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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Rachel S

Rachel Simmons, Recruitment and Engagement Coordinator since December 2020

Rachel has been the Recruitment and Engagement Coordinator for Home Instead since December 2020. After graduation from the University of Southern Mississippi and prior to Home Instead, Rachel worked as a manager in retail, where she was responsible for training new employees and setting up new stores and developing seasonal displays. While she loved to train and work with people, Rachel felt something was missing. She wanted a job that was more a career she felt passionate about and something that made a difference in the lives of others... she found Home Instead online and the rest, as the saying goes, is history!

Rachel looks forward to using her adapted leadership and talent seeking skills to find and train the best quality CAREGivers for our seniors and aims to support each of them better in their roles. Rachel loves the culture of Home Instead and our mission to serve others by serving Jesus.

Rachel grew up in the Purvis Mississippi area but now resides in Hattiesburg. Rachel is the third of six children and loves spending time with her 5 nieces and nephews. She also enjoys spoiling her 3 dogs Boo, Rupert, and Isabella.

Jenn L

Jennifer Loftin, Patient Care Coordinator since November 2020

Jennifer was born and raised in Greenville, MS. She moved to Hattiesburg in 2003 with her husband Ken and their three daughters. Jennifer received her LPN licensure in 2003 from Pearl River Community College. During her years as a nurse, Jennifer has worked for a local hospital, as an office coordinator for a pulmonology clinic, and as a Health and Wellness Director for a local assisted living community. 

Jennifer enjoys spending time at home with her family. During her spare time, she works in her yard, watches Netflix, and spends quality time with friends. 

Jennifer is one of our Patient Care Coordinators. Her goals include partnering with other local healthcare organizations to ensure quality home care for the seniors in our community. 

Andrea Palmer- Home Care Consultant since 2020

Andrea Palmer, Patient Care Consultant since 2020

Andrea was born and raised in Petal, MS. She is married to her husband Scott and they have one son and she is a step-mother to four. Andrea is a graduate from Petal High School and obtained her Bachelors of Science from South University with a degree in Healthcare Management. She has been in the Healthcare Industry for over ten years in various aspects from Human Resources, Staffing and Development, billing and insurance. She has healthcare experience in Home Health, Long Term Care, and Orthopedics.

Andrea enjoys spending time with her family, attending her small childhood church, in which her grandfather was pastor, and being an active healthcare advocate for quality of care. In her spare time she likes to attend live concerts, watch classic movies on TCM, and spend time with friends.

Andrea is the Home Care Consultant. Andrea's primary goal consists of partnering with healthcare providers and professionals in the Pine Belt community to ensure quality home care for seniors and to be a true resource for families of aging loved ones in need. Home Instead was the perfect choice for her as she feels their mission and values coincide with her own ideas and goals for compassionate and personal care for Senior Citizens. She is dedicated to making a difference in the lives of others.

Lindsay Padgett- Recruitment Coordinator since 2019

Lindsay Padgett, Service Coordinator since 2019

Lindsay is originally from Louisiana. She moved to Hattiesburg to attend the University of Southern Mississippi. Lindsay completed her Bachelor's degree in 2010, and her Master's in 2012. She has been married to her husband, Marcus, since 2014. They have one child, a son, Jon-Marc, born in 2019. They love to travel, spend time with friends and family, and play with their three dogs.

Lindsay is the former Client Care Coordinator for Home Instead Senior Care. She now works to recruit quality CAREGivers to care for our seniors. Lindsay's background in Client Care gives her unique insight into what clients and their families are looking for in a CAREGiver. Lindsay loves working for a company that supports the engagement and comfort of Seniors by allowing them to stay in their homes as long as possible.

Tracy Trondsen - Staff Coordinator Since 2011

Tracy Trondsen, Long Term Care Specialist Since 2011

Tracy is a Mississippi native. Tracy began working for Home Instead Senior Care as a CAREGiver in 2009. She was promoted to Lead CAREGiver in 2011, after serving our office with over 4,000 CAREGiver hours. As Lead CAREGiver, she helped to mentor other CAREGivers and provide additional support and training to new hires.

In December 2012, Tracy was promoted to Staff Coordinator, and her duties include managing the CAREGivers, arranging schedules, and ensuring compatibility between the clients and their CAREGivers. She loves the personal interaction with the CAREGivers, learning their personalities, and seeing them grow in their relationships with clients.

Tracy lives in the Brooklyn area near her two sons, Dylan and Devan, daughters-in-law and three grandchildren. Tracy has always enjoyed working with seniors. Tracy was raised by her grandmother and believes that due to her grandmother’s unconditional sacrifices and love, she is where she is today… working to impact senior’s lives on a daily basis.

Keisha Kennedy - General Manager Since 2012

Keisha Kennedy, Operations Lead Since 2012

Keisha worked as a CAREGiver for 4 years before working for Home Instead Senior Care and has been with the company since January 2011. She is very excited to work with Home Instead Senior Care clients, their families, and CAREGivers to ensure the highest quality of service is provided.

Previously, Keisha has worked with Home Instead Senior Care as the Client Care Coordinator, Staff Coordinator and Community Services Director. Currently, Keisha serves as the General Manager. Some of her duties include managing the daily operations of the office, working closely with staff and CAREGivers to change the face of aging in the Pine Belt area. She works to help assure the families that their loved ones are being taken care of around the clock.

When Keisha thinks of Home Instead Senior Care, she thinks Caring, Compassionate, Loyal, and Trustworthy. Keisha has a strong desire to give back to seniors as they have given to others all their lives. She loves that she is helping people to stay in their homes as long as possible.

Keisha is originally from Carthage, TN. She is married to her wonderful husband Andrew and they have two daughters, Thea Grace and Haddie Joy, and one really spoiled dog Sadie.

Bob and Anna Edenfield - Franchise Owners Since 2009

Bob and Anna Edenfield, Franchise Owners Since 2009

Being part of Home Instead is a very personal experience to both Anna and Bob. With their experience helping Anna’s family care for her parents and now caring for Bob’s 90 year old mother, they understood when the opportunity arose to make this personal experience a new life’s mission. They both feel one of the most gratifying parts of Home Instead is the daily fulfillment; knowing that the Caregivers and dedicated staff strive to make such a positive impact on senior’s lives every day. They believe the Home Instead daily mission is to keep seniors in their homes safely and comfortably; adding to their quality of life, while preserving their dignity and independence.

Bob and Anna have been married for 20 years. They moved to the Hattiesburg community about four years ago and genuinely enjoy living here and growing into part of the community. Bob was once overheard to say, “the two nicest groups of people I have ever met are the native Hawaiians and the folks in the Hattiesburg area”

Both Anna and Bob are involved in the business, where Bob oversees daily operations while Anna is actively involved with community projects like our Be A Santa to A Senior, a community wide effort on behalf of less fortunate Seniors during the Christmas season.

Bob’s background before Home Instead has been in engineering applications and technical sales. He graduated from Kennesaw State University with continuing education at University of Georgia and Georgia Tech. Anna graduated with a degree in Psychology from Southern Louisiana University. She has worked as a case manager in social work for four years before coming to Home Instead. Both feel their work careers and life experience, their love of seniors combine helped them understand they are in the right place and the right time to help make a difference in senior’s lives and our community.

Our Team

Your Home Instead team in Hattiesburg, MS possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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