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serves Rancho Cucamonga, Upland, Ontario, Rialto, Fontana, Chino, Chino Hills, Alta Loma, Bloomington, Etiwanda, Lake Arrowhead, Montclair, Crestline, Blue Jay, Twin Peaks, Running Springs
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​​​​​Home C​​are Careers​

Thank you for your interest in joining the Home Instead Senior Care team. Below is a list of the open job opportunities in the Rancho Cucamonga, CA area.

As a CAREGiver:

Work flexible hours to suit your needs

  • Home Instead Senior Care offers shifts designed to best suit our client needs, Including morning, afternoon, evening, weekends and overnight shifts available.

Receive training

  • Home Instead Senior Care provides hands on, industry relevant training available to expand the knowledge and skill level of our CAREGiviers. (*Training will support Home Care Aide Registry annual training requirements).

Enjoy excellent compensation

  • $11.50-$14 hourly-Home Instead Senior Care is proud to be in the 90th percentile of competitive pay rate for the Home Care Aide industry. Our pay rate reflects applicant experience level. It's important to Home Instead Senior Care that our CAREGivers are generously compensated for their talents and skills.  Additional benefits include employee benefit eligibility, paid sick time off, 401k and CAREGiver recognition bonuses.

To take the next steps in contacting us, please click Apply for the job posting of your choice.

Current Job Openings

9213 Archibald Ave
Rancho Cucamonga, CA 91730
Serving Rancho Cucamonga, Upland, Ontario, Rialto, Fontana, Chino, Chino Hills, Alta Loma, Bloomington, Etiwanda, Lake Arrowhead, Montclair, Crestline, Blue Jay, Twin Peaks, Running Springs

Client Care Coordinator/On Call Staffing

Job Details

We are Looking for a Client Care Coordinator (this is a part time position to work three week ends a month). Duties including On Call Staff Coordinator (this is a part time position to work one week including week end once a month). The Client Care Coordinator is expected to perform a variety of duties that relate to client care including care consultations with potential clients and family members, client/CAREGiverSM introductions and quality assurance visits with existing clients. They use the consultative sales approach to determine each individual client’s needs to provide solutions and create a tailored service plan. They continuously evaluate the plan through a series of ongoing communications and visits to ensure high quality care, client satisfaction and retention as well as opportunities to increase service hours. In addition the Client Care Coordinator assists in On Call Staffing. .

Duties:
  • Meet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan.
  • Conduct Service Inquiries and Care Consultations as needed following the consultative sales process
  • Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service.
  • Work with other team members to coordinate various aspects of a client’s care.
  • Conduct client/CAREGiver introductions with every new client and with every new CAREGiver.
  • Update documentation as needed.
  • Demonstrate open and effective communication with clients, family members, the franchise owner, colleagues and CAREGivers, and referral providers/care providers.
  • Work with clients and their families on the various issues that may arise to ensure they are getting resolution to issues as well as receiving the services needed.
  • Demonstrate open and effective communication with the colleagues, CAREGivers, clients and family members.
  • Assist the Sales and Marketing team with a variety of events.
  • ON CALL Staffing part time position to work one week including the week end once a month.
  • Answer all calls after hours (4:30 pm to 8 am) Monday - Friday and all day Saturday and Sunday.
  • Prior to the start of the on-call shift, review schedules with designated Staff Coordinators and become aware of any potential trouble spots that might arise.
  • Make sure you have all resources needed for on call responsibilities such as laptop, internet connection and phone; along with any paper resources deemed necessary.
  • Answering each incoming call in a friendly, professional, and knowledgeable manner and respond quickly to their needs.
  • Fill all shifts by following designated office scheduling processes.
  • Communicate changes in shifts to the Client(s) and CAREGiver(s) in ClearCare.
  • Fill in on assignments that come open until a replacement CAREGiver is found.
  • Communicate client and CAREGiver concerns or problems to the designated key player.
  • Monitor and log both client and CAREGiver activities and follow up on CAREGiverassignments and Client services in ClearCare.
  • Field new client & CAREGiver inquiries over the phone in a knowledgeable manner and help Client Care Coordinators schedule care consultations.
  • Track all calls and email summaries of the activities of your shift to the designated key player(s).
  • Demonstrate open and effective communication with owner, colleagues, Clients andCAREGivers.
  • Assist the Staffing department as needed with CAREGiver and Client Intros, Care Consultations and QA visits.
Requirements:
  • High school diploma and valid driver's license.
  • Must be able to pass DOJ background check.
  • 2+ years experience in customer service. Previous staffing & sells experience is highly recommended.
  • Excellent phone skills.
  • Excellent written and verbal communication.
  • Ability to problem solve effectively with compassion and ingenuity.
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Must have computer skills and be proficient in Excel and Word
  • Must have the ability to work as a part of a team
  • Internet connection at home.
At this point in time this is a part time position that could work into full time over time. Please upload your resume to the application (no direct calls please).
 

Each Home Instead franchise is independently owned and operated.

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CareGiver / Home Care Aide (HCA)

Job Details

Home Instead Senior Care is looking for caring and compassionate people to begin their career as a CAREGiver by joining our team to enhance the lives of aging adults throughout our community.

Our company offers a multitude of benefits and opportunities to advance your career, more than any other in our territory! Our CAREGivers provide a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion
.

CAREGiver Benefits:
  • Opportunity for advancement and pay increase
  • Employee Recognition, Incentives, & Bonuses
  • Health Insurance
  • 401K
  • Discounted Cell Phone Program (Participating Providers Only)
  • Vacation Pay
  • Employee & Family Events
  • Home Care Aide (HCA) Beginning and Annual Training
  • HCA Reimbursement Cost
  • Live Administrator Support 24/7
  • Rewarding and Fulfilling Employment with a Company who Values Their Employees as Much as Their Clients!

Primary responsibilities include, but are not limited to:
  • Companionship and conversation
  • Light housekeeping tasks and meal preparation
  • Medication and appointment reminders
  • Alzheimer’s Care (We will train you!)
  • Bathing, grooming and dressing assistance*
  • Incontinence care*
  • The ability to treat and care for seniors and their property with dignity and respect
  • The ability to communicate with clients in a friendly and congenial manner
  • Completing a criminal background check (AB1217 requirement), motor vehicle record check and drug screen
  • Possessing a valid driver’s license and valid auto insurance
*Some hands-on experience is necessary (either personal or professional) - HCA & skills training provided*

 
 
 
Find out more about this fulfilling career opportunity at homeinstead.com/320 or call us at (909) 476-9030. We service Chino, Chino Hills, Ontario, Rancho Cucamonga, Alta Loma, Upland, Fontana, and Rialto.
 
Click below to view our CAREGiver Celebration clip, one of our many employee appreciation events:
CAREGiver Celebration Video (click me!)

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
All fields required
Office Details:
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