"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
Stephen Lair is the franchise owner of Home Instead Senior Care in Chapel Hill. He was selected as a member of the E.A. Morris Fellowship for Emerging Leaders in 2009 and has been twice chosen as one of WCHL's Hometown Hero Village Pride Award recipients. As an Eagle Scout, Stephen has always had a passion for the outdoors and is heavily involved as a leader with the local Boy Scouts of America. Stephen has served as host for a variety of local events such as the Alzheimer's Walk, the National Parkinsons Foundation's Moving Day and Wreaths Across America. Each year, he coordinates several different community service campaigns such as Mission Medicine, Salute To Senior Service and Be A Santa To A Senior. Stephen is also a highly sought after speaker, singer, emcee and auctioneer. As a local expert on aging, Stephen has made appearances on Time Warner Cable News, WCHL, UNCTV, WNCN, WCHL and iHeartradio. Recently, Stephen and his wife, Cher, made national news when the video of their gender reveal party went viral. Their story was featured on Good Morning America, Fox and Friends, The Today Show, CNN and Inside Edition to name a few. The front page story which recounted the events in the News and Observer was the third most circulated story of 2015 and the most clicked online content in the history of all McClatchy news markets. The hubbub from the video eventually landed them a guest spot on the Ellen Show in April of 2015. They have seven remarkable sons and one daughter: Jackson, Campbell, Sawyer, Houston, Shepherd, Knox, Fisher and Ruby.
The Director of Client Relations is the touchpoint between Home Instead Senior Care and our clients. In this role, Lenore handles the intake of new clients, provides critical input and direction regarding all aspects of their care and oversees our quality assurance programs. Originally from Louisville, Lenore earned a BS in Sports Medicine and Health Sciences from Guilford College in Greensboro. The company motto, "To us, it's personal," is especially true for Lenore as she helped care for her father and watched her mother care for her grandparents for years. She knows that our CAREGivers have the ability to be tremendous blessings to our clients and works hard to give everyone the best experience possible. In her freetime, Lenore enjoys travelling, photography and volunteering with Habitat for Humanity.
If there is an engine, behind the scenes, driving Home Instead Senior Care it is Rachelle. Rachelle directs all aspects of scheduling, handles much of the office logistics, manages LTCI claims, and somehow finds time to help with billing and special events. For Rachelle, there is no such thing as a work/life balance. Her life is Home Instead Senior Care and we are all better for it.
Judy joined the Home Instead family in 2018 and is already hard at work making a difference in our local community. Understanding the needs of her own aging family and as a previous caregiver for her mother, Judy has a personal understanding of the need for quality in-home care. She is passionately dedicated to educating the community about the value of aging at home and maintaining independence. Judy has an innate ability to connect the dots for clients, families, and local providers in order to provide a highly personalized experience. Her ardent belief in what we stand for empowers her to make a difference in the lives of our clients, their families, and our caregivers.
You'll never know where you are going to find Tracey on any given day. From caregiving, to staffing, to introducing new caregivers and their clients, to fielding phone calls on the weekend, Tracey does it all. Tracey didn't go looking for a career in eldercare but when she saw an opportunity to make a difference at Home Instead Senior Care she took it and has never looked back.
The highest praise we can receive is when the family member of a client wants to join our team. Kathy is one of the newest members of our office family and comes to Home Instead with a personal experience of seeing the difference that Home Instead can make. She brings a wealth of knowledge and experience to our training center and is already making a difference in the way she prepares our caregivers to serve their clients.
Ranger is our newest addition to the Home Instead family and we couldn't be more excited to welcome him in. We are working hard on his training and will begin to introduce him to his new office family very soon.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.