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Why we’re the most trusted home care service in Chapel Hill:
We’ve been caring for Chapel Hill since 1997, providing over 850,000 hours of in-home care for thousands of local families. Most clients begin receiving care within 48 hours, and many remain with us for 2.5 years or longer—a reflection of the trust and connection we build.
Here’s why so many families choose us:
Skilled & Trusted Caregivers
We handpick every Care Pro for their skills, compassion, and professionalism—each one thoroughly vetted, trained, and ready to deliver exceptional care.
Flexible & Consistent Care
Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.
Matches Made to Last
Because strong relationships lead to better care, we take time to find a Care Pro who’s the right fit—not just for the job, but for the person.
Proven Expertise
Behind every Care Pro is a team of experienced home care advisors, gerontologists, and specialists working to ensure you receive care that’s thoughtful, informed, and personal.
Customized Care Plans
Care isn’t one-size-fits-all. We partner with you to create a personalized care plan that grows and adapts as your needs change.
Unmatched Experience
Founded in 1994, Home Instead has helped older adults around the world age safely and with dignity at home, using a time-tested approach built on connection and compassion.
Connected Care
With our user-friendly care platform, you can get real-time updates, track care tasks, and manage care from anywhere—making home care less stressful and more connected.
Read our local Google reviews
Pattie C.
"We have been clients of Home Instead for 2 plus years and are so grateful for the help and assistance that we have received. This past July we got a phone call that my mother in law was not doing well and we were at the beach at the time. We immediately packed up to come home and were so fortunate that Brenda was able to reach out and get some additional help for my in-laws till we returned the same day. We were using the service 3 days a week but since July they were able to provide us with additional support 5 days a week. I cannot say enough about how fortunate we are to have Brenda and Wendy helping us They are both wonderful women who go above and beyond. They are like family to us. Thank you for employeeing such great staff."
Harry K.
"Home Instead has warm, gracious, kind and very helpful people. My dad has needed a lot of TLC and Home Instead caregivers have gone the extra mile to help him. Home Instead has made excellent suggestions for extra things that I can do for my dad, and they have proactively offered services and ideas that I had not thought of that have improved my dad's daily life. Home Instead caregivers are reliable and caring, and when you need a favor or extra support, they are there for you. I am very blessed to have their help for my dad and for me."
Caroline H.
"I immediately felt like this company truly cares for their patients after meeting Judy the representative that came out and met with my father and family. She went far beyond my expectations with her professionalism and compassion! What a gem! Thank You Home Instead Senior Care for the love and support you have shown my family in their time of need!"
Cher K.
"I started my search for home care for my 88 year old mother back in June. It was so overwhelming and very confusing. I found Home Instead Senior Care through a friend of mine whose parents live in Florida, and they loved their experience with Home Instead. Dreading to have to explain my situation for the 100th time, I picked up the phone and called. That is when my life and the start of my mother's changed. Stephen Lair answered the phone and saved the day. Stephen, the owner of Home Instead was so knowledgeable, reassuring and down right caring helped me through this overwhelming journey. Fast forward 4 months and my life is stress free when it comes to my mother and my mother is enjoying her caregivers that she says ""They bring me a ray of sunshine every day"". Need I say more! Thank you to Stephen and his incredible team of caring and compassionate caregivers, you have truly changed our lives. Cher""
The care you need for the life you want.
From making a meal to helping a loved one with memory loss, our services and our approach to home care in Chapel Hill help older adults in the area age comfortably and confidently at home.
Personal Care
From a bit of help to a lot of support, our Care Pros deliver personalized, non-medical senior care that helps older adults stay safe and enjoy a better quality of life at home.
Memory Care
When someone you love is living with memory loss, cognitive changes, or dementia, our Care Pros offer compassionate, trusted memory support in the familiarity of your loved one’s own home.
Arthritis Care
Stiff joints shouldn’t steal daily joys. Our Care Pros offer gentle support with movement and everyday tasks, so older adults can stay comfortable, independent, and active on their terms.
Diabetes Care
Managing diabetes takes daily care. Our Care Pros support healthy routines, like meals, activity, and monitoring, so older adults can feel their best and live safely at home.
View our complete care offering
From care for Parkinson’s, arthritis, and diabetes to hospital-to-home support, enhanced care, chronic condition support, and care for veterans.
Trusted help for those everyday needs.
We know it’s the little things that often make life easier. That’s why our approach to senior care includes help with daily tasks and routines, like cooking meals, shopping, and even folding laundry.
Light Housekeeping & Meal Prep
We help with household tasks like laundry, vacuuming, and meal preparation to ensure a clean, safe, and nurturing environment.
Transportation & Errands
We offer safe rides to just about anywhere around town. Have an appointment at UNC Medical Center, or need groceries from Weaver Street Market? We help seniors stay active and connected.
Helpful FAQs
If you’ve been asking yourself whether it’s time for extra help at home, you’re not alone. Families across Chapel Hill, Carrboro, and Hillsborough face this same question every day. Sometimes the signs are gradual—like more forgetfulness or skipped meals. Other times, things shift quickly after a hospital stay or fall.
At Home Instead Chapel Hill, we’ve helped hundreds of local families recognize those early signs and take action that helps their loved ones stay safe, engaged, and independent at home.
Here are a few common indicators that in-home care might be the right next step:
- Missed medications or difficulty managing routines
- Trouble with dressing, hygiene, or getting around
- Signs of memory loss or confusion
- Isolation or withdrawal from social activities
- Increasing need for support from family or friends
- Caregiver burnout or overwhelm
Choosing care doesn’t mean taking away independence—it means preserving it, with just the right support. Whether your loved one lives in Fearrington Village or near UNC, we’ll meet them where they are—literally and emotionally.
Not sure how to start the conversation? Download our What’s Next Toolkit for helpful guides and checklists. Or talk to us directly. A free care consultation can help you explore your options with no pressure.
Trying to do it all yourself can be exhausting—even if you love the person you're caring for deeply. At Home Instead Chapel Hill, we’ve supported hundreds of family caregivers who came to us feeling stressed, unsure, and worried they were falling short.
The truth? Asking for help doesn’t mean you’re giving up—it means you’re getting support to stay strong, protect your relationship, and avoid burnout.
Here’s when in-home care can make a difference:
- You’re balancing caregiving with work, family, and personal health
- Your loved one’s needs are growing
- You're overwhelmed by daily responsibilities like meals, hygiene, or transportation
- You want companionship and professional care for them—even when you can’t be there
Our Care Pros provide flexible, one-on-one support in homes across Chapel Hill, Carrboro, Pittsboro, and nearby communities. Whether it's memory support, help getting to UNC Health appointments, or just a friendly conversation over lunch, we’re here to help your loved one stay connected and well cared for.
You don’t have to wait for a crisis to bring in care. Many families start with just a few hours a week and adjust as needed. Download our “What’s Next” Toolkit for help navigating the conversation. Or schedule a consultation to learn more.
It depends on your loved one’s needs—but for many families in Chapel Hill and beyond, in-home care offers the most personalized, flexible, and comforting option.
Most older adults we serve want to stay in the home they love—whether that’s a cozy house in Carrboro or a retirement community in Pittsboro. In-home care makes that possible by providing the right level of support without the disruption of a move.
Home care vs. assisted living
Assisted living might work for those who prefer a community setting, but in-home care allows your loved one to:
- Stay in familiar surroundings
- Receive one-on-one attention from a consistent Care Pro
- Keep their own routines, pets, and preferences
- Avoid adjusting to a new environment or staff
Home care vs. hiring privately
Hiring an independent caregiver may seem less expensive—but it comes with risks. You're responsible for taxes, liability, background checks, and finding backup if they can’t show up.
With Home Instead Chapel Hill, you get:
- Fully vetted, trained, and insured Care Pros
- 24/7 local support and backup coverage
- A Care Manager who oversees quality and communication
- Peace of mind knowing we handle the logistics
Not sure what’s best for your family? Let’s talk through it.
In-home care gives your loved one the help they need to stay safe, independent, and connected to life—right in their own home. It’s flexible, personalized, and built entirely around your family’s goals.
Here’s what to expect with Home Instead Chapel Hill:
- Start with a conversation. We’ll meet you for a free consultation to understand your situation. What routines matter? What health conditions or memory issues are at play? We listen first—then help build a plan.
- Create a personalized care plan. Based on your needs, we’ll recommend a schedule and care services—from personal hygiene and meal prep to medication reminders, companionship, or specialized dementia support.
- Choose your Care Pro. We’ll match your loved one with a skilled, compassionate Care Pro who fits their needs and personality. Many of our Care Pros are long-term team members, bilingual, and specially trained in chronic condition and Alzheimer’s care.
- Start care—fast. We can often begin care within 48 hours. And if anything changes, your Care Manager is just a call away.
- Stay connected. Our team checks in regularly to ensure your care plan is working. And with 24/7 phone support, you’re never on your own.
Want to see how it would work for your family?
At Home Instead, we call our caregivers Care Pros—because they bring more than just help. They bring compassion, consistency, and deep respect for the older adults they support.
Here’s what makes our Chapel Hill Care Pros special:
- Extensively trained and carefully vetted Each Care Pro completes background checks, drug screening, and ongoing training—including Alzheimer’s and chronic condition support.
- Matched for compatibility We take the time to understand your loved one’s routines, hobbies, and personality—and then match them with a Care Pro who fits.
- Employees, not freelancers We manage all employment logistics, including insurance, taxes, and scheduling—so you don’t have to.
- Supported by a local team Your Care Pro isn’t working alone. They’re backed by a full-time staff who coordinates care and checks in regularly to ensure quality.
Many of our Care Pros have been with us for years—and families often tell us they feel more like family than staff.
Ready to meet our Care Pros? Get to know our Chapel Hill team
Home Instead Chapel Hill is proud to be one of the most trusted names in home care throughout Orange, Chatham, and Durham counties.
Since 1997, we’ve delivered more than 850,000 hours of care to older adults across the region. Whether we’re helping someone return home from UNC Health, supporting a spouse during memory decline, or just offering companionship during the day—we’ve earned a reputation for care that’s truly personal.
Why local families choose us:
- Customized care plans based on your goals and lifestyle
- Rapid start—care can often begin within 48 hours
- Experienced Care Pros matched for skills and personality
- Local expertise + the national strength of the Home Instead network
- No long-term contracts—just care that adapts to your needs
We partner closely with local hospitals, primary care providers, and senior organizations—so you can feel confident that you’re getting professional care with a personal touch.
Let’s talk about what would work for your family.
The cost of in-home care depends on how much support you need and how often. Most families in Chapel Hill choose hourly care because it’s flexible and easy to adjust as needs change.
We’ll work with you to build a care plan that fits your loved one’s preferences, schedule, and budget. Whether you need a few hours of respite a week or round-the-clock support, there’s no long-term contract—and no pressure.
How to pay for care:
- Private pay (the most flexible option)
- Long-term care insurance (we’ll help you verify coverage)
- VA Aid & Attendance benefits (we regularly support veterans and spouses)
- Family or shared contributions
Planning for care costs can feel overwhelming, but you don’t have to figure it out alone. We’ll help you explore all your options and connect with trusted partners, if needed.
Let’s create a care plan that fits your needs—and your budget.

Serving Chapel Hill and the surrounding area.
Since 1997, Home Instead has been part of the community, providing quick access to top-rated home care in Chapel Hill.
Proudly caring for communities near you: 
Orange County, Durham County, Chatham County, Alamance County, Chapel Hill, Cedar Grove, Efland, Hillsborough, Mebane, Carrboro, Chapel Hill neighborhoods, NC
…to name a few.
Get started with the most trusted home care in Chapel Hill.
Searching for reliable, compassionate home care or home care near Chapel Hill? We’re here to listen and help you through every step of the decision-making process.
Call Home Instead Chapel Hill at (919) 933-3300 or request a free consultation to begin creating a personalized care plan.


Get to Know a Care Pro
Nerissia M, Home Instead Chapel Hill
Nerissia began her career as a nursing assistant, and later received a degree in education. In addition to caregiving, she supports Durham Public Schools as a teacher. Nerissia is CPR and First Aid certified.
“I’ve always wanted to be a nurse and love people. After losing both my parents, caregiving gave me purpose again. I enjoy being with older adults and learning from them. The appreciation they show—just a thank you—means the world to me. My favorite part is companionship: we talk, share stories, and connect. I’ve learned never to underestimate someone’s potential.”