Reviews

​​​​​​​​​​​​​​​​​Home Instead Senior Care ReviewsRead what other families in Houston, TX have to say about Home Instead Senior Care®:​​

Latest Reviews & Testimonials 

"From the day we started this process for my mother-in-law, Jane Russell,  Gregory Gomez Mira came to our home knowing that we were going to sign up with Home Instead based on conversations prior to his coming.   He was very professional, extremely knowledgeable, very personable, wanted to know a little about Jane, asked what our needs were, why did we choose Home Instead, assured us that our expectations would be met, and was very confident that Home Instead would provide the best professional care.  And was he correct!!  When and if I ever have to call the office to make changes or ask for more care time, Destiny Wesley gets us what we need when needed.  She's professional, friendly, and has a great personality when talking with her.  Gregory, just an over the top quality person.  Gregory assigned us Danita Anthony.  When she showed up for the first day, Peggy came to introduce her to us as the new care giver.  From that point, Danita has exceeded our expectations in every aspect.  She's 10 minutes early,  says hello, asks how things have been since her last visit, asks Jane what she would like  to do for the day, and gets to work.  She's very gentle , very attentive, she listens, she makes recommendations, she's very focused on Jane and just making sure she comfortable and happy.  And for that, I can relax and not worry for about anything for a couple hours.  After all the chores are completed, they might play scrabble, watch The Family Feud, or just sit, talk and laugh about life until it's time for her to go.  She always makes sure everything is ok before leaving and says goodbye until the next visit.  She's a perfect match for my mother-in-law and we are very blessed to have such a wonder person helping out and always look forward to her arrival each time.  Thank you Gregory for this great experience and service.  You are a perfect example of leadership and respect!!"

"Home Instead is Very Good. "

Posted by Patricia Carmalon on Dec 29 2015

"The owner will actually fill in for a caregiver if there is a complication like we had. This location of Home Instead Senior Care has incredible service!"

"The staff is wonderful. They're a dedicated crew who actually cares for their clients and do all they can to provide the best care possible. They are extremely flexible and always go the extra mile to provide the best in client satisfaction. I'd like to personally thank the manager Greg along with his employees, Stacy and Destiny, that assisted with such an exceptional experience we've had.  "

"I ended up using Home Instead Senior Care, and I think they were good. The gentleman that owned the place came at the house and worked with us. They were days that I would call him, and he would come. They were really just what I was looking for. "

Posted by Caring104541350 on Apr 14 2015

"Excellent care provider all year.Excellent response from corporate. "

Posted by Alfred Boyd on Feb 28 2015

"Highly recommended her. I use their services 4hrs, 4 times a week. "

Posted by Edith Bannerman on Feb 27 2015

"The caregivers are great. "

Posted by John Zemanek on Feb 27 2015

"My caregiver from Home Instead is very good. she helps me with my bath, gets me breakfast, makes my bed, and stays until I go for lunch. I don't think it could be any better. "

Posted by Margaret40 on Aug 01 2014

"Our aide, Carmen, has made life so much easier for my husband and me. She is proficient, caring and competent. From the moment I met the owner of Home Instead and spoke with the office manager, I knew that these folks do home care right! Thank you HI for helping me keep Jerry at home!"


Thank you so much for your help in providing the care that was given to my husband during his illness. May God bless each of you!”

-          M.M.


"It would be wrong if I didn’t tell you that Edith does a fine job. She has pride in her work. An example is when she makes the bed, the sides are even and there are no wrinkles. I like her work and she is welcome at my house any time you can send her."

-          I.D.


"The owner, office staff, and caregivers at Home Instead Senior Care are professional, knowledgeable, reliable, and dependable. I have the utmost confidence in Home Instead Senior Care and I would highly recommend your services to families in the Houston area that need assistance at home."

-     J.C.


"We have been using Home Instead Senior Services for over a year to help us care for my elderly father. As most families, we were initially apprehensive with leaving Dad in the care of someone we did not know. After meeting with Dad and some of my siblings, the coordinator matched a caregiver to Dad’s needs and personality. Today, she is still his primary care provider. She, as well as his weekend and substitute caregivers, is always prompt and attentive with a genuine concern for his well-being.
We have been very pleased with Home Instead. The office manager, Destiny, at the location that provides our service is invaluable. Any issue, no matter how small, is always addressed immediately, professionally and with sincere concern.
Having Home Instead take care of Dad has been a blessing for our family. It has allowed Dad to stay in his home of over fifty years while giving us the comfort of knowing he is in good care."

- C. E.


“I have been a client of Home Instead for many years. As a polio survivor, their professionals have helped me through everything from a weekend of full time care following a serious fall to my status now of companionship on a regular basis. Their personnel have allowed me to continue to stay in my home, though I’m nearing 85.”
- C.W.C.


"A few years ago I fell and dislocated my shoulder. I could not care for myself. I was very fortunate to obtain the services of Home Instead Senior Care. Presently, I’ve been using Home Instead caregivers for over 2 years. Again, the owner, the office staff and the different caregivers came to my aid. All have made my life better. They are not only well trained and knowledgeable, but all care about helping you. It’s not just a job to them. Presently, my needs are for transportation and companionship. Again, the owner, office staff, and caregivers have all worked to fill these needs. With Home Instead’s help, I have been able to live in my own home and not in a nursing facility. I don’t have to disrupt the lives of my family to care for me. If you need health care services, I highly recommend Home Instead Senior Care. "

– L.M.


"I cannot thank you enough for your helpfulness and kindness regarding my mother’s care. Jennifer and Christine are just wonderful ladies and caregivers. Thank you again. You are a splendid team. Best wishes. –" S.W.


"I consider myself and my mother very fortunate to have located the Home Instead [Senior Care] Service. The [CAREGivers] have all been reliable, professional and well trained to care for patients such as my mother who has dementia. I have the peace of mind to attend to my errands or other activities when the Home Instead service is "on the clock". Thank all of you for your excellent service and for working with our loved ones! "
- M. P.


"Home Instead is a company that we, as a family, could not do without…need I say more? The professionalism of the executive (Greg) and staff manager (Destiny) cannot be criticized. We received a face-to-face meeting by both individuals at the start of our association and then Greg met with us 90 days later to ensure “all was well.” Our CAREgiver "Ms. Margaret" has adopted us and…we (including our pet, Bentley) have bonded with her! Dad has elevated our CAREgiver from “Princess Margaret” to “Empress Margaret” in the short time of our association. Ms. Margaret arrived and took charge when we so needed her the most! We have extended the days and hours of her time with us and my little parents (and Bentley) look forward to her arrival each morning. Having a Home Instead CAREgiver provides me the peace of mind to go to work knowing that my parents are being SUPER cared for by Ms. Margaret -who has a heart as big as Texas! Thank you –Greg, Destiny, and Ms. Margaret. We could not manage without your help. Thank you for your integrity, professionalism, and kindness!"

- T.S.


CAREGiver Reviws

“I have been working for Home Instead Senior Care for about 10 months now. It has been nothing but a rewarding journey. I feel like i am part of a family & Institution where I am not just helping/caring for seniors but getting educated at the same time. For Instance, I was trained for Alzheimer & Dementia here at the Home Instead rather then going elsewhere for training. Greg,& Destiny are very helpful supervisors, understanding and easy to reach when needed. I am looking forward to serve you for more years to Home Instead with professional training and family oriented staff.”

- N.A.


I have been at Home Instead Senior Care for about seven years. I became a CAREGiver because I love working with the elderly. In the seven years that I have worked at Home Instead Senior Care I have had a lot of clients that I truly love. One of the main reasons I like working with Home Instead Senior Care is because of the office staff and the owner, they really look out for their CAREGivers and clients. The company itself has so much to offer. Being a CAREGiver at Home Instead Senior CARE, you will learn a lot and meet a lot of people. It's just a good place to work.  

 - Michella G.


I work for Home Instead Senior Care because I enjoy meeting new people and helping them to do regular daily life tasks that were once easy, but now have become difficult to perform.  I thoroughly enjoy the time I spend with my clients. My clients and I have fun talking, cooking and tidying up the house. -

- Margaret M.


“I totally enjoy spending time with my “clients” – each one is unique and while I care for them, I learn from them even more.  Seniors are special people and I like the feeling I get from doing something constructive.  Home Instead staff are also a special group and I trust their  judgment  when matching me with clients…my goal is to treat everyone as I would like to be treated (and, yes, even spoiled a little).”

- Margaret E.


“My name is Stacy M. and I am new to the Home Instead Senior Care family. I have found it to be very refreshing working for a company that is very family oriented and very organized. The most important aspect of Home Instead Senior Care is that the company is driven to do the best for all of the clients. The caregivers are very well trained and informed on the proper way to care for clients due to ongoing training programs that the company provides. I love being a caregiver because I have learned so much from the clients that I take care of. It is a very fulfilling job; however, you must have a passion for it. The client’s often become like an extended member of your family.”

 -Stacy M.


I've been at Home Instead Senior Care for about two and a half months.  I'm a Social Work major and I wanted to gain more experience in working with the elderly.   In the short amount of time that I have been with Home Instead I've really become to enjoy meeting all my clients, and working with the staff.  The clients are all so friendly and sweet and have so much stories to share; which I enjoy hearing each time I visit them.  The staff are also very caring and they also always make sure you're comfortable working with different clients.  I enjoy working with all my clients, and the staff at Home Instead. 

- Itoro C.

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