Home Instead Senior Care Featured on Forbes' 2017 Best Employers List

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​​​​​​​​​​​​​The only home care company included in magazine's annual index of the nation's top employers

Home Instead Senior Care Featured on Forbes’ 2017 Best Employers ListOMAHA, Neb. – May 9, 2017 – Forbes' third annual "America's Best Employers" list has named Home Instead Senior Care one of its best employers for 2017. The list was generated using anonymous feedback from employees at the nation's top employers.

Companies on the Best Employers' list range across 25 different industry sectors – from government services to retail to healthcare. While the 2017 list featured a variety of healthcare companies, Home Instead is the only provider of home care services for seniors.

"We are delighted to be recognized as one of the nation's best employers," said Jeff Huber, president and CEO of Home Instead, Inc. "For more than twenty years, our goal has been to provide excellent care to our senior clients. In order to reach that goal, we are relentlessly focused on developing innovative ways to promote advancement and leadership opportunities for our franchise owners and their teams. That focus allows us to create an environment where the employees and clients can thrive."

Home Instead has more than 150 employees at its corporate headquarters in Omaha, Nebraska, and franchisees employ more than 65,000 professional CAREGiversSM. CAREGivers, provide basic support services that allow seniors to live safely and comfortably in their own homes for as long as possible – from companionship and personal care to specialized Alzheimer's care. CAREGivers provide more than 60 million hours of care annually across more than 1,000 independently owned and operated franchises throughout the United States and 11 other countries.

To compile the annual list, Forbes conducts an independent survey from a sample of 30,000 full- and part-time American employees working for large or midsize companies. Participants were asked 35 questions about work-related topics, including whether employees would recommend their employer – with additional weight given to this particular question.

The Best Employers' list launched online today at www.forbes.com/companies/home-instead-senior-care/​​​. ​

Current Job Openings

2565 Homeview Dr
Richmond, VA 23294
Serving Richmond, Ashland, Chesterfield, Chester, Hanover, Henrico, Glen Allen, Goochland, Manakin Sabot, Moseley, Petersburg, Powhatan, Rockville, Sandston

Caregiver - Attention Recent Retirees

Job Details

If retirement has left you less than satisfied, Home Instead Senior Care may provide the opportunity you’ve been looking for.  We hire for attitude and our training will give you the tools you’ll need to be successful.  Becoming part of a team dedicated to improving the lives of seniors is just one of the attractions to a rapidly expanding career opportunity.  Give us an opportunity to show you that there is more to retired life than watching TV.


Duties include, but are not limited to:

  • Companionship and conversation
  • Light housekeeping tasks and meal preparation
  • Medication and appointment reminders
  • Assistance with grooming and bathing
  • Assistance with toileting and incontinence issues
  • Alzheimer’s Care
We are currently look to fill several recurring morning, afternoon and weekend shifts.  Find out more about this fulfilling career opportunity at www.homeinsteadrichmond.com

Each Home Instead franchise is independently owned and operated.

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Caregiver - Woodlake/Powhatan Area

Job Details

Have you ever cared for a loved one?  Did you assist them in managing life’s tasks? If you know what it means to happily serve others you’re who we are looking for.  Competitive wages are only a small part of the picture – you’ll go home after work each day knowing that you made a difference in the life of a senior.


We have a variety of shifts available with competitive pay.  Find out more about this fulfilling career opportunity at www.homeinsteadrichmond.com

Each Home Instead franchise is independently owned and operated.

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Caregiver - PT and FT available

Job Details

Home Instead Senior Care is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community.  Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.

Duties include, but are not limited to:

  • Companionship and conversation
  • Light housekeeping tasks and meal preparation
  • Medication and appointment reminders
  • Assistance with grooming and bathing
  • Assistance with toileting and incontinence issues
  • Alzheimer’s Care
*CNA or PCA certification is required - PCA skills training available by Home Instead Senior Care*

Requirements to be a CAREGiver:
  • Ability to treat and care for seniors and their property with dignity and respect
  • Ability to communicate with clients in a friendly and congenial manner
  • Complete a criminal background check, DMV check and drug screen
  • Possess a valid driver’s license and valid auto insurance
  • Have your own reliable transportation
  • Be PCA or CNA Certified
We have a variety of shifts available with competitive pay.  Find out more about this fulfilling career opportunity at www.homeinsteadrichmond.com

Each Home Instead franchise is independently owned and operated.

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Apply
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CAREGiver - Steady Recurring Hours Available

Job Details

Home Instead Senior Care is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community.  Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.

Duties include, but are not limited to:

  • Companionship and conversation
  • Light housekeeping tasks and meal preparation
  • Medication and appointment reminders
  • Assistance with grooming and bathing
  • Assistance with toileting and incontinence issues
  • Alzheimer’s Care
*CNA or PCA certification is required - PCA skills training available by Home Instead Senior Care*

Requirements to be a CAREGiver:
  • Ability to treat and care for seniors and their property with dignity and respect
  • Ability to communicate with clients in a friendly and congenial manner
  • Complete a criminal background check, DMV check and drug screen
  • Possess a valid driver’s license and valid auto insurance
  • Have your own reliable transportation
  • Be PCA or CNA Certified
We have a variety of shifts available with competitive pay.  Find out more about this fulfilling career opportunity at www.homeinsteadrichmond.com

Each Home Instead franchise is independently owned and operated.

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Apply
Please enter your first name
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Please enter your phone number
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Caregivers - Ashland/Beaverdam area

Job Details

Home Instead Senior Care is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community.  Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.

Primary responsibilities include, but are not limited to:

  • Companionship and conversation
  • Light housekeeping tasks and meal preparation
  • Medication and appointment reminders
  • Alzheimer’s Car
  • Ability to treat and care for seniors and their property with dignity and respect
  • Ability to communicate with clients in a friendly and congenial manner
  • Complete a criminal background check, motor vehicle record check and drug screen
  • Possess a valid driver’s license and valid auto insurance (required if driving clients)
*No previous experience necessary - skills training provided by Home Instead Senior Care*

We have a variety of shifts available with competitive pay and benefits.  Find out more about this fulfilling career opportunity at homeinstead.com.

Each Home Instead franchise is independently owned and operated.

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Apply
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On-Call Part-Time Staffing Coordinator

Job Details

Objective:

The On-Call Staffing Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients. The Staffing Coordinator is responsible for scheduling clients and CAREGivers in order to provide the highest quality service to clients.
For the part-time/on-call position, the schedule, initially, would be every Thursday, one weekend per month and holidays. There may also be an opportunity for some office hours and potentially, more on-call in the future.

This employee would handle the duties listed below, as necessary, after hours, should there be added hours for a client or a call-out from a CAREgiver. 



Primary Responsibilities:

• Reflect the values of T & T Enterprise, (d.b.a. an independently owned and operated Home Instead Senior Care franchise)

• Answer each incoming call in a friendly, professional and knowledgeable manner

• Field new clients by obtaining name and phone number transferring to Home Care Consultant

• Coordinate CAREGiver schedules on a daily basis

• Continually update client Care plans as their needs change, as well as communicate this information to all caregivers working the case.

• Monitor, mediate, and log both client and CAREGiver activity and follow up on CAREGiver assignments and client service

• Coordinate and maintain monthly client schedules in ClearCare

• Enter and maintain accurate client and CAREGiver records in ClearCare

• Maintain regular attendance at the office to execute job responsibilities

• Demonstrate open and effective communication with owner, colleagues and CAREGivers

 

Education/Experience Requirements:

• High school graduation or the equivalent

• Proficient with computers and ability to learn new software​​​​​​​

• Two years of related business experience or an equivalent combination of education and work experience may be considered

• Must possess a valid driver’s license and reliable transportation

 

Knowledge, Skills and Abilities:

• This position must have an understanding of and uphold the policies and procedures established by T & T Enterprise, (d.b.a. an independently owned and operated Home Instead Senior Care franchise)

• This position must demonstrate excellent oral and written communication skills and the ability to listen effectively

• This position must have the ability to work independently, maintain confidentiality of information and meet deadlines

• Ability to demonstrate effective interpersonal skills essential as well as sound judgment and good decision-making skills

• Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures

• Ability to organize and prioritize daily, monthly and yearly work

• Ability to establish good working relationships with management, colleagues, clients and CAREGivers

• Ability to sit at a desk and listen effectively for long periods of time on the telephone

• Ability to present a professional appearance and demeanor

• Ability to operate office equipment

• Must be patient and congenial on the telephone

• Must have computer skills and be proficient in Word and Excel

• Ability to work evenings and weekends as required

• Ability to perform duties in a professional office setting if needed

• Knowledge of the senior care industry


Please attach resume when applying.
Training would be provided in our office.
 

 

Each Home Instead franchise is independently owned and operated.

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Staffing Coordinator

Job Details

Job Title: Service Coordinator

Supervisor: Director of Operations

Category of Employment: Full-time, Salary

Objective: The Staffing is an entry level position expected to perform a variety of duties as they pertain to staffing CAREgivers to open shift and the handling of service inquiries and setting care consultations relating to the marketing of companionship and home care services.

 

Primary Responsibilities:

  • Reflect the core values of Home Instead Senior Care of Richmond, VA
  • Handle Staffing CAREgivers to open shifts with clients and assist with creating retail style schedules for CAREgivers as well as be on-call for incoming calls and staffing needs two Thursdays and one weekend per month and share holidays on-call with other team members
  • Responsible for handling service inquiries that come into the office as well as handle inquiry calls after hours on rotating schedule with other staff members
  • Drive new business through the successful handling of service inquiries and scheduling care consultations
  • Maximize the use of the Clear Care with all communication at all times
  • Assist, when needed, with managing all leads that come into the office through follow-up with all prospects and potential clients with appropriate correspondence such as phone calls, thank you notes and anything else necessary
  • Utilize follow-up tags in Clear Care for every prospect and potential client
  • Maintain regular attendance at the office to execute job responsibilities and attend weekly and monthly sales and staff meetings
  • Demonstrate open and effective communication with owner, supervisor, colleagues and CAREGivers

 

Knowledge, Skills and Abilities:

  • Uphold the policies and procedures established by Home Instead Senior Care of Richmond, VA
  • Demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Ability to work independently, maintain confidentiality of information and meet deadlines
  • Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
  • Ability to organize and prioritize daily, monthly and yearly work
  • Ability to establish good working relationships with colleagues, the franchise owner, CAREgivers, clients, referral providers and professionals in the community
  • Ability to present a professional appearance and demeanor
  • Ability to operate office equipment
  • Must be patient and congenial on the telephone
  • Must have computer skills and be proficient in Microsoft Office Suite
  • Must become proficient in proprietary operating software (Clearcare)
  • Ability to work evenings or weekends as required
  • Knowledge of the senior-care industry
  • Ability to perform duties in a professional office setting
  • Conduct telephone service inquiries with goal of scheduling care consultations
  • Ability to demonstrate effective problem solving skills
  • Ability to demonstrate "customer first" prioritization of activities

 

Measures of Success:

  • Revenue and new client activation objectives being met
  • Positive feedback from peers, subordinates and manager in areas of teamwork, flexibility/adaptability, initiative, organization, planning, productivity and time management

 

The above statements are intended to describe the general nature of the work being performed by people assigned to this position. The listed duties and functions are not intended to be constructed as an exhausted list of all responsibilities, duties and skills required of personnel so classified. The Owner and Director of Operations and Business Development may assign other duties as needed.

 

 

Each Home Instead franchise is independently owned and operated.

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