Do you like Puzzles and have great problem solving skills? Want to work for the best home care agency in the Hill Country? Home Instead® in Marble Falls, TX is looking for someone who can help match the best Home Instead Care Professional to serve our clients. The Service Coordinator will assist with the scheduling of Care Professionals to serve families in the Marble Falls Area.
Home Instead Benefits include:
- Competitive Wages (Starting Wage $36,000 per year - $40,000 per year based on experience)
- Paid Time Off
- Health Insurance
Job Description
The Service Coordinator is expected to perform a variety of duties for the recruitment of Care Professionals. The Service Coordinator is expected to identify and schedule the most appropriate Care Pros to serve each of our clients, matching skills, personality and availability in order to provide the highest quality service to clients. Service coordinator will assist with on-call rotation, ensure our clients and care professionals have the support they need around the clock.
Education/Experience Requirements:
- High school graduation or the equivalent
- One year of related business experience or an equivalent combination of education and work experience may be considered
- Must possess a valid driver’s license
Supervisory Responsibilities:
- This position will be responsible for overseeing all of the functions performed by the Care Pro staff
Knowledge, Skills and Abilities:
- Must have an understanding of and uphold the policies and procedures established by Manus Servientes of Texas Corporation, (d.b.a. an independently owned and operated Home Instead franchise)
- Must demonstrate excellent oral and written communication skills and the ability to listen effectively
- Must have the ability to work independently, maintain confidentiality of information and meet deadlines
- Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
- Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
- Must demonstrate knowledge of the senior care industry
- Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
- Must have the ability to establish good working relationships with the franchise owner, office colleagues, Care Pros and the community
- Must present a professional appearance and demeanor
- Must have the ability to operate office equipment
- Must be patient and congenial on the telephone
- Must have computer skills and be proficient in Excel and Word
- Must have the availability to work evenings or weekends as required
- Must have the ability to perform duties in a professional office setting
- Must have the ability to work as a part of a team
- Must demonstrate excellent organizational skills