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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

Our Team

Your Home Instead team in Sherman, TX possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

About Us

Meet Our Team


Tim and Buffy Dungan, Franchise Owners

Improving senior's independence, quality of life, and length of life is why Buffy and I joined the Home Instead Senior Care family. We are both Occupational Therapists and understand the GREAT desire seniors have to stay independent and to remain in their familiar surroundings. As therapists, we are familiar with using therapy and assistive devices to help individuals stay independent and continue to perform their activities of daily living. Seniors that are able to function independently have a much greater sense of purpose and satisfaction with their lives.

In their spare time, Tim and Buffy enjoy spending time with their two daughters, Lena and Kinsey, participating in church activities, pursuing an active lifestyle, and going traveling. They also enjoy leading the local Be A Santa To A Senior program, spreading holiday cheer to seniors who need it the most. They are both active members of the Home Care Association of America. Tim and Buffy also provide support to organizations such as Meals on Wheels, True Options Pregnancy Care Center, Compassion International, MasterKey Ministries, House of Eli, Grayson County Advocacy Center, Grayson County Crisis Center, and Way FM Christian Radio.


Edna Faaiu, Operations Manager

Edna relocated to the Texoma Area with her family from San Antonio TX. She comes with 19 years of management experience in the Food Industry, Hospitality, and the Trucking Industry. Edna stays busy with work but manages to balance work and make time for her two daughters, Lena and Kai’ana. In her free time, she enjoys making creations in the kitchen, crafts of all kinds, photography and is very competitive in games.

Crystal Fine, Retention Coordinator

Crystal was born and raised in Sherman, Tx and is a longtime Bearcat fan!

She previously worked with Home Instead Senior Care from 2013-2018 in a role that focused on hiring, training and the retention of our CAREGivers. Crystal joined our team again in June, 2020 and currently serves our team in the role of Retention Coordinator. 

Crystal enjoys spending time with her two sons, who are in their final years of high school. She enjoys watching her sons participate in a number of sporting events. Crystal also enjoys being active outdoors and going to the lake or beach, camping, hiking and playing tennis. Crystal has a special love for her four-legged friend Skye Blue.

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Whitney Klug, Care Coordinator

Whitney joined our Home Instead Senior Care family in October of 2018 and is currently serving as our Care Coordinator. She conducts our new Client Care consultations, introduces our clients to caregivers, and makes frequent quality assurance visits. 

Whitney grew up in Irving, Texas and attended college at Southeastern State University in Durant, OK. Whitney loves spending time with her family; husband, Kurt and her two little girls, Brynlee and Kensley, and young boy, Kyler. She is very involved in their kids' sports and coaches her daughter's soccer team. She loves anything outdoors, hunting, working out, and her Church family.

Whitney is very thankful she has the opportunity to work with seniors, and truly loves making a difference in each of their lives, every day.


Lena Dungan, Bookkeeper

Lena joined our team in August of 2020 as an Administrative Assistant. She assists with bookkeeping, invoicing, payroll, accounts payable, and many other tasks that helps keep our office running smoothly.


Brandi Scharpf, Service Coordinator

Brandi joined our team in March of 2021 and currently serves as our Service Coordinator. Brandi is responsible for overseeing the scheduling of clients and CAREGivers to ensure quality assurance. 

Brandi comes from Galena, Illinois, where she was born and raised. Brandi has worked in various aspects of the caregiving field since 2013. Working with others and making others happy is what she enjoys most. She is grateful to be on team Home Instead doing what she loves. Brandi and her family decided to make the journey down to Texas after her father relocated to Pottsboro, Texas. Spending time with family, camping and going to her kids sporting events are activities she enjoys in her spare time. 

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Cierra Boring, Recruitment Coordinator

Cierra joined our team in December 2021 as our Recruitment Coordinator. Her primary role at Home Instead is focused on expanding our team by hiring and training CAREGivers. She has a heart for seniors and is grateful to be serving them in this way.

Cierra, her husband, and their four children enjoy spending time together at home and being outdoors. 


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