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Our Team

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At Your Service 24/7 in Green Bay, WI

The need for in-home senior care services doesn't always arise between 8:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone to set up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGivers (not pictured) to serve your family's senior loved one with compassion and devotion.​​​​​

Shana Atkinson - General Manager

Shana Atkinson - General Manager
Shana firmly believes that love must be accompanied by action. She sees each day as an opportunity to impact the lives of others by serving as a testament to Love (v.) in word and deed.

Educating, motivating and leading others to apply love is also how she manages her team and interacts with a growing base of clients and CAREGivers. Through her leadership and testament to Love (v.), Shana has built a unique team culture at Home Instead Green Bay and Sturgeon Bay. As a result, we have become the employer of choice for current and potential CAREGivers in those markets.

Shana not only provides day-to-day leadership for our Green Bay and Sturgeon Bay administrative staff and CAREGivers but also works closely with families to provide the highest level of care for their loved ones. As General Manager, Shana fills a critical role in serving as a resource for families as their senior loved ones increasingly age.

Shana fills her personal life with the same commitment to Love (v.), as she is an active volunteer at the Caregiver Coalition of Brown County. She also enjoys watching her daughter’s sporting events, scrapbooking, painting, gardening, traveling and staying active by walking.


Catherine Hougard - Home Care Consultant

Catherine Hougard - Home Care Consultant
After she graduated with a degree in human services from the University of Wisconsin–Green Bay, Catherine was drawn to the business world, admiring her father’s success and caring way with employees. Years later, she had the opportunity to support her father and in-laws through their end-of-life journeys. The result was an awakening, a calling to a higher purpose, and an opportunity to be of service to others in a deep and connected way. This put Catherine on a path to additional education — associate degrees in gerontology and health technology — which ultimately led her to Home Instead.

Since joining our team, Catherine has felt a sense of belonging in a culture built on Love (v.) and eight core attributes. As Home Care Consultant, Catherine acts as an ambassador of Love (v.), building awareness of Home Instead’s capabilities within our Referral Provider Network and at public educational events. This outreach helps drive home the benefits that our care services can provide for service organizations, hospitals and senior-living communities, and has resulted in an ever-growing Home Instead footprint.

In addition to serving as a liaison for Home Instead, Catherine is a champion of dementia advocacy — a topic that is near and dear to her heart because her father struggled with the impact of both Alzheimer’s and Lewy body dementia. As a result, Catherine leads the Brown County Dementia Coalition's subcommittee for Purple Angel training, which helps make area businesses dementia friendly.

Outside of work and advocacy, Catherine’s personal life is full of adventures, including downhill skiing; listening to music; spending time with friends and family, especially her granddaughter Maddie; and vacationing, including a favorite trip to Tuscany. She enjoys all of these activities with Keith, her sidekick husband of 44 years. They have two sons, Aaron and Jesse.

Tami Paque - Recruitment & Engagement Manager

Tami Paque - Recruitment & Engagement Manager
Tami thrives on making others happy. And that makes her an ideal fit for the Home Instead culture, where we aim to put others first and serve others with love.

In her role, Tami seeks talented, skilled CAREGivers who are also aligned with our culture of Love (v.). Her primary responsibilities include recruiting and onboarding new CAREGivers as well as aiding in CAREGiver retention by fostering an engaging, fulfilling and rewarding culture. In fact, Tami commented that she demonstrates Love (v.) by “listening more than talking” — important to her responsibilities of interviewing new CAREGivers and listening to current CAREGivers’ concerns.

At home, Tami has her hands full taking care of her pets: dogs, cats and a bird. She also enjoys spending time with her son when he visits from college. Her hobbies include horseback riding, swimming, attending theatre and concert events, bird watching and vacationing to Florida.

Kathy Stoll - CAREGiver Manager

Kathy Stoll - CAREGiver Manager
Possessing a bachelor’s degree in gerontology, Kathy worked in nursing facilities before coming to Home Instead. She knew that, while such facilities fill a need and are circumstantially necessary, she wanted to help seniors remain at home for as long as they could. At Home Instead, Kathy helps seniors do just that by retaining a team of CAREGivers.

To help clients remain independent and in their homes, Kathy seeks to ensure that each CAREGiver has a long-term Home Instead experience that is equally fulfilling and rewarding. She listens to their concerns, seeks to understand their challenges and needs, and works to create solutions that set CAREGivers up for success. How fitting that Kathy lives by the motto “You have two ears and one mouth, so you should do twice as much listening as talking!”

Beyond retention, Kathy’s efforts support Home Instead’s quality-assurance standards. Through performance-driven reviews, ongoing training opportunities, and one-on-one coaching at the office and in the field, Kathy engages with CAREGivers with a continuous-improvement mindset. 

At home, Kathy is an avid bicyclist and gardener. She also enjoys antique shopping and restoring vintage vehicles. She has been married to her husband, Bryan, for 25+ years.

Shelly Wiederholt - Staff Coordinator Supervisor

Shelly Wiederholt - Staff Coordinator Supervisor
Shelly’s personal mantra is “Change is the only constant.” That’s fitting because her role is a daily dose of change, requiring Shelly to be adaptable and flexible.

As Staff Coordinator Supervisor, Shelly manages a team of Staff Coordinators. Together, her team lives in the constantly changing world of CAREGiver and client schedules, including time-off requests and changes of availability. Moreover, Shelly helps her team effectively match each CAREGiver’s unique skill set with a client’s unique needs.

To stay on top of it all, Shelly constantly seeks ways to improve processes and create efficiencies. In addition, Shelly serves as a coach, working with her Staff Coordinators to improve performance, maintain quality standards and apply Love (v.) in all they do. In fact, to Shelly, Love (v.) means to “treat others like you would like to be treated.”

Hailing from Iowa, Shelly has two children, Zach and Miranda, with her husband of nearly 20 years. She enjoys running; camping; and cheering on the Green Bay Packers, Chicago Cubs and Iowa Hawkeyes. With a bachelor’s degree in English from the University of Northern Iowa (Cedar Falls), it’s no surprise that Shelly also enjoys reading.

Judy White - Staff Coordinator

Judy White - Staff Coordinator

To Judy, Love (v.) means to be a good listener, display patience and always demonstrate kindness. Those are attributes so critical to being a Staff Coordinator.

As a Staff Coordinator, Judy is responsible for setting each CAREGiver up for success, in turn helping to meet each client’s unique needs. To do this, Judy must be attuned to our clients’ unique care plans, and then match the personalities and skills of our professional CAREGivers with our clients. She diligently listens to our CAREGivers; understands their concerns; and ensures that their scheduling needs are met, even as situations change. 

Known for wearing many hats (not literally), Judy also spearheads CAREGiver-to-client introductions to facilitate a smooth, positive Home Instead experience. In addition, she coordinates ongoing trainings, which help CAREGivers maintain care standards and achieve the highest level of quality.

The ability to wear many hats is something instilled in Judy after 25+ years in the health care industry (13 years and counting with Home Instead!), from her home in Northeast Wisconsin to Illinois and back again. Judy fills her personal life with the same energy and enthusiasm that have made her professional life so rewarding. She finds joy in camping, riding her four-wheeler, watching NASCAR and the Green Bay Packers, and visiting the beautiful mountains of Colorado. She also loves spending time with her two sons.

Suzie Dvorak - Staff Coordinator

Suzie Dvorak - Staff Coordinator

When asked why she loves being part of the Home Instead family, Suzie said, “I was looking for a career that directly helps others in need. I get satisfaction knowing that my interactions with our CAREGivers and clients are making a positive difference. I can also honestly say that, after 40 years in the workforce, I have never before worked with a group like at Home Instead, where people truly live by our core values.”

And that’s just how Suzie lives each day. She finds great joy in her all-important role, primarily to coordinate and maintain schedules for our CAREGivers. She’s responsible for maintaining relationships with our CAREGivers to better understand their unique strengths, personalities, life situations and scheduling needs; in turn, she matches each CAREGiver with a client best suited to him or her.

When Suzie is not testifying to Love (v.) at work — which, to her, means “letting others see Christ in us, in what we say and in what we do” — she enjoys reading, gardening, hiking, camping and spending time with her children and grandchildren.

Keri Wastel - Staff Coordinator

Keri Wastel - Staff Coordinator
Keri possesses a selfless spirit. In fact, she believes that Love (v.) is doing things for others without expecting anything in return. What a fitting tribute to her role as Staff Coordinator!

At Home Instead, Keri is the engine behind the scenes that keeps everything running — with accurate precision. She carefully matches each CAREGiver with the right client, based on needs, skillsets, personalities, lifestyle behaviors and availability. Then, she carefully coordinates and maintains daily schedules for our clients and CAREGivers. As CAREGiver availability changes or as client needs evolve, Keri is quick to respond and create solutions.

Beyond scheduling, Keri assists with setting up introductions between clients and their CAREGivers — a critical first step — as well as serves as the back-up On-Call Supervisor for after-hours issues, scheduling changes and more.

In her free time, Keri finds joy in reading; camping; watching movies; and hanging out with friends and her daughter, McKenna.

Lisa Dworniczak - Quality Assurance Specialist

Lisa Dworniczak - Quality Assurance Specialist

When asked how she lives her life, Lisa simply said, “Matthew chapter 7, verse 12,” which states, “In everything, then, do to others as you would have them do to you.”

With a Golden Rule mindset, Lisa continually looks for ways to put others first and to make small, yet meaningful, differences every day. Naturally, Lisa’s approach to life and work align with Home Instead’s mission: To teach others about Love (v.). Moreover, she finds satisfaction in being able to help seniors remain in their homes for as long as possible.

As Quality Assurance Specialist, Lisa manages communications with CAREGivers regarding changes and updates to their clients’ care plans. She also conducts quality-assurance outreach to review and address concerns over client care needs. In doing so, Lisa ensures that our clients receive the highest quality of service, which aids in overall client satisfaction and retention.

At home, Lisa loves spending time with family, especially her two children, Raina and Joah. They enjoy taking “mini” vacations to indoor water parks throughout the state.

Gina Marie Jennings-Taggart - Sales & Administrative Assistant

Gina Marie Jennings-Taggart - Sales & Administrative Assistant
After years in the transportation industry, Gina sought a much-needed career change to engage in more purposeful work. Home Instead was a perfect fit for her because she has found a home away from home. Here, Gina believes she has a unique opportunity to make a difference on a daily basis. She was drawn to Home Instead’s core value of Love (v.), which, to her, means “doing what is right, not what is easy.”

In her role, Gina is responsible for conducting phone and in-person inquiries to uncover clients’ care needs, routines, likes, dislikes and challenges. Gina uses those inquiries to then schedule in-home client consultations to further determine the primary care needs that will be used to create schedules and assist in finding the perfect CAREGiver; in addition, Gina supports the day-to-day functions of our Home Care Consultants, Scheduling Coordinators and First Impression Specialist.  

Away from Home Instead, Gina remains active and engaged in her personal life, as well. Together with her husband, she enjoys landscaping, spending time with family, traveling and home interior design.

Amber Hintz - First Impression Specialist

Amber Hintz - First Impression Specialist

At Home Instead, we subscribe to the belief that the first impression is the last impression. We aim to provide a warm, positive, welcoming environment for everyone who interacts with us, from CAREGivers to clients to visitors.

Amber plays a key role in making that happen. As First Impression Specialist, she provides a red-carpet welcome to visitors and callers. She is often the voice you hear on the telephone and the face you see when you walk into our Green Bay office. She'll top it off by offering you a cup of coffee, beverage or a freshly baked chocolate chip cookie.

With a background as a certified nursing assistant, Amber is no stranger to our industry and fully understands the importance of what we do. She said, "I love coming to work in the morning because I'm going to a place that impacts lives and communities. Sharing Love, the verb, can make the world a better place, but it starts with making someone's day, one person at a time." In that light, Amber aims to apply our core attributes, particularly Respectfulness and Selflessness, to create meaning in every interaction.

In her free time, Amber and her husband enjoy keeping their two dogs, Daisy and Lucy, active and out of trouble. Amber also enjoys making and refurbishing furniture.


Nancy Becker - On-Call Supervisor

​Nancy is our evening and weekend staff coordinator supervisor. She ensures that a Home Instead Senior Care representative is available 24 hours a day, 7 days a week. Nancy can provide you with information on our services, maintain schedules, and assist with any after-hour emergencies that may arise.​​


Janis Robertson - Corporate Trainer

Janis Robertson - Corporate Trainer
Janis loves people and, for as long as she can remember, has been providing care for others. Even as a child, she jumped in and assumed the role of caregiver, poised and mature beyond her years. She vividly recalls the first time someone said to her, “I could never do what you do!” At that moment, Janis knew she was destined for a purposeful calling.

As a teacher, Janis found ways to apply that purpose to her professional life. Today as Corporate Trainer for We Care Senior Care, Janis designs and leads new-hire orientation for CAREGivers so that they are equipped with the proper tools and information to, in turn, care for others.

Janis believes so strongly in being a resource for our CAREGivers because she understands the importance of their role in the life of a senior. She’s innately a caregiver, meaning she naturally relates to our CAREGivers with empathy, concern and a listening ear.

By tuning in to what CAREGivers are saying, Janis connects with CAREGivers on an individual level, encourages them to share their experiences and uncovers their greatest challenges. She leverages the latter as an opportunity to ensure that our training program is meeting our CAREGivers’ needs, as well as identifies future training, re-education and ongoing development programming.

At home, Janis enjoys sewing and alterations; fishing; teaching children’s ministry; and just spending time with family, including her children and grandchildren. She has been married to her husband, Jim, for 45 years.

Carrie LeNoble - RN Case Manager

Carrie LeNoble - RN Case Manager
Anyone who comes across Carrie will tell you that she’s all smiles. In fact, her laughter is downright contagious. Through these simple characteristics, Carrie impacts her neighbors on a daily basis.

In fact, making an impact is what drew her to Home Instead. She said, “I get to make a difference and put my faith in action here by motivating and empowering our senior clients to be the best versions of themselves.” And, to her, that’s the very essence of Love (v.).

As our RN Case Manager, Carrie acts as our nurse liaison and medical expert, assisting our administrative staff with home-care recommendations and solutions as clients’ needs change. She also champions our Quality Assurance program by visiting client homes and following up with CAREGivers and clients’ families to ensure we are meeting — and exceeding — expectations. The dialogue with CAREGivers, clients and clients’ families enables Carrie to facilitate educational opportunities, including training development for our CAREGivers and administrative staff as well as thought leadership within the communities we serve.

Carrie brings to Home Instead vast experiences in health care. She possesses a double major in nursing and gerontology, which propelled her to 25+ years in the industry, from nursing and assisted-living facilities to home health care and nursing education. She even has seven years of resident experience working in an advanced cognitive wing of a senior nursing facility.

In her free time, Carrie acts as a part-time nursing educator with a local technical college’s CNA training program. At home, Carrie enjoys the thrill of cruising the open road, in the family’s vintage convertible. She also enjoys swimming, listening to music, and spending time with her family and pets. She and her husband, Nick, have been married for 23+ years and have a son, Caleb.

Chris Ciechanowski - Human Resources Manager

Chris Ciechanowski - Human Resources Manager

Chris is a “people person.” His role has a major emphasis on working with other key team members to attract, train, retain and engage top talent that can further our mission in the marketplace.

In his current role, Chris applies best practices to create HR policies and procedures, including worker’s compensation management, benefits strategy and administration, and risk and legal compliance for CAREGivers and administrative team members. He also collaborates on a corporate recruitment and retention strategies, helping to attract the best and brightest professionals to our caring staff as well as ensuring they are engaged throughout their Home Instead experience.

Chris brings a wealth of well-rounded experience, having worked in a variety of functions prior to Home Instead, including account manager, project manager, sales, branch manager and, most recently, director of human resources.

Outside of Home Instead, Chris loves spending time with his son. Together, they adventure in the great outdoors; in fact, you can often find Chris fishing on the mighty Wisconsin waterways or, when he has more time, at his favorite vacation spot: Lake of the Woods in Canada. Chris’ seafaring ways run so deep that he actually possesses a Great Lakes captain’s license!


Heather King - Human Resources Coordinator

Heather King - Human Resources Coordinator

Heather's favorite song is "What a Wonderful World." In many ways, that Louis Armstrong classic is a fitting tribute to the way Heather approaches work and life: to see and appreciate the beauty that's all around us.

At We Care Senior Care (dba Home Instead Senior Care), Heather finds joy in simply being able to serve her fellow colleagues, making her an ideal fit for the Home Instead culture and our Human Resources team. In her role since spring 2018, Heather provides administrative and technical support for the day-to-day HR functions, including administering employee benefits; assisting with employee relations issues; aiding in recruitment, hiring and onboarding; and creating, implementing and maintaining departmental standard operating procedures.

Through those corporate programs and processes, Heather, in turn, ensures that our company has the right people in place to spread love and that our people have the right resources to best serve our clients. What a wonderful responsibility and privilege to be able to make a positive difference in the lives of others! Heather said, "Love, as a verb, means to give 100% of yourself to spread compassion and kindness to every person, in every interaction."

At home, Heather has a pet dog, two sons and a loving husband of 21+ years. Together, they camp, fish and hike. Heather also enjoys reading and crafts.


Stacey Born - Accounting Specialist

Stacey Born - Accounting Specialist

Part of our corporate team, Stacey performs a variety of duties associated with client billing, payroll, accounts payable and accounts receivable. Additionally, Stacey has responsibility for general accounting and monthly reporting.


Annie Last - Accounting Analyst

Annie Last - Accounting Analyst
Annie joined Home Instead in 2016, proving to be an ideal fit for an accounting role because she enjoys problem-solving and achieving measurable results.

As Accounting Analyst on the Corporate team, Annie supports all five We Care Senior Care (dba Home Instead Senior Care) locations: Appleton, Cedarburg, Green Bay, Madison and Sheboygan. She does this by creating and communicating timely, relevant, performance-driven data reports at the company and franchise levels. She also seeks ways to streamline our billing and payroll through efficient processes.

Beyond her niche accounting role, Annie is a perfect fit for Home Instead because she finds joy in making a difference. Every day, she seeks new ways to lend a helping hand to those around her, as well as humbly support each office and provide them with the resources necessary for success.

In that light, Annie commented, “We put our best foot forward every day to support and encourage our clients, CAREGivers and administrative team members with love. This idea to serve with love is foundational to our company; it starts with our CEO — God — who displayed the ultimate sacrifice.”

Annie and her husband, Paul, have been married for eight years and have two children, Dominic and William. Her hobbies include cooking, camping and hunting. Annie has an associate degree in accounting and another in visual communications, with an emphasis in graphic design.


Hannah Lavesser - Accounting & Administrative Assistant

Hannah Lavesser - Accounting & Administrative Assistant

Hannah joined We Care Senior Care (dba Home Instead Senior Care) in the summer of 2018, while working toward her associate's degree in accounting at Northeast Wisconsin Technical College. As part of our corporate support team, Hannah assists with payroll, billing and Long-Term Care Insurance.

In addition to her accounting background (and her passion for all things Microsoft Excel!), Hannah brings to our team a background in senior caregiving. That experience has instilled in her the belief that everyone deserves to be treated with love and kindness; in fact, to Hannah, that's exactly what Love (v.) means!

In her free time, Hannah enjoys hunting, fishing and kayaking in the great Wisconsin outdoors. She also enjoys vacationing in Eagle River, Wisconsin, as well as relaxing with a good movie; in fact, her personal motto stems from the classic tale Forest Gump: "Life is like a box of chocolates. You never know what you're going to get."


Ashley Sand - Corporate Assistant

Ashley Sand - Corporate Assistant
When Ashley came to Home Instead, she was seeking an opportunity to learn and grow as a professional. From day one, she has approached everything she does with an enthusiasm to pitch in, a can-do attitude to get things done and a kindness to make a difference. In fact, her favorite saying is, “Kindness is free. Sprinkle that stuff everywhere.”

That’s important because she wears many hats and takes on multiple projects, from reporting to assisting with billing, payroll, technology-related initiatives and communications, and even our client and CAREGiver newsletters.

Currently, Ashley balances her time at Home Instead with being a full-time student. She plans to graduate in 2019 with a bachelor’s degree in business administration. Any free time that remains is dedicated to her passion — trapshooting — as well as fishing and family game nights.

Cory Grassell - Digital Marketing Manager

Cory Grassell - Digital Marketing Manager

Cory has a unique role at Home Instead: telling stories. Your story.

By connecting with CAREGivers and clients alike, he is building a vast library of collective stories that we can share with our communities and even the world (coincidentally, Cory worked in a library while in college).

Cory's storytelling experience stems from 15+ years in marketing, advertising and his "bread and butter" communications. In fact, prior to receiving a master's degree in history, Cory earned a bachelor's degree in English, having enjoyed studying the written language as well as classic literature, from prose to poetry.

When Cory isn't telling stories for a living, he's telling them around the campfire at home. That's because he enjoys spending time in the backyard (in the warmer months, of course) with his wife, Cavalier King Charles Spaniel, and the vast company of mosquitoes. In addition to storyteller, he also goes by avid sports fan, reader, HGTV junkie, food lover, #1 uncle and exerciser.


James Nooyen - Vice President, Finance

James Nooyen - Vice President, Finance
James has been with We Care Senior Care (dba Home Instead Senior Care) for 12 years, having served as Business Director, Controller and Finance Director. In his current role as Vice President of Finance, James has direct responsibility for our corporate accounting, payroll, human resources and information technology teams, systems and processes.

While his responsibilities might seem highly complex, James sees his role in simpler terms: It’s a tremendous opportunity to serve and influence others and, as a company, to make a meaningful impact in our communities and to our seniors. That viewpoint aligns with We Care Senior Care’s belief that love is a verb, a way of life, something that requires action and application. James said, “Love (the verb) is the main reason I work here. It has been life changing, both personally and professionally, and it has made me a better leader, husband, father and friend.”

When James isn’t in the office, you can find him spending time with his children, Kendall and Keegan, as well as his wife (and childhood sweetheart), Michelle. As a family, they’re big fans of spending time at home or vacationing in the Northwoods of Wisconsin, where they can be seen boating and enjoying all things outdoors. James is also the treasurer for a local nonprofit organization Challenge the Outdoors. James possesses a BBA in accounting, finance and marketing from the University of Wisconsin–Madison.

Jason Hiles - Vice President, Sales & Marketing

Jason Hiles - Vice President, Sales & Marketing

Jason is an ordained minister, believing wholeheartedly in the role of faith in life. He is also a natural-born salesperson, having success in the field as early as college.

When We Care Senior Care (dba Home Instead Senior Care) came calling in 2015, it was the ideal opportunity for Jason. As General Manager of our Madison location, Jason had a unique opportunity to apply his passion for sales at a faith-based organization. Over the years that followed, Jason helped put the Madison location on a course toward growth and helped the branch sustain continued success.

Jason's accomplishments within the Madison branch paved the way for his new role in 2018. Now Vice President of Sales & Marketing, Jason has responsibility for the top and bottom line revenues of each of the five We Care Senior Care offices, but he sees it as an opportunity to serve others.

As a servant leader, Jason seeks to apply selflessness and to put love into action with his teammates and neighbors. Putting others' needs first is a mindset that stems from his personal motto borrowed from Micah 6:8, "... What does the LORD require of you but to do justice, and to love kindness, and to walk humbly with your God?"

Jason and his wife Liz — high-school sweethearts! — have three children together and are actively involved in their local church.


Albert Selker - President

Albert Selker - President

We're excited to announce Albert Selker as our new president. More details about Albert are coming soon. Stay tuned!​


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