Our office

serves Durand, Garden Prairie, Loves Park, Machesney Park, Pecatonica, Poplar Grove, Rockford, Rockton, Roscoe, Seward, Shirland, South Beloit, Winnebago, Belvidere, Caledonia, Capron, Cherry Valley
Select a different office

Our Team

  1. Home
  2. About Us
  3. Our Team

​​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Rockford, IL

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (815) 229-8810 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
​​​ ​​

Bob & Joyce Koch - Owners

Bob & Joyce Koch - Owners

Bob and Joyce Koch are both graduates of Illinois State University with degrees in Business Management. Bob has a background as a managing partner with an employee benefit-consulting firm located in Arlington Heights, Illinois, where he worked for over 15 years. Joyce has a background in the Osco Drug management program and as a Systems Engineer with Northern Telecom.

Bob is a member of the Home Care Association of America(HCAOA) and he oversees client services, marketing and overall administration of Home Instead Senior Care.  Joyce oversees the Home Instead Senior Care office and ensures that our commitment and quality service to the seniors is being upheld.​​​

Together, Bob and Joyce have a wealth of experience that includes human resources, customer service, quality control and most importantly, having great compassion for seniors. Bob, Joyce and their entire Home Instead Senior Care team would be honored to help provide care for your senior loved one.​​


Robyn Schoonhoven-Office Manager

Robyn Schoonhoven-Office Manager

Telephone: 815-229-8810                                                      Email: robyn.schoonhoven@homeinstead.com


Tonya Carrison-Client Care Coordinator

Tonya Carrison-Client Care Coordinator

​Telephone: 815-229-8810
Email: Tonya.Carrison@homeinstead.com​​


Jacqueline Kundinger -Home Care Coordinator

Telephone: 815-229-8810

Email: JacquelineKundinger@homeinstead.com​


Kris Blaine - Retention and Recruiter

Kris Blaine - Retention and Recruiter

​Telephone: 815-229-8810
Email: kris.rockford@homeinstead.com​​


Erin DePauw-Service Coordinator

Erin DePauw-Service Coordinator

Telephone: 815-229-8810

​Email: Erin.DePauw@homeinstead.com​​


Tashaun Pitter-Service Coordinator

Tashaun Pitter-Service Coordinator

Telephone: 815-229-8810
Email: Tashaun.Pitter@homeinstead.com​​


Rachel Rainey-Recruitment Coordinator

Rachel Rainey-Recruitment Coordinator

​Telephone: 815-229-8810

Email: Rachel.Rainey@homeinstead.com


Looking for advice?

Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.

Sign up for advice

Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.

Please select at least one newsletter.
Valid email address is required
View sample
View sample
View sample