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​​​​​Thank you for your interest in joining the Home Instead Senior Care team. Below is a list of the open job opportunities in the Milwaukee, WI area. To take the next steps in contacting us, please click Apply for the job posting of your choice.

Current Job Openings

353 N 121st St Suite 200
Milwaukee, WI 53226
Serving Milwaukee, Wauwatosa and the North Shore communities including Shorewood, Whitefish Bay, Glendale, River Hills, Fox Point and Bayside.

CAREGiver

Job Details

CAREGiver Position Description

As a CAREGiver, an employee provides a variety of non-medical services that allow seniors to remain in their homes.
 
These services generally fall under four categories:
  • Companionship
  • Home Helper
  • Personal Care
  • Alzheimer’s & Dementia Care

 

        Companionship
 
        Companionship services are those that stimulate, encourage and assist an individual.
        The primary responsibilities of Companionship services include the following:
  • Providing companionship and conversation
  • Providing stabilization and assistance with walking
  • Preparing meals and cleaning up meal-related items
  • Providing medication reminders and appointment reminders
        Home Helper
 
        Home Helper services generally involve light housekeeping, errands or incidental transportation.
        The primary responsibilities of Home Helper services include the following:
  • Performing light housekeeping tasks (dusting, vacuuming, making beds, changing linens, cleaning bathrooms, kitchens, etc.)
  • Washing and ironing laundry
  • Running errands
  • Accompanying clients to appointments
 
        Personal Care
 
        Personal Care services are personal in nature and often include assistance with activities of daily living.
        The primary responsibilities of Personal Care services include the following:
  • Assisting with bathing
  • Assisting with grooming
  • Assisting with toileting and incontinence issues
 
        Alzheimer’s & Dementia Care
 
        Alzheimer’s & Dementia Care services are based upon specialized training which maximizes the ability of both the CAREGiver and
        Client to cope with the ramifications of this family of degenerative diseases.
        The primary responsibilities of Alzheimer’s & Dementia Care services include the following:
  • Posses an understanding of the disease and its effect on clients and their families
  • Monitor and optimize the physical environment to be supportive and safe
  • Maintain effective communication and manage difficult behavior using specialized techniques
  • Assist in activities of daily living to preserve and maximize independence and dignity
 
Secondary Responsibilities
Secondary responsibilities include the following:
  • Contributing to a positive living environment to enhance a client’s quality of life
  • Performing other reasonable duties as assigned
  • Reporting hours according to office policy
  • Reporting any significant changes in a client’s needs or living conditions
  • Regularly communicating with supervisor and office staff
  • Attend all monthly in-services and quarterly meetings
 
Essential Qualifications
This position must have an understanding of and uphold the policies and procedures established by Solicitude, Inc., (d.b.a. an independently owned and operated Home Instead Senior Care franchise).  An individual must possess the minimum education, experience and skills to perform the primary and secondary responsibilities the job requires.
Additional qualifications include:
  • Ability to lift, push or pull 25 pounds
  • Ability to bend, twist, stoop, kneel, and reach
  • Ability to withstand exposure to dust, mold, mildew and cleaning solutions
  • Ability to treat and care for clients and their property with dignity and respect
  • Ability to adapt to various living environments and locations
  • Ability to communicate with clients in a friendly and congenial manner
  • Ability to present a professional appearance and demeanor
Special Qualifications
  • Ability to drive or take public transportation to client locations
  • Must have a valid and unsuspended WI Driver’s License
  • Must possess valid auto insurance
  • Must have the ability to drive or take public transportation to client locations
  • May be required to run errands and provide incidental transportation for a client using your vehicle or a client’s vehicle
  • Must be available to work a minimum of 15 hours per week

Each Home Instead franchise is independently owned and operated.

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Live-In CAREGiver

Job Details

Live-In CAREGiver Position Description

**Currently Offering a $250 Signing Bonus - paid after 4 weeks of work (160Hrs)**

As a CAREGiver, an employee provides a variety of non-medical services that allow seniors to remain in their homes.
 
These services generally fall under four categories:
  • Companionship
  • Home Helper
  • Personal Care
  • Alzheimer’s & Dementia Care

 

        Companionship
 
        Companionship services are those that stimulate, encourage and assist an individual.
        The primary responsibilities of Companionship services include the following:
  • Providing companionship and conversation
  • Providing stabilization and assistance with walking
  • Preparing meals and cleaning up meal-related items
  • Providing medication reminders and appointment reminders
        Home Helper
 
        Home Helper services generally involve light housekeeping, errands or incidental transportation.
        The primary responsibilities of Home Helper services include the following:
  • Performing light housekeeping tasks (dusting, vacuuming, making beds, changing linens, cleaning bathrooms, kitchens, etc.)
  • Washing and ironing laundry
  • Running errands
  • Accompanying clients to appointments
 
        Personal Care
 
        Personal Care services are personal in nature and often include assistance with activities of daily living.
        The primary responsibilities of Personal Care services include the following:
  • Assisting with bathing
  • Assisting with grooming
  • Assisting with toileting and incontinence issues
 
        Alzheimer’s & Dementia Care
 
        Alzheimer’s & Dementia Care services are based upon specialized training which maximizes the ability of both the CAREGiver and
        Client to cope with the ramifications of this family of degenerative diseases.
        The primary responsibilities of Alzheimer’s & Dementia Care services include the following:
  • Posses an understanding of the disease and its effect on clients and their families
  • Monitor and optimize the physical environment to be supportive and safe
  • Maintain effective communication and manage difficult behavior using specialized techniques
  • Assist in activities of daily living to preserve and maximize independence and dignity
 
Secondary Responsibilities
Secondary responsibilities include the following:
  • Contributing to a positive living environment to enhance a client’s quality of life
  • Performing other reasonable duties as assigned
  • Reporting hours according to office policy
  • Reporting any significant changes in a client’s needs or living conditions
  • Regularly communicating with supervisor and office staff
  • Attend all monthly in-services and quarterly meetings
 
Essential Qualifications
This position must have an understanding of and uphold the policies and procedures established by Solicitude, Inc., (d.b.a. an independently owned and operated Home Instead Senior Care franchise).  An individual must possess the minimum education, experience and skills to perform the primary and secondary responsibilities the job requires.
Additional qualifications include:
  • Ability to lift, push or pull 25 pounds
  • Ability to bend, twist, stoop, kneel, and reach
  • Ability to withstand exposure to dust, mold, mildew and cleaning solutions
  • Ability to treat and care for clients and their property with dignity and respect
  • Ability to adapt to various living environments and locations
  • Ability to communicate with clients in a friendly and congenial manner
  • Ability to present a professional appearance and demeanor
Special Qualifications
  • Must have a valid and unsuspended WI Driver’s License
  • Must possess valid auto insurance
  • Must have the ability to drive or take public transportation to client locations
  • May be required to run errands and provide incidental transportation for a client using your vehicle or a client’s vehicle


Required Availability

Home Instead provides 24 Hour care to clients under two distinct scheduling models, depending on the needs and preferences of the client and their families. To be considered for this position, you must have availability matching one of the following scheduling models. If you do not, please apply for the standard hourly Caregiver position by clicking the Back button.

Shifted Live-in Care

  • Care for clients is provided by a team of 3 caregivers each working 1/3 of the week
  • Available shifts are as follows:
    • Monday 6:00am through Wednesday 2:00pm
    • Wednesday 2:00pm through Friday 10:00pm
    • Friday 10:00pm through Monday 6:00am
  • Depending on training and experience, pay ranges from $400.00 to $440.00 per week
  • Great way to get a weeks worth of work done in a few days
**Currently Offering a $250 Signing Bonus - paid after 4 weeks of work (160Hrs)**

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
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By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
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Weekend On-Call CAREGiver

Job Details

Weekend On-Call CAREGiver Position Description

As a Weekend On-Call CAREGiver, an employee maintains open availability for the duration of the designated On-Call period, in order to provide Caregiving Services to established HISC Clients on a fill-in basis. The Weekend On-Call Caregiver will remain available during the hours of 5:00pm Friday through 6:00am Monday. Employee must maintain a cellular phone-in working order, on record with the company, to facilitate communication with the On-Call Supervisor who is responsible for directing the activity and assignment of the Weekend On-Call Caregiver.
 
The On-Call Caregiver is expected to be able to arrive at any location within the Service Territory of HISC within one (1) hour of notice from supervisor.
 
For maintaining an open availability during the designated weekend period, the On-Call Caregiver will be paid a retainer of $75 weekly. If the On-Call Caregiver is unavailable or unreachable by phone at any point during the designated On-Call period, the entire weekend retainer is surrendered. For any shifts actually worked at the direction of the On-Call Supervisor the On-Call Caregiver will be paid at 1.5x their standard wage schedule, regardless of overtime status or amount of hours previously worked.
 
The On-Call Supervisor provides a variety of non-medical services that allow seniors to remain in their homes.
 
These services generally fall under four categories:
Companionship
Home Helper
Personal Care
Alzheimer’s & Dementia Care
  

Companionship services are those that stimulate, encourage and assist an individual.
The primary responsibilities of Companionship services include the following:
Providing companionship and conversation
Providing stabilization and assistance with walking
Preparing meals and cleaning up meal-related items
Providing medication reminders and appointment reminders 
 
Home Helper services generally involve light housekeeping, errands or incidental transportation.
The primary responsibilities of Home Helper services include the following:
Performing light housekeeping tasks (dusting, vacuuming, making beds, changing linens,cleaning bathrooms, kitchens, etc.)
Washing and ironing laundry
Running errands
Accompanying clients to appointments 

Personal Care services are personal in nature and often include assistance with activities of daily living.
The primary responsibilities of Personal Care services include the following:
Assisting with bathing
Assisting with grooming
Assisting with toileting and incontinence issues 

Alzheimer’s & Dementia Care services are based upon specialized training which maximizes both the ability of both the CAREGiver and Client to cope with the ramifications of this family of degenerative diseases.
The primary responsibilities of Alzheimer’s & Dementia Care services include the following:
Posses an understanding of the disease and its effect on clients and their families
Monitor and optimize the physical environment to be supportive and safe
Maintain effective communication and manage difficult behavior using specialized techniques
Assist in activities of daily living to preserve and maximize independence and dignity 
Secondary Responsibilities
Secondary responsibilities include the following:
Contributing to a positive living environment to enhance a client’s quality of life
Performing other reasonable duties as assigned
Reporting hours according to office policy
Reporting any significant changes in a client’s needs or living conditions
Regularly communicating with supervisor and office staff
Attend all monthly in-services and quarterly meetings 
 
Essential Qualifications
This position must have an understanding of and uphold the policies and procedures established by Solicitude, Inc., (d.b.a. an independently owned and operated Home Instead Senior Care franchise).  An individual must possess the minimum education, experience and skills to perform the primary and secondary responsibilities the job requires.
Additional qualifications include:
Must possess active CNA License
Must be available to work within 1 hour of notice between the weekend hours of 5:00pm Friday and 6:00am Monday
Must maintain working cellular telephone on file with the HISC office
Ability to lift, push or pull 25 pounds
Ability to bend, twist, stoop, kneel, and reach
Ability to withstand exposure to dust, mold, mildew and cleaning solutions

Ability to treat and care for clients and their property with dignity and respect
Ability to adapt to various living environments and locations
Ability to communicate with clients in a friendly and congenial manner
Ability to present a professional appearance and demeanorSpecial Qualifications
Ability to drive and access to a reliable vehicle
Must have a valid and unsuspended WI Driver’s License
Must possess valid auto insurance
Must have the ability to drive to client locations
May be required to run errands and provide incidental transportation for a client using your vehicle or a client’s vehicle

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
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Client Services Coordinator

Job Details


Case Manager / Client Services Coordinator

 


 
Objective:
The Client Services Coordinator position is an entry level position with responsibility for supporting the activities of the Client Services Manager. Duties include case management and service quality assurance for clients, administrative records management and general field support as needed. 
Work with the Client Services Manager to conduct assessments of new clients, devise a plan of care in conjunction with the service goals and care needs of our clients, and conduct periodic home visits and reassessments as required.

Primary Responsibilities:
  • Reflect the core values of Solicitude, Inc. (d.b.a. an independently owned and operated Home Instead Senior Care franchise)
  • Maintain regular attendance at the office to execute job responsibilities
  • Demonstrate open and effective communication with owner, General Manager, Administrative Staff and CAREGivers
  • Conduct initial assessments for both private pay & program clients under Veterans Administration,  Family Care, and Community Care programs to establish individual plans of care
  • Manage the creation, distribution, and maintenance of Client Journals for all clients
  • Conduct introductions between caregiver and clients to insure familiarity with Plan of Care
  • Conduct QA visits with clients as scheduled according to the established QA frequency guidelines
  • Following each visit, update Client plans of care within business operating software and conduct follow up with relevant individuals (i.e. family members, POA’s, case managers, facility staff)
  • Respond to client care incidents as needed and coordinate and conduct punctual follow up as necessary
  • Consult with REM (HR) to develop a plan for remediation of CG performance/QA issues and effectively counsel CAREGiver 
  • Out-process discontinued Program Clients, retrieve client journals from residences, and close corresponding files and records
  • Conduct orientations for new Client/CAREGiver relationships as directed by the Staffing Manager or Client Services Manager
  • Maintain hard copy Client files for all Active and Active/On-Call Client records including Lifeline subscribers 
  • Manage the collection and review of Client Log Notes.
Secondary Responsibilities:
  • Participate in daily morning meetings and weekly Client/CG issue review meeting with administrative staff and General Manager/Franchise Owner to review CAREGiver and QA issues
  • Enter and maintain current and accurate client and CAREGiver activity notes in the business operating software
  • Actively monitor Outlook e-mail and calendar system on a daily basis and schedule all appointments with at least one week lead-time when possible
  • Participate in Quarterly CAREGiver meetings
  • Perform any and all other functions and responsibilities deemed necessary
Education/Experience Requirements:
  • Bachelors of Social Work or related degree, emphasis on Gerontology preferred
  • One year of related business experience or work with Seniors
  • Must possess a valid driver’s license and maintain personal vehicle insurance
Supervisory Responsibilities:
  • In the course of conducting Quality Assurance visits, observe and counsel CAREGivers in order to assure compliance with the written Plan of Care
 
Critical Numbers:
  • Conduct QA visits in accordance with frequency guidelines
  • Insure Administrative Staff Introduction or  CAREGiver Cross-training for 100% of new relationships between CAREGivers and Clients
 
Knowledge, Skills and Abilities:
  • This position must have an understanding of and uphold the policies and procedures established by Solicitude, Inc., (d.b.a. an independently owned and operated Home Instead Senior Care franchise)
  • This position must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • This position must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Knowledge of the senior care industry
  • Ability to demonstrate effective interpersonal skills essential as well as sound judgment and good decision-making skills
  • Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
  • Ability to organize and prioritize daily, monthly and yearly work
  • Ability to establish good working relationships with management, colleagues, franchise owners and their staff
  • Ability to sit at a desk and listen effectively for long periods of time on the telephone
  • Ability to present a professional appearance and demeanor
  • Ability to operate office equipment
  • Must be patient and congenial on the telephone 
  • Must have computer skills and be proficient in business operating software, Word and Excel
  • Ability to work evenings or weekends as required
  • Ability to perform duties in a professional office setting
  • Ability to maintain accurate odometer records and gasoline purchase receipts for company vehicles used to conduct business
  • Ability to maintain clean exterior and interior of company vehicles used to conduct business

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
All fields required
Office Details:
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