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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Franklin, TN.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Home Care Team
Erica Williams, General Manager

Erica Williams | General Manager

Breuna Lenon Recruitment Engagement Manager

Breuna Lenon | Recruitment & Engagement Manager

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Destiny Jones | Client Care Coordinator

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Melissa Conrad | Home Care Consultant

Jalisa Shipp George First Impression Specialist

Jalisa Shipp-George | First Impression Specialist

Rachel Yokers, Chaplain

Rachel Yokers | Chaplain

Photo of Shelly Wiederholt Corporate Staff Supervisor

Shelly Wiederholt | Group Operations Manager

Samantha Keller On Call Manager

Samantha Keller | On-Call Manager

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Ashli Hayford | On-Call Team Lead

Bridget Gammons 1

Bridget Gammons | On-Call Supervisor

Shelley Leffew 1

Shelley Leffew | On-Call Supervisor

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Teresa Morris | On-Call Supervisor

Jackie Betzner After Hours Scheduler

Jackie Betzner | After-Hours Scheduler

Crystal Rhodes After Hours Scheduler

Crystal Rhodes | After-Hours Scheduler

Photo of Tami Paque Corporate Recruitment & Engagement Manager

Tami Paque | Corporate Recruitment & Engagement Manager

 Photo of Heather King, Human Resources Generalist

Heather King | Human Resources Generalist

Lindsey Garrett, Human Resources Generalist

Lindsey Garrett | Senior Human Resources Business Partner


Robin Kepper, Human Resources Associate

Robin Kepper | Human Resources Associate

Photo of Nicole Phalin Corporate Trainer

Nicole Phalin | Corporate Trainer

Robert Whitlow, Training Assistant

Robert Whitlow | Training Assistant

Donna Smith, Controller

Donna Smith | Controller

Jennifer Callison

Jennifer Callison | Regional Accounting Specialist

Mary Chambers

Mary Chambers | Regional Billing & Payroll Specialist

Jamie Patterson Corporate Operations Assistant

Jamie Paterson | Data Analyst

Photo of Cory Grassell Digital Marketing Manager

Cory Grassell | Marketing Manager

Mike Moyer Regional Vice President

Mike Moyer | Regional Vice President

Photo of James Nooyen, Vice President, Finance

James Nooyen | Vice President, Finance

Photo of Don Herrmann, Vice President of Human Resources

Don Herrmann | Vice President, Human Resources

Tim Temby Consultant Chief Operations Officer

Tim Temby | Consultant, Chief Operations Officer

Pete Hietpas Consultant Chief Strategy Officer Mergers Acquisitions

Pete Hietpas | Consultant, Chief Strategy Officer/Mergers & Acquisitions

Joe Toonen Consultant Chief Financial Officer

Joe Toonen | Consultant, Chief Financial Officer

Steve Nooyen Owner and President

Steve Nooyen | Founder & President

Not Pictured

  • Mary Polson, Billing/Payroll Specialist

Our Team

Your Home Instead team in Franklin, TN possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Click the button below to apply for in-home caregiving jobs in Franklin, TN.

Home Care Jobs
Home Instead Caregiver wearing mask reading newspaper with senior man at home


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