Rock County, Jefferson County and Walworth (Change Location)
Latest Reviews & Testimonials
It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.
Read what other families in Janesville, WI have to say about Home Instead!
Home Instead was a pleasure to work with! Mindy, her staff and the Caregivers are very caring, helpful and compassionate in the care they provide for their clients and family. It is a privilege to know them and this organization! My brother and I, along with our parents are extremely grateful for the care and help that was provided during this time of need!
Mindy and her staff are very friendly and helpful. She has a lot of useful resources to help plan for the cost of care, and truly wants to help people get the care they need. The caregivers are kind and care about their clients. I highly recommend Home Instead to my clients, associates, friends and family!
We have had Home Instead for several years and are very pleased with the quality of the staff that come and help us in our home. The office people are friendly and knowledgeable.
The staff and management was very friendly and helpful. They treated my grandma like family.
Staff always arrive on time. They do light house keeping while there. They are there in case my husband falls while I am away. They have all been friendly.
Home Instead was an excellent resource for us. They were punctual, helpful and caring. Even with my constantly changing hours at work. Home Instead was still able to provide care givers for us for the times and days we needed. We have a unique situation where great grandma lives with our young family. The Home Instead care givers were wonderful with Grandma and also with interacting with our two kids and day to day changing schedules. I felt comfortable leaving for work knowing an adult was in the house to care for grandma. They had great communication and I felt she had consistent care regardless of which person we had. Home Instead was just what we needed and really helped us transition into having grandma in our home and still allowing me to work full time.
Home Instead caregivers have provided excellent care for my mom--always prompt, courteous and competent and willing to help however needed with personal care, house duties, grocery shopping, errands, etc. This agency has made it possible for my mom to remain as independent as can be in her home environment.
In general, caretakers are very good. My pet peeve is when they come early. I'm always ready on time, but not early. My favorite is Janet, who knows her way around.
Great service and extremely pleased with my caregiver provided. She comes here Tuesday and Wednesday mornings for 3 hours each day, 7:30 A.M. to 10:30 A.M. Does serious duties for me including cooking and meals for future use. Also happy with the manager.
When I had a concern with the second caregiver we were sent, they listened and agreed that she needed additional training. When I requested that she not return here, they agreed. The other caregiver we had two times, and she did things I suggested, and even did proactive other things. As we saw our doctor today, I told him that we used Home Instead and recommended good highly.
Mindy O., franchise owner, is a remarkable woman who is very intuitive when it comes to what her clients needs are. Her staff is well trained, are polite and well organized to ensure clients receive proper attention to their needs. Home Instead employee's are educated in safety, care needs, the various Dementia's and Alzheimer's, supporting clients and their family members in a wide variety of ways. True attention to detail with customer service in mind!
Great group of caregivers and a great team of people!
Treats their clients and caregivers with exceptional care.
I was very happy with the care and services we received from Home Instead. My Mom's situation was difficult and they stuck by her when I'm not sure all companies would have.
We've been quite pleased with Home Instead care givers. They are caring, punctual, eager-to-please, and hard working. The owner takes pride in the care they provide and is happy to accommodate our specific needs. I can't say enough about the peace of mind their service provides.
Stacy is a caregiver for my mother who has Alzheimer. From the first day Stacy has been a great caregiver. She is a worker. She can see what needs to be done and does it! Stacy is also very polite and caring. She also is very patient with my mom who has cooked and cleaned for 65 years. When Stacy cooks she gets my mom to work along side her. Stacy also has a great personality and lovely smile! It is a comfort to me to see my mom and dad receiving such good care!
From day one, I have been very pleased with the quality of my caregivers. Each caregiver seems to match my personality so that each day is such an enjoyable experience. Your services, along with my wonderful family and friends, have allowed me to continue staying in my home.
I'm very happy with the care provided for our parents. Everyone has their strengths and they all balanced out.
We were really pleased with Home Instead Senior Care. They are knowledgeable with what they are doing, and they seem to work real close with us with what we wanted and needed. We were really satisfied with them.
Home Instead Senior Care did a good job of matching a caregiver to my mother's needs, and they've been flexible as far as when I needed extra hours. I just give them a call and tell them what I need. We've been using them for eight weeks now. Most of them are really good. We had one that wasn't very good, but they were quick to place her somewhere else.
I was very pleased with the care. Tina, Tammy, and Cathie were great. Indeed, Emily of Home Instead was excellent in organizing everybody.
They provide excellent care from office staff to home care providers. I would highly recommend this agency for home care.
I'm using Home Instead Senior Care in Janesville, Wisconsin. I've used them for over five years now. They've always been really good about working with me if I'm unhappy with something or want to see a situation changed. I've got three caregivers now who come to take care of my mom on a rotating basis and all three are excellent. They're very good, very caring, very nice and they kind of adopted my mom. They do light housekeeping, run errands, pick groceries for mom and make sure her meds are up to date. I would recommend them to anyone. We lost my dad and part of the reason that my dad was able to stay in the home was he had hospice but most of the care was given by Home Instead so we ended up almost with 24 hour care like the last month that he was alive but it allowed him to stay at home so that was a big plus.
You provide me with service once a week. The caregiver is reliable and and on time.
Before my father passed away, we hired Home Instead for him. I chose this provider because I'm personally familiar with them and because they were readily available. They were excellent. My feedback on their services is very positive. They have multiple caregivers and they were very good. They're very empathic and helpful. They were willing to do anything that my parents needed at that time. They have an open attitude that I like best about them. My parents used them for three and a half months. The only thing they could improve on is the consistency of the caregivers that they are sending.
Annie the care taker has done an excellent job. She is very caring and became a friend. She comes for 3 hours, one day a week.
I wish there were more cross-training with current caregivers. At times a new caregiver comes in that has never been there before. They should also be adept at understanding insulin pens as they are paid for specialized care. Two of our caregivers are excellent!
The Benefits of Home Care
