for about two months now. We're very pleased with the regular person that we have for her. She is fantastic. She would come in two days a week. She does light housekeeping and cooking. She would be there as a companion for my mother. However, with the holiday, there was a substitute who came in her place and she wasn't as good as the regular. We did let the company know though. Overall, the company is very good. "

Posted by Caring75374350 on Jan 31 2014

"I would recommend Home Instead to anyone. "

Posted by robert jones on Mar 05 2013

"First rate service. We used Home Instead for my Mom. she had two different care givers both of whom she loved. They actually did a personality match to provide care givers who had shared interests with my Mom. She was a huge nature lover. The office staff was very helpful too and came out with the care givers for their first shift to do introductions and make sure my Mom had everything she needed. Zero complaints! "

Posted by UncleMonk on Aug 23 2011

Everything... Your responsiveness, reliability, knowledge and compassion.
Our CAREgiver is wonderful and has made such a tremendous improvement in the quality of my mother's life and allowed me to spend precious time just being a daughter again.
Pam Matthews

​Charity has helped me so much with a lot of different things because I can't see a Diabetic Dr. for 3 months. She helps me at the grocery store to get some different food that is healthy for me and watches what is good or bad. Also, she gives me a lot of encouragement while in the therapy. Makes sure that I have water before I go, takes notes at the Drs, makes appointments, makes sure that I have my meds, and just there to help when ever I need her.
Patricia Shorter

​Very easy to deal with, staff have been friendly, supportive, and timely in response to my fathers in home care needs.
Stephen Barry

​Enjoyed meeting the owner, Brad. I was impressed that he took the time to meet a potential client. Calling the office for various things has been made easy thanks to Kelly and others who have answered the phone. You sent Karen, to assist my father. I liked her from our 1st meeting and my father LOVES her.  I appreciate the relationship we have with Home Instead.

Marvin Sussman​

Everyone has been wonderful - that includes everyone in the front office who always answers my emails and the absolutely WONDERFUL caregivers we have had over the past few years.  I cannot thank them enough!

Debby Dameron​

All of the care providers that have been in our home have been very caring people​
Elda Victoria Omenitsch

The caregivers have been caring and appear to follow the needed routines. They interact with my father and keep him company. Most are willing to take him out into the community. He is clean, shaved and appears to have healthy meals. Thank all for what they do.​

Amy Krebs​

Everyone from Home Instead we've met personally or talked with on the phone has been exceptionally friendly and helpful. Vicki's caregiver, Beverly, is absolutely wonderful. I think she loves Vicki and Vicki loves her. Beverly really brightens up the day for both of us.​

Gerald Robinson​

The staff at the office is great, especially with requests that are last minute.
Michele Florian
I feel that my requests are honored and as long as I give adequate notice, arrangements can be made when schedule changes are needed. The staff is also very friendly and accommodating.
Connie Zaruba

My Mom's care giver is very nice, professional, helpful, easy to talk to. She cares a lot about my mom. Mom is very pleased and looks forward to the days her care giver comes.
Carol Murphy

The care provided to my mother has been wonderful. The flexibility and responsiveness of the company to the changing needs of my mother.

Steve Mosca​​

Dear Brad,

It was a pleasure to have Home Instead staff in my home. I could not have chosen a better care taker. Please express to the staff that took care of me how I miss them and am thinking of them often.

Love to all,


Dear Alicia and Michelle,

Thank you again for your help in scheduling the caregivers for my mom. I know with all the changes and fluctuations it must not have been easy, but all you did was most appreciated.



We think back to when we started this journey and all of the warnings and resistance we experienced when we wanted to bring Mom home, where we felt she would be the happiest. You all assured us that you could meet our Mom's needs and make sure she was happy and safe.

Little did we know at the time that you would do that and so much more. Your amazing team brought our mom joy, comfort and security. You gave our families the opportunity for life to go on as normal as possible. When a crisis hit we knew that you were only a phone call away to meet whatever need we had at the time. And you gave us comfort as our Mom's spirit was released from a body that could no longer hold her. We will be forever grateful.

Thank you,
Rhonda and family

My mother is special to us like so many other mothers are special to their children. She gave us the best she had: our home, our educations, all the wonderful meals and care when we were sick. We were determined to give back to her in the same way we were cared for. That has been made possible by the caring and competent care we all receive from Home Instead CAREGivers. They are all sensitive to my mother's needs, but also are there to support us as daughters. They are well informed about Alzheimer's Disease, and are able to keep my mom engaged and most importantly happy. They let her do what she can for herself with dignity, but are there to silently step in and help when she needs a little direction. The care providers all exemplify the highest character traits of honesty and trustworthiness, and are on time without fail. I have no hesitation to trust them with my vulnerable mother, her belongings and her home because of the character traits they demonstrate to us on every visit.

Very best regards,

Home Instead provides us with wonderful caretakers that enable our mother to stay in her home and keep her life as normal as possible. We have found that the caretakers truly do care about Mom. We feel comfortable with every caretaker we have met.

We feel blessed to have found Home Instead Senior Care. They have never let us down. The office staff has been wonderful to deal with when scheduling holidays and such, and the in-home caretakers have been trained well. They document events for us and always call if they have questions or want to share information with us.

We cannot say enough about the services that Home instead Senior Care has provided for our mother.


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