Winnebago, Boone & Stephenson Counties (Change Location)

Latest Reviews & Testimonials

It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.

Read what other families in Rockford, IL have to say about Home Instead!

HI BRAND OCT20 112A8424 LT
August 17, 2023
5-star review - By Diane K.

We are very happy we have found Home Instead. We were having an impossible time getting my husband in the shower until TJ starting coming to care for him. He knows just what to say and do to get my husband to agree to things. All of his suggestions have been wonderful and very helpful in caring for my husband. I feel more relaxed and at ease when he is here helping.

August 15, 2023
5-star review - By John B.

Bobbie Davis & Holly Mertl visit my wife several times a week & do an excellent job taking care of her needs. They always have a great attitude & are willing to help her on a very positive basis. I do not know what I would do without their very capable assistance.

August 13, 2023
5-star review - By Holly H.

Lisa is an excellent caregiver and my mom always enjoys having her come!

August 11, 2023
5-star review - By Nina F.

Home Instead has been great for us, but especially Roxie. I couldn’t do this without her. She is exceptional with all that she does. She is my night in shinning armour.

August 11, 2023
5-star review - By Beth S.

I can ALWAYS count on Cece. She truly cares for our family. Very attentive and competent!

August 10, 2023
5-star review - By Teresa M.

Lisa is always looking for extra work to do. Also, anything we ask her to do gets done. I really appreciate the time she spends with my dad (Roger).

August 10, 2023
5-star review - By Linda O.

Gayle and Mary are excellent caregivers. They attend to all my daily needs with a very positive attitude. Many days, they go above and beyond assisting me. I am thankful for Home Instead assigning them to care for me.

August 10, 2023
5-star review - By April T.

Cathy is the most wonderful caregiver. From day 1 she has showed me what a real caregiver should be. She shows nothing but kindness and gracefulness. If you were looking for caregivers she should be your first pick.

August 10, 2023
5-star review - By Jennifer A.

My 93-year-old father has received the most loving, compassionate care from his team of Home Instead caregivers since my mother died 8 months ago. They laugh with him, cry with him, smile with him, and simply interact with him with understanding and acceptance. I'm especially grateful for Cece, Linda, Hillary, and the other wonderful gals on his team.

August 9, 2023
5-star review - By Edward D.

I am very thankful for this service and the fantastic care I get from Roxi.

August 9, 2023
5-star review - By Doug H.

Jean is a wonderful caregiver for my mom. She goes above and beyond to take care of my mother. As my mom always says: "She treats me like a queen!"

August 8, 2023
5-star review - By Sue U.

We have Mary come and take care of our mother. She takes wonderful care of her. It is so wonderful to know she is in good hands.

August 8, 2023
5-star review - By Judith C.

Nichelle is a wonderful caregiver. She does my laundry, sweeping, cleaning the bathroom and kitchen, my grocery shopping, and takes me to doctor appointments, but most of all she makes me laugh and enjoy her company so I am not alone. She has truly become a best friend.

August 6, 2023
5-star review - By Cheri K.

My mom’s care team with Home Instead is exemplary! They are so very kind and provide for her needs while maintaining her dignity. She looks forward to seeing CeeCee or Holly in the mornings and Linda in the evenings at Peterson Meadows. And we, her children, are grateful for their help. Thank you Home Instead!

August 5, 2023
5-star review - By Timothy K.

We have been fortunate to have a very capable and friendly Katlin assist our needs for about a month. She is friendly and always asking what else she can do to assist us. She offered helpful information on my wife’s care as well as on how to navigate her ability to move around which is difficult. Based upon her previous experience, she notice some sores and offered a possible way to help them heal while waiting to have them evaluated by our physician

August 5, 2023
5-star review - By Chris J.

Brook B is a wonderful person in addition to the best caregiver! She’s kind, patient, and a non-stop worker!

November 5, 2021
5-star review - By Kim T.

We needed to move my elderly mom out of a bad nursing home situation. In setting up home care the Rockford office was and continues to be professional, compassionate and responsive. Good communication. Home Instead really came through for us. Highly recommended.

August 18, 2021
5-star review - By Pennie H.

Friendly, flexible and easy to work with. Was happy to find someone that could stay overnight while I work

March 21, 2020
5-star review - By Laura L.

Did a great job with my mom. She was able to stay at home a lot longer.

August 21, 2019
4-star review - By Cynthia H.

Whenever I need an additional caregiver, I simply call the office and they are quick to accommodate my needs.

July 19, 2019
5-star review - By Sheryl S.

The Rockford Illinois staff is phenomenal! They are compassionate, knowledgeable, and trustworthy.

May 30, 2019
5-star review - By Melissa S.

To care for some of the most precious and fragile beings, the elderly, takes a huge heart. The value that home instead has in my heart is priceless. They work tirelessly and diligently to bring comfort, quality and peace of mind to the table. We were so worried about Mom when she was diagnosed with dementia and her falling spells, and with crazy cramped schedules we found it hard to always keep eyes on her. Home Instead literally stepped in and was able to find my mom the best care. Our caregivers have become like family. I highly recommend!! Thanks so much for all you do.

September 26, 2018
5-star review - By Pam H.

Very caring people who have done a great job enabling my Mom to live at home and remain independent.

They strive to provide consistency in caregiver coverage. Staff actually knows you & your needs. Attentive scheduling without mistakes, very helpful in emergency or last minute needs of family. We mostly used them for overnight coverage. They employ caring & well trained caregivers who arrive consistently! They will log ADLs in your notebook as you request.

February 26, 2018
5-star review - By Donna

We have Home Instead coming in five days a week for my parents and that is keeping them home safely for right now. We went in for an appointment and then they came out and did an assessment. They were able to send a caregiver out the following week. She does meal preparations, does some errands for them, does light housekeeping, and helps my mom get a shower whenever she is agreeable to doing it. She comes five days a week, Monday through Friday, for two hours. Her schedule is from 11:00 to 1:00, during that lunch hour time. We've been using them for three months now. She really seems to have a great rapport with my parents, seems to genuinely care about them, and does the best she can for them. She goes beyond the call of duty to do things for them. She's a very caring individual.

November 27, 2017
5-star review - By Dale F.

I don't use Home Instead real often, but when I have to leave town for my own health care needs, Home Instead is always there to fill in for me.

January 19, 2017
5-star review - By Jennifer864141

We hired Home Instead, and so far, it's good. Everything has been to my liking. I would recommended this agency.

The Benefits of Home Care

Read more about how home care services can help enhance a person’s enjoyment of life.
Home Instead Caregiver stands smiling in front of senior woman in bed