Your Lake Charles, LA office of Home Instead Senior Care is
independently owned and operated by George Cestia and has been in
operation since 2003. During this time, we've provided trusted in-home
care to thousands of seniors in the Lake Area.
Our remarkable CAREGivers and support staff are committed to the
highest level of care. Each CAREGiver has successfully passed a
background check, a pre-employment drug screening and multiple personal
and professional reference checks. Unlike many in-home care providers,
each is fully insured and bonded to give you peace of mind.
From your very first contact with Home Instead Senior Care you will
notice a difference, because, To Us, It's Personal. We look forward to
meeting you and helping your senior live a safe and fulfilling life in
their own home.
The Home Instead Senior Care network of locally owned home senior
care businesses is one of the largest and most trusted worldwide. An
innovator in eldercare since 1994, Home Instead Senior Care provides the
resources, knowledge, training and leading-edge services that help us
provide an unmatched level of care and client service.
George Cestia has been the franchise owner of Home Instead Senior Care since May 2003. He holds a BS in Finance from UL – Lafayette and a MBA from LSU. George is an active owner in the business and in the community. Together with his wife Katie, they have identical twin little girls, Louise and Frances.
Melissa K. Cannon has been with HISC since 2005 and is the Billing, Inquiry, & Operations Specialist. She has held the positions of Recruiter and Staff Coordinator prior to working in her present position. Having worked her entire career in the business administrative field, she brings over 30 years’ experience to her position. Because of having had CAREGivers for family members in the past, Melissa feels she relates to both side of our business. Melissa and her husband, Todd have been married over 35 years, have 2 grown, married children and 5 beautiful grandchildren.
Brooke Racca has worked as Office Manager, CPR/BLS/AED Instructor, Recruiting and Staff Coordinator over the years. Brooke brings with her 6 years of Medical Office experience to her position as the Recruiter and Retention Coordinator. She discovered her drive and persistence works perfectly with the industry of recruiting and hands on teaching, and cannot wait to enhance your experience with us. Brooke resides in Lake Charles with her 3 children; John, Kenzi, and Liam.
Barbara Stephens worked as a Legal Assistant for 20 years in the Lake Charles area before joining Home Instead in 2012. As an on-call supervisor with Home Instead, Barbara provides communication between our clients and caregivers. She finds her work gratifying being a part of a team that provides services to clients which enables them to remain in their own homes at a time in their lives when they find they need additional companionship and help around the house. On her off time, Barbara enjoys spending time with family and friends.
Kim Stickell is a NCHM certified manager of housing and administers a senior housing program for a SWLA non-profit. She has over 10 years of experience in the concept of “Aging in Place” which is the ability to live in one's own home and community safely, independently, and comfortably, regardless of age, income, or ability level. Kim is a native of Lake Charles and a proud alumni of Saint Louis Catholic High School.
Tiffney Baber is our client care coordinator. Tiffney began work at Home Instead Senior Care as a Caregiver in December 2013. She quickly became a rising star on our staff. Clients loved Tiffney and Tiffney loved her clients. She was twice nominated as Caregiver of the Year, once finishing runner up in the Regional Caregiver of Year 2018 competition. Tiffney was promoted to Client Care Coordinator in January 2020. Her experience as a caregiver is invaluable as she makes quality assurance visits and supervisory visits to our clients and caregivers respectively. Tiffney also ensures our caregiver staff in up to date on training.
"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.