Why choose us for home care in Chapel Hill?

We believe aging should feel empowering, not limiting. That’s why we provide personalized care with a human touch, helping older adults live safely and with purpose at home.

Meet Our Team

Behind every phone call, visit, and update is your local team who genuinely cares.

We're here to help with whatever you need, whenever you need it.

Stephen Lair

Franchise Owner

Stephen Lair is the franchise owner of Home Instead in Chapel Hill. He was selected as a member of the E.A. Morris Fellowship for Emerging Leaders in 2009 and has been twice chosen as one of WCHL's Hometown Hero Village Pride Award recipients. As an Eagle Scout, Stephen has always had a passion for the outdoors and is heavily involved as a leader with the local Boy Scouts of America. Stephen has served as host for a variety of local events such as the Alzheimer's Walk, the National Parkinsons Foundation's Moving Day and Wreaths Across America. Stephen is also a highly sought after speaker, singer, emcee and auctioneer. As a local expert on aging, Stephen has made appearances on Time Warner Cable News, WCHL, UNCTV, WNCN, WCHL and iHeartradio. Stephen and his wife, Cher, have seven remarkable sons and one incredible daughter: Jackson, Campbell, Sawyer, Houston, Shepherd, Knox, Fisher and Ruby.

Susan Kelly

Business Development Advisor

Susan comes to Home Instead with healthcare training and over 30 years of sales experience. She is proud to serve the senior community of Orange /Chatham Counties and is dedicated to helping seniors and their families finding quality care that can be provided in whatever place they call home.

JJ Salsbury

Client Manager

JJ is one of the prime points of contact for clients and their families. She directs a team of individuals who are dedicated to E xceeding the E xpectations of E veryone We E ncounter. We call it simply- Our 4E's. "I pride myself on taking a human approach to my work, with a focus on empathy and genuine connection. I look forward to bringing a bright light to our regular interactions.

Jackie Johnson

Care Manager

As a native to North Carolina, serving Tarheel seniors is in Jackie's DNA. She has worked in a variety of capacities within the Home Instead family and is now tasked to provide a critical level of support for our clients, their families, and our fantastic care professionals. In addition to making sure our newer care professionals get started off on the right foot, Jackie coordinates our Quality Assurance (QA) program and is always looking to improve the way we serve seniors and their families.

Kathy LaFone

Client Concierge

Kathy is an institution at Home Instead and a gift to every family we are privileged to serve. Whether introducing a fantastic care professional or filling in with a client when needed, Kathy brings a wealth of caregiving expertise to the table and we are grateful for her.

Ella Trout- Client Concierge

Ella is excited to be serving as one of Home Instead's amazing client concierges in Chapel Hill. She is well-known already among our clients for her warm personality and the peace of mind she brings to each client we serve.

Christy Rockefeller

Regional General Manager

Christy oversees an entire team of individuals who work largely behind the scenes to make the care we provide look effortless. It has been said that it takes a village. Christy is the mayor of that village. "I love being part of an organization that is able to focus on both maintaining the independence of seniors and building a great place for care professionals to work. Both of those missions are so important to me."

Home Instead: Owner Spotlight

STEPHEN LAIR

Home Instead Chapel Hill

Years ago, as Stephen Lair was rushing out the door for work, his young son grabbed onto his leg and asked a simple question: “Daddy, what are you going to do today?”

Stephen’s answer came without much thought: “I’m going to go help people.”

But on the drive to work, those words stuck with him. They captured something bigger about what his work at Home Instead had become.

Nearly 20 years later, helping people is still what drives Stephen. Sometimes that means supporting a family. Sometimes it means believing in a Care Pro or helping a key player grow. And now, it means watching his son Campbell work in the business and develop his own love for the mission.

Watch Stephen share why Home Instead became bigger than he ever imagined.

Get to Know a Care Pro

Nerissia M, Home Instead Chapel Hill

Nerissia began her career as a nursing assistant, and later received a degree in education. In addition to caregiving, she supports Durham Public Schools as a teacher. Nerissia is CPR and First Aid certified.

“I’ve always wanted to be a nurse and love people. After losing both my parents, caregiving gave me purpose again. I enjoy being with older adults and learning from them. The appreciation they show—just a thank you—means the world to me. My favorite part is companionship: we talk, share stories, and connect. I’ve learned never to underestimate someone’s potential.”