Meet Our Team

Tammy is the Nursing Director of Home Instead Senior Care and a Registered Nurse with over 25 years of medical experience. Her background has been in hospital Medical-Surgical, Orthopedics, and Case Management. After receiving her Bachelor's degree in Nursing from Barton College in Wilson, NC, she concentrated her career in Geriatrics and Case Management. She obtained her Certification in Case Management after realizing she loved assisting patients and families through the healthcare system. In addition to nursing, Tammy is the mother of 3 boys and has lived here in North Carolina for 30 years.

Email: Tammy.Godusi@homeinstead.com

Amir has a Master's in Business Administration from Pfeiffer University and has worked in the health field for the past 6 years. He is more than happy to assist you with a no-obligation consultation in your home or at the office. Utilizing your Long Term Care insurance or VA benefits can be confusing, but he is here to help you better understand the process and plan for your home care needs. If you have any questions about Long Term Care Insurance or VA benefits, please call Amir at 910-342-0455.

Email: Amir.Ghoddoussi@homeinstead.com

As Operations Director, Kristdel oversees the daily operations of Home Instead Senior Care, ensuring that our high standards are met with exceptional CAREGivers and customer service. In addition to daily operations, she is also responsible for online marketing/networking, accounts receivables, client billing inquiries, and specializes in Long Term Care Insurance. Kristdel graduated from the University of North Carolina at Chapel Hill with a Bachelor's degree in Social Work. Kristdel has worked for the past 8 years in home care and truly loves working with Seniors and their families.

Email: Kristdel.Vestal@homeinstead.com

As the Billing & Payroll Specialist, Monica oversees all client billing accounts and CAREGiver payroll information. She is also able to answer any questions regarding long-term care policies and claims. Monica is excited to be a part of a business that truly serves others and helps them remain in their homes, providing a helping hand in their journey of life.

Madison offers much compassion in her role as Client Care Manager, ensuring Perfect Matches between clients and CAREGivers. Madison’s focus on positive relationships helps her to find perfect client-CAREGiver matches. So many variables go into matching and scheduling, including personality, skill levels, location and client preferences for time and date, that Madison’s problem-solving skills are tested regularly! She believes that providing in home care is more than making sure a client's needs are met- it is about making that special connection with the right CAREGiver that lifts their quality of life and gives them hope. Madison has a Bachelor's Degree in Health Service Management from East Carolina University.

Email: Madison.Neves@homeinstead.com

Dani’s role is to oversee the Scheduling Coordinator team and personally match our CAREGiving staff to their clients to ensure the utmost compatibility. Her previous work experience gives her great insight in making sure our CAREGivers and Clients are 100% satisfied with Home Instead! Some of Dani’s greatest strengths are her compassion to help others, her ability to effectively communicate, problem-solving, and having an empathetic disposition to clients and CAREGiver's alike. She also conducts a portion of our classroom style CAREGiver training program, ensuring our CAREGivers understand scheduling processes and the care standards of Home Instead Senior Care.

Email: Daniella.Means@homeinstead.com

As Human Resources Manager, Mandy is responsible for ensuring that our CAREGiving team has the resources they need to provide exceptional care to our clients. She encourages CAREGivers, provides moral support, as well as reinforces policies and procedures. According to Mandy, "I am passionate about supporting, encouraging, and caring for adults during their golden years. Working at Home Instead has given me the opportunity to fulfill my passion to care for older adults in a way that satisfies their individual personal needs. "In her current position, Mandy is also responsible for hosting new CAREGivers at their initial orientation and showcasing why Home Instead Senior Care is the best place in Wilmington to work!

As the On-Call Supervisor, Stephanie oversees after-hours and weekend operations and staff. She has cared for the needs of clients, supported and trained internal staff, and assumed many administrative roles as the company has grown. With a heart for seniors, Stephanie ensures there is a compassionate and knowledgeable voice that will address care inquiries (no matter what time you’re calling!) and client/caregiver needs 24 hours a day, 7 days a week. Providing consistent support to our weekend and overnight warriors is critically important at Home Instead Senior Care.

Email: Stephanie.Penaloza@homeinstead.com

Anne is our Community Outreach Director. Her role is to share Home Instead Senior Care's message throughout the community. Her goal is to help families and business understand the home care services we provide and also coordinate quick, effective, and quality care for our senior clients. Anne's expertise leaves clients and client families feeling more informed, more comforted, and more cared for. She plays a critical role in educating other professionals in the senior and healthcare community and forms great partnerships with our referral providers. Anne is also responsible for taking all initial call inquiries regarding start of care and loves educating clients about all services provided by Home Instead Senior Care. Anne has a master's degree in Education, and she is both a certified CPR instructor and an Alzheimer's Specialist.

Email: Anne.Rostan@homeinstead.com

Carly works directly with Dani as one of our Scheduling Coordinators. Together as a team, they work hard to personally match our CAREGiving staff to their clients to ensure the utmost compatibility. Understanding how important it is to clients and their families to find the right caregiver, Carly carefully matches the specific needs of the client with the experience and compassionate personalities of our CAREGivers. Carly’s educational background in psychology gives her great insight in making sure our CAREGivers and Clients are 100% satisfied with Home Instead through great personality match-making. Carly has a bachelor's degree in Psychology and Social Work from Clarion University of Pennsylvania.

Email: Carly.Conigliaro@homeinstead.com

Maryann assists our Recruitment & Retention Coordinator, Mandy, with recruiting, screening, and hiring our CAREGiver staff. It is essential that we find the right group of passionate individuals to care for our local seniors. Maryann helps Mandy in hiring and creating an exceptional team that truly cares for our seniors as if they were family. The lengthy hiring process includes multiple background screens, reference checks, drug screening, and extensive training designed specifically for Home Instead Senior Care. Our CAREGivers are the best of the best, and our Recruitment team is happy to discuss with you what sets our CAREGivers apart!

Email: Maryann.Turano@homeinstead.com

Brittany’s passion for providing exceptional client care and training developed from her years as a CNA, so she understands how vital finding the perfect CAREGiver match is for our clients. Brittany started at Home Instead Senior Care as a CAREGiver and a CAREGiver Coordinator, and she was receiving such rave reviews, that we knew we needed her in our client care staff taking great care of our top priority - our clients! As a Client Care Coordinator, Brittany ensures that clients continue to receive great care, reviewing their plans of care and coaching CAREGivers to provide excellent service.

Email: Brittany.Meskimen@homeinstead.com

Lindsay is a Client Care Coordinator in the Hampstead / Pender County area. As a Client Care Coordinator, she gets to relieve stress in the lives of families that she works with. Lindsay finds great fulfillment in connecting wonderful CAREGivers with clients and witnessing clients feel safer with a higher quality of life. She also finds it rewarding to provide clients' loved ones with peace of mind knowing their family member is spending time with a CAREGiver that cares about them. She loves using her great communication skills to ensure clients and their loved ones are confident in their decision to choose Home Instead!

As a CAREGiver Coordinator, Kathy provides personal care training to our CAREGivers and works one on one with them as they learn best practices in caregiving. She focuses on client safety techniques and how to perform personal care with compassion and dignity. She evaluates each CAREGiver and ensures they successfully complete competency testing. She is dedicated to connecting with CAREGivers and clients on a personal level and enjoys being part of a team that lives out "To us, it's personal." With Kathy's vast experience as a CNA, she excels at providing training during our Orientation classes and helping new Home Instead CAREGivers grow and excel in their caregiving career path.

Email: Kathy.Swiss@homeinstead.com

Mary-Anne is our Director of First Impressions- greeting our clients, family members, and CAREGivers over the phone and when they visit our office. She gets to hear first-hand the frustration, care, and concern many family members are experiencing when trying to care for a loved one. Mary-Anne knows that we can help and when we find the perfect CAREGiver or solve a problem quickly, we are providing peace of mind to our clients and clients’ family. Mary-Anne assists with a variety of incoming phone calls involving customer care and CAREGiver support. She maintains excellent responsiveness to all callers and visitors to the office on a daily basis while maintaining records and assisting with office administration.