March 19, 2019 ★★★★★
“I really like the family atmosphere, working with the staff and fellow employees. They have an excellent name in the neighborhood and it makes me proud to work with the company. The standard and level of care is what contributes to the success of this great agency.”
January 15, 2019 ★★★★★
“I love the clients I work for that is why I keep coming to work. This job is so rewarding. Home Instead offers very flexible hours. It is a great place to work”
"Our caregiver is positive, competent, helpful and has good suggestions how to make my life easier and my husband's day better.
Home Instead is very responsive to our requests, which is so helpful and comforting. Things always come up, and they deal with changes cheerfully and professionally. Very satisfied with their services."
"These people become part of your family and take away some of the anxiety your going through."
"They are very helpful and all my mother's caregivers have been very nice."
"The caretaker from Home Instead is extremely knowledgeable and provides for the needs of my mother in an exceptional manner."
"We've had a great experience with your company so far. Very receptive, helpful and accommodating. I would definitely recommend your service to anyone. Thanks!"
"Very happy with our caregiver - always arrives promptly and is a great companion for my husband. I never have any qualms about leaving the house while he's there - I know my husband is in very capable hands."
"I have been very impressed with the help and expertise with Nicole and Jenn in establishing the services that I need, the services that fit the lifestyle and help needed today that might change tomorrow -- they are very caring and professional. I have been very happy with my services to date and recommend this company for anyone needing the variety of services they provide."
"Home Instead has been a perfect fit for my parents. They were so reluctant to accept help but were matched with a wonderful caregiver who has become like a family member to them."
"Very nice, very well trained, very knowledgeable, very helpful, very pleasant, very professional ,very courteous, very helpful staff at all levels from top to bottom. I will recommend your company to any person, group, or business that I get a chance to or that you desire.I am a retired physician and I am very impressed."
"This comment is specific to Home Instead Senior Care of Wilmington, NC. My husband has ALZ. I have elected to keep him at home throughout his battle with ALZ. I was pressured by his doctors as well as our family/friends to seek a service for assistance. I am so pleased to have found HISC of Wilmington. I was immediately impressed by their knowledge of senior care, their integrity and genuine caring. This caring is evident by the care-giver assigned to us as well as by everyone we have met from HISC of Wilmington.. I understand that those at the top of HISC of Wilmington have a health care background. Their caring background is reflected by each of their associates. Should you, a family member or a friend require assistance, without hesitation, I strongly recommend HISC of Wilmington.
"Thank you for everything you do everyday"
~Barb G., client's daughter
"Home Instead is outstanding. They are very good. They take care of you. I can't describe it in words."
~Ted K., client's spouse
"I am totally convinced that they really care about helping their clients on the clients' terms. They are very client-centered in how they operate."
~Doris R., client
"The ladies and employees who come to work with my mom are good CAREGivers. They were on time. They were kind. They were happy. The shift changes were smooth. The whole experience was very good."
~Kelly F., client's daugther
"They have been outstanding. They are prompt and I am satisfied with the service and the person."
~Joanne R., client
"I am in the medical profession and I have seen a lot of home health agencies. This one is exceptional."
~Joan H., client's wife
"The person is consistent and very patient with my parents. The CAREGiver is almost like a friend to my dad."
~Thekla S., client's daugther
"I really like the communication. I have loved the service. I have liked the people they've sent. They are attentive and responsive. I have had a wonderful experience."
~Melinda M., client's daughter
I can hardly see right now, I am so welled up with emotion. After I came back to DC from Wilmington, I realized there was one item I desperately wanted of Dad’s. I was so distracted when we emptied his room, I did not even think of it. I called the facility where he was living and they had already given away all his clothes that we donated.
I just received Dad (‘s ashes) from the funeral home and because you thought to take it to the hospital for him, they included the clothes that went with him, including….his yellow jacket.
I can’t even begin to tell you how much this means to me and to my brothers, too. Dad has worn it since I was a little girl and half the photos I have of him are of him in it. I was devastated as I thought it was gone forever and clutching it right now is truly the best gift anyone could ever have given me. All because of you, I am eternally grateful.”
~Nancy, client’s daughter
"Please accept our sincere appreciation for all that you did for my brother and for us. Your kind and caring staff increased the quality of life and made it possible for him to be at home.
You have our deepest appreciation."
-John & Mary Anne B., client's brother and sister in law
"Many thanks to Home Instead for all you have done for my family. You certainly went the extra mile last weekend in helping my sister return home from the hospital. Your kindness and service are greatly appreciated!"
- Anne G., client's sister
Thank you for honoring me with a poinsettia, calendar, and Christmas card. I am enjoying all three! Don't spoil me - Donna, my CAREGiver, is all I need. She is such a joy!"
- Caroline S., client
"... Isabel was my mother's caregiver Monday - Friday for 2 hours every week. I can not say enough about how wonderful she was to my mother...always so kind, always a big smile and always professional. John was also very helpful to me. I have been very impressed with Home Instead. Thanks so much!"
- Laura A., client's daughter
"... Dear Friends,
Thank you, thank you, thank you. Our dear friends - all the care givers - you were so wonderful in taking care of our mother. We never had an anxious moment. For all those months - we were totally at peace. Mother got the best of care from such caring people. Thank you for being our friends - we value your friendship and appreciate your kind notes."
- Wendy, Frank, Mary and Alan, client's family
"... Dear Precious Friends,
How can I thank all of you enough for the many acts of kindness you have shown our family over these last years? We have had wonderful caregivers to help during this time I have been blessed to have my sweet mother share our home and our lives. Your caregivers have all been truly compassionate, loving, gentle people - helpful and reliable also. The care has truly been exceptional and I thank all these "angels"! Your staff has also been wonderful - always finding someone to help us when needed, always friendly. All the above ultimately made possible because of Darrell and Sarah; their diligence, hard tireless work, and great care in choosing such wonderful caregivers. Thank you all so much for everything. Mom loved all of you, as do I. Sarah, a special thank you for being there when I desperately needed you.
Please stay in touch - all my love."
- Lee T., client's daughter
"... Dear Home Instead,
I can't say enough good things about Home Instead! You have all been so helpful to me in transitioning my Aunt from her home of 30 years in Wilmington to an Assisted Living here in Virginia. The whole process was made so much easier because of what you guys did to help - not only with all the "things" that had to be done, but also with preparing her physically and emotionally for the big change in her life. She is adjusting pretty well and I feel that a lot of it is due to what you did for her. Thanks, thanks, thanks. I know she was able to stay in her home as long as possible because of all of you. She misses all of her Caregivers and sends her love. God bless each of you!
- Margo W., client's neice
"... A thoughtful act or kind word may pass in a moment, but the warmth and care behind it stay in the heart forever. On behalf of my family we would like to thank you so very much."
- Marcia F.
"... We would like to thank you and commend you on your fine service to my father and mother during the last few months. At all times you were honest, compassionate, willing and competent in your care. I don't know where we would have been without the help of Home Instead."
- Mary E.
"... Just a thank you for the very special care we get from our wonderful caregiver ladies. They are sweet and kind in caring for us and more than willing to help me."
- Mary D.
"... I am so pleased to have this opportunity to tell you and everyone associated with Home Instead how much I appreciated the service... Someday, my wife will be going to a home of some kind. But until then, thank God for Home Instead and thank God for my caregiver."
- John D., M.D.
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