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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Jamie Lavin, Owner

Hello! My name is Jamie and I am the proud co-owner of the Home Instead Senior Care that serves Central Suffolk County. I am married to my wonderful wife Maria and we have two amazing girls.

I have what some think is an unusual path to Home Instead ownership. I grew up on Long Island and worked at the “family business” (a 55 and older community in Suffolk County) for most of my youth and for a couple of years after I graduated from Marist College in 1995. Thereafter, I received a law degree from Hofstra University School of Law in 2000 and a Master of Laws in Taxation from New York University in 2001. I worked in Manhattan as an attorney at two major law firms for years when I started to feel like my work life was missing something. While I love the law, I struggled with a lack of personal interaction with my clients and with a feeling that there must be something more. That’s when two things happened that led me to Home Instead. First, my wife’s grandmother’s health declined and we started researching home care options. I saw firsthand how having a senior loved one that needs help can create stress, angst and affect all aspects of a person’s life. Second, my brother and his wife opened a Home Instead in New Jersey and I got a chance to see Home Instead from an owner’s perspective. From those two experiences (and my experiences of working with seniors when I was younger), it quickly became clear to me that Home Instead was not only a wonderful resource in the community, but would provide the personal experiences that I craved. With the encouragement of Maria, I made the career change and I opened my Home Instead office in April of 2008. It was one of the best decisions that I ever made.

I truly love what I do as a Home Instead owner. I love meeting families and helping them find a solution to their needs, whether it’s Home Instead or another resource in the community. I love finding meaningful work for great CAREGivers. I love visiting clients on a Quality Assurance visits and hearing how the client-CAREGiver bonds have grown. I have learned that I love making a difference in people’s lives and with Home Instead I get to do that on a daily basis.

Maria Lavin, Owner

I have been a Home Instead owner since my husband and I opened our Hauppauge office in 2008. Our office is a licensed home care agency and my role as Administrator is to ensure compliance with all New York State Department of Health regulations and guidelines. Jamie and I have always strived to provide the best home care in Suffolk County and to be a resource in the community for seniors and their loved ones. I know from personal experience how overwhelming it can be when researching home care options. Providing care for seniors truly is personal for us. We love what we do and find it rewarding to bring together great CAREGIvers and clients.

Pattie Condlin, Client Care Manager

Pattie joined our company in 2008 and has handled many different roles since. Currently, Pattie works closely with potential clients and their families to ensure a successful start to the caregiver-client relationship. Pattie also works closely with clients and their families to ensure the ongoing relationship with Home Instead and our CAREGivers is surpassing expectations. Pattie's devotion is to client and CAREGiver satisfaction and managing client services, schedules and overall needs.

Anna Bozzo RN, Director of Patient Services

Anna joined Home Instead Senior Care in October of 2016 as our Director of Patient Services. Anna is a New York State licensed Registered Nurse and is responsible for managing all clients who require hands-on personal care. That responsibility includes conducting a nurse's assessment at the beginning of each case to develop an individualized care plan, work with a client's health care professionals and monitor client needs to determine if the care plan should be adjusted. In addition, Anna handles all CAREGiver new hire and ongoing training and supervises our home health aides and personal care aides on all personal care cases. In addition to her many years of experience as a home care RN providing quality care for seniors, Anna was a staff nurse and nurse manager at St. Francis Hospital.

Judy Serino, Community Service Representative

As a Community Service Representative for the Home Instead Hauppauge office, I meet with professionals in the community to build relationships with those that come into contact with seniors and caregivers in need of assistance at home. Although my background is in Marketing and Sales, my involvement in the senior community began a few years ago when I became a full-time caregiver for my father, who suffered from Alzheimer's. During that time, I hired companions from Home Instead's Hauppauge office for my father and was grateful for the quality of care he received from them. This experience inspired me to devote my career to helping seniors and their caregivers achieve a better quality of life, which eventually led me to this well-suited role at the same Home Instead that cared for my father. So, when I tell people how wonderful and experienced our caregivers are, especially in Dementia and Alzheimer's, I am speaking from my own personal experience.

I am also the proud mother of two teenage boys, while the rest of my "spare" time is dedicated to various activities. I am a volunteer at the Alzheimer's Association, running a local support group and educational seminars for the community, and I work Per Diem at a nursing home as a Recreation Therapy Assistant. I enjoy it because I help to brighten the day of the residents, including those with some form of dementia. And as a Certified Integrative and Nutrition Coach, I help those seeking natural prevention and treatment for chronic illness and weight loss. I am happy in knowing that I chose a career and life path that allows me to fufill my desire to help others in any way I can.

Karen Scarlatos, CAREGiver Engagement Coordinator

Karen joined our office team in January 2019 but she has worked with us as a CAREGiver for the last 4 years. During that time she worked with multiple clients and has learned a great deal about working with seniors who have dementia. In her new role, Karen will be working with all CAREGivers coaching them through different situations and sharing her experiences.

Our Team

Your Home Instead team in Hauppauge, NY possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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Testimonial

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