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serves Durand, Garden Prairie, Loves Park, Machesney Park, Pecatonica, Poplar Grove, Rockford, Rockton, Roscoe, Seward, Shirland, South Beloit, Winnebago, Belvidere, Caledonia, Capron, Cherry Valley
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Our Team

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At Your Service 24/7 in Rockford and Surrounding Areas

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (815) 229-8810 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
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Bob & Joyce Koch - Owners

Bob & Joyce Koch - Owners

Bob and Joyce Koch are both graduates of Illinois State University with degrees in Business Management. Bob has a background as a managing partner with an employee benefit-consulting firm located in Arlington Heights, Illinois, where he worked for over 15 years. Joyce has a background in the Osco Drug management program and as a Systems Engineer with Northern Telecom.

Bob is a member of the Home Care Association of America(HCAOA) and he oversees client services, marketing and overall administration of Home Instead Senior Care.  Joyce oversees the Home Instead Senior Care office and ensures that our commitment and quality service to the seniors is being upheld.​​​

Together, Bob and Joyce have a wealth of experience that includes human resources, customer service, quality control and most importantly, having great compassion for seniors. Bob, Joyce and their entire Home Instead Senior Care team would be honored to help provide care for your senior loved one.​​


Robyn Schoonhoven-Office Manager

Robyn Schoonhoven-Office Manager

I feel the work I do every day makes a difference to the elderly and the families that live around and in our community. I know when I go home that I truly did something meaningful and important. 


Telephone: 815-229-8810                                                      Email: robyn.schoonhoven@homeinstead.com


Tonya Carrison-Client Care Coordinator

Tonya Carrison-Client Care Coordinator

Ever since I was a little girl, I knew that I would do something that involved seniors. My passion for seniors came from listening to my grandparents tell stories and the struggles they faced. I guess, I am what you would call an "old soul".

I have over 25 years' experience in the health care industry. Home Instead has given me the opportunity to give back to my community. Every time I walk into a home or speak with a family on the phone, I know in my heart that this is the place for me. For me this is not a job. It is my passion. The best part about working here at Home Instead, is seeing the look of relief on client's and family's faces when we can help keep them in their home. There is nothing more gratifying.


Telephone: 815-229-8810
Email: Tonya.Carrison@homeinstead.com​​


Jacqueline Kundinger -Home Care Coordinator

Jacqueline Kundinger -Home Care Coordinator

Through my unexpected journey of taking care of my parents, I understand how hard it can be for families to find quality homecare. It has also sparked something inside me. I learned that I have passion for taking care of others. Working here at Home Instead, gives me the opportunity to help our seniors throughout our community. This is something that I hold close to my heart.


Telephone: 815-229-8810

Email: JacquelineKundinger@homeinstead.com​


Kris Blaine - Retention and Recruiter

Kris Blaine - Retention and Recruiter

My reward is giving a caregiver the strength in self esteem, confidence and empowering them with education to care for Seniors in their homes, give quality of life, interact and understand their needs. Thank you caregivers for you're compassion in caring for others.


​Telephone: 815-229-8810
Email: kris.rockford@homeinstead.com​​


Tashaun Pitter-Service Coordinator

Tashaun Pitter-Service Coordinator

I have worked in the social services field for 17 plus years. As an alumnus of Northern Illinois University, the opportunity presented itself to work for an agency that cared for Adults with Developmental Disabilities in Genoa, Illinois. From there, I took the experience that I acquired and moved to Rockford to work for another wonderful agency in the field. I eventually desired a career change, which brought me to HISC.  I started my experience as a caregiver with HISC and moved into my current  position as a Service Coordinator, which I have held for 2 years.


Telephone: 815-229-8810
Email: Tashaun.Pitter@homeinstead.com​​


Rachel Rainey-Recruitment Coordinator

Rachel Rainey-Recruitment Coordinator

I enjoy working at Home Instead because here we are a team.  From the Office Staff to our Caregiver and Clients, everyone is treated like family.  I love feeling like I am a part of an organization focused on helping improve the lives of people in my community.​


Telephone: 815-229-8810

Email: Rachel.Rainey@homeinstead.com


Shanelle Roberson - Services Coordinator

Shanelle Roberson - Services Coordinator

It has been one of my many dreams to work in the Healthcare field. When I was a little girl I loved spending nights at my Grandmother's house, because she would tell me different stories about her life & the many things she has accomplished working in the nursing field. Since then I knew I would work within the Healthcare field whether it was a Doctor or a Social Worker. I've always knew how important it was to not only have a career but a career that I loved. I can honestly say I've found my place in the Healthcare field working with seniors & making differences in their lives every day. To take a quote from former first Lady, Mrs. Michelle Obama  " Success isn't about how much money you make it's about the difference you make in people's lives."


Shanelle.roberson@homeinstead.com 


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