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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team


Kim & Carey Clouser, Franchise Owners

Kim is a native of Howard County, growing up in Greentown and living in Kokomo since 1983. She is a graduate of Indiana University and attended graduate school at IUPUI. Her experience with issues related to senior citizens comes from her 7 years spent as Director of Leasing at North Woods Commons Assisted Living and Garden Home community.​​ She started this locally owned and operated Home Instead Senior Care franchise office in January 2009.

Team Member Emily

Emily Hemersbach, Recruitment & Engagement Coordinator

Emily is heavily involved in the daily operations of our office. She also recruits, hires, supervises, and provides ongoing engagement to our CAREGivers.

Emily was born and raised in Kokomo. She pursued a career with Home Instead because she loves the opportunity to impact lives positively every day. She is passionate about finding kind, compassionate, and empathetic people who have the heart and talent needed to be a CAREGiver for our seniors.

She enjoys being outdoors, spending time with her family, and helping with community outreach efforts.

Emily joined our Home Instead team in August of 2016.

If you have the heart of a CAREGiver and are interested in pursuing a career with Home Instead give us a call and talk to Emily. She would love to learn more about you!

Team Member Heather

Heather Thieke, Home Care Consultant

Heather joined our Home Instead team in October of 2019, she answers questions and provides support to potential and current clients.

While in college Heather worked with Home Instead and was actually one of the first CAREGivers for the Kokomo Office in 2009. Since then she graduated with a degree in Human Rescources from the IU Kelley School of Business. Heather brings seven years of experience in senior care to assist the Kokomo office team as their Home Care Consultant. She is passionate about the elderly and takes pride in helping families seek care for their loved ones.

Heather enjoys being outdoors and spending time with her husband and her children.

Team Member Karissa

Karissa Burns, Client Care Coordinator

Karissa was born and raised in Kokomo, IN and is a KHS graduate. She continued her graduate studies at Vinceness University.

She started helping people in emergency medicine as an EMT before joining Home Instead as a CAREGiver in October 2020. Karissa recently transitioned to becoming our Client Care Coordinator where she will assist clients and their families. In addition to that, she is one of our On-Call supervisors who assists clients and CAREGivers after hours. She is genuinely passionate about helping others.

When Karissa is not in the office, she loves spending quality time with her family at the lake. She has been married for 12yrs. together they have four beautiful children.

Our Team

Your Home Instead team in Kokomo, IN possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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