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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team


Franchise Owner - Brandi Johnson

Brandi and her mother, Lynda Patriquin, launched Home Instead Senior Care on March 1, 2000. For them, it is a win-win business - helping keep seniors in their homes as well as creating jobs for the people in our community who "just want to give back." She is an active, hands-on owner, and you will most likely see Brandi either in the office or out in the field.​

Chris Parmelee, General Manager

​Chris Parmelee joined the Home Instead Senior Care team in March 2015 as the General Manger of both the Rancho Cucamonga and Victorville offices. He provides leadership and management of all departments such as finance, staffing, human resources, client services and home care sales to provide the best care to our clients, ensuring that they are healthy, secure and comfortable in their own homes.​

Pam Reeves, Client Care Coordinator

​Pam Reeves joined Home Instead Senior Care in 2008 as a caregiver. She has a true passion and love for our Seniors. After 4 years of being a caregiver she was promoted to the office staff where she works as our Client Care Coordinator. This allows her to closely monitor the care and needs of our Seniors. She believes taking care of our Seniors is her calling in life. While checking in on our Seniors she is also checking in with our caregivers to be sure they are happy and have all the tools they need to be successful at their job.

Cynthia Vasquez, Marketing Specialist

Cynthia joined Home Instead Senior Care in 2015 as a CAREGiver before being promoted into the office full time. As our Marketing Specialist it is her responsibility to plan, create and share content that represents Home Instead Senior Care's values and Brand.

Erica Camacho, Human Resource Manager

Erica joined the Home Instead Senior Care team in October of 2016. She has come to us with 5 years in customer service experience as well as previous schooling in Healthcare Administration. She oversees and handles both billing and payroll questions and/or concerns clients and CAREGivers may have for both the Rancho Cucamonga and Victorville offices. Call Erica if you have any general questions, and she will be happy to help you find the answer!

Jaclyn Brownell, Quality Assurance Representative/American Red Cross Instructor

Jaclyn joined Home Instead Senior Care in March 2015. She performs in home visits to clients and their families to ensure that all of the clients needs are met. During home visits she also updates the plan or care if needed and provides support to the family and caregivers. Jaclyn also became an authorized instructor through American Red Cross and provides Adult First Aid/CPR/AED training and encourages all caregivers to become certified.

Doniesha Benton, Staffing Manager

​Doniesha has been with Home Instead Senior Care since 2016, and she comes to us with 13 years of experience as a Coordinator with the Visiting Nurse Association (VNA) Her main responsibility is to provide excellent service to our seniors by matching them with a compatible, caring and understanding CAREGiver. She also monitors, mediates and logs both client and CAREGiver activities to make sure we are providing quality care to our seniors.

Kaitlyn Yeoman, Staffing Coordinator

Kaitlyn has come to Home Instead after working with senior population at assisted facility. She has years of background experience with customer service. As a Universal Staffing Coordinator, Kaitlyn Backs up our staffing departments both in Rancho and Victorville.

Francisco Vasquez, Administrative Assistant

Francisco joined Home Instead in 2019. He joins us with over 6 years of experience in helping customers and employees alike with any of their needs. Francisco is the first point of contact making his the friendly face and voice of Home Instead and can assist you with any general questions for both clients and caregivers and guide them to the appropriate staff member for further assistance

Jolene Loudermilk, On Call Staffing Manager

​Jolene Loudermilk is the On Call Manager for both the Rancho Cucamonga and Victorville offices, and has been with Home Instead since March of 2016. She is the primary point of contact if a CAREGiver or client has an emergency after hours or over the weekend. Jolene is a valuable source of information, and she is always happy to help if you have questions or concerns. In addition to her work with Home Instead, she is also a former EMT, regularly volunteers for the Alzheimer's Association, and is very active in her daughter's church and school activities.

New CAREGiver Orientation and Training - May 2018

New CAREGiver Orientation and Training - May 2018

Celebrating Cinco De Mayo with our Home Instead Senior Care Family - May 2018 Potluck Lunch

Celebrating Cinco De Mayo with our Home Instead Senior Care Family - May 2018 Potluck Lunch

CAREGiver Appreciation Party 2018

CAREGiver Appreciation Party 2018

New CAREGivers Join Home Instead Senior Care - April 2018

New CAREGivers Join Home Instead Senior Care - April 2018

Halloween Party 2017 with our CAREGivers and Family at Home Instead Senior Care

 Halloween Party 2017 with our CAREGivers and Family at Home Instead Senior Care

Our Team

Your Home Instead team in Rancho Cucamonga, CA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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