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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

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Mindy Ochs, Franchise Owner

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Mindy joined Home Instead after experiencing first-hand the challenges of dealing with long term illness and needing in home care. She understands how even a small amount of help can be a tremendous gift to a family. During a 10-year battle with Lyme Disease, Mindy and her family brought help into the home to assist with housekeeping and other duties. Bringing a stranger into the home to help out was very difficult but had a tremendous impact by lightening the burden on family members and helping Mindy heal. Mindy's goal is to use her experiences to help others get through similar situations and help them find the care and support that they need.

Mindy's strong background in quality assurance and employee training, as well as a strong drive for excellence supports her goals of providing high quality and effective care for our Clients.

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Kim, Office Coordinator

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Kim has been working for Home Instead Senior Care since 2007. She ensures that the day runs smoothly by performing a variety of tasks; billing and CAREGiver payroll, assisting with the coordination of Client Care, maintaining all Client and CAREGiver files, creating training materials, and ensuring franchise standards are met. Her attention to detail ensures that we are the most professional in home care company in the area. Kim was inspired to help others when caring for her grandmother for over 10 years through the end of her life.

When not in the office, Kim can be found spending time with her family and chasing her granddaughter, JJ.

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Mandy, Client Care Coordinator

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Mandy provides free Care Consultations with prospective clients and their families to share how we may be of assistance in their homes. She develops and maintains detailed care assessments for each of our clients to ensure the highest quality of care is provided. Her diverse background in the care field with facility management, as a CAREGiver and in numerous community groups gives her a unique perspective of the different stakeholders and their needs. She utilizes this perspective to find solutions that benefit all parties and promote best outcomes.

In Mandy's free time, she can be found spending time with family and crafting. She relaxes by reading and thinking of new projects to create.

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Amy, CAREGiver Development Coordinator

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Amy is our CAREGiver Development Coordinator and is passionate about recruiting, training and supporting amazing CAREGivers.  She utilizes her many years of experience to provide excellent training and ongoing support so that our CAREGivers love their job and have the knowledge they need to provide excellent care to our clients.  Amy was inspired to join the care field when caring for her grandmother as a young woman.  She is passionate about supporting aging adults in their homes.  Amy enjoys spending her freetime with her family and her dogs!

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Samantha, Scheduling Coordinator

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Samantha is our Scheduling Coordinator. She strives to find an excellent fit with CAREGivers and clients to maximize their experience with Home Instead.  Samantha is very dedicated to providing reliable and quality care to those we serve.  Her personal experience in caregiving is a true asset to everyone here. Samantha's personal commitment is inspiring and appreciated!  Spending time with her children and being at the family cabin is how Samantha likes to enjoy her free time!

 

Our Team

Your Home Instead team in Janesville, WI possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

Latest review from our community