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January 13, 2021

Home Instead Central Houston Selected as a 2021 Caring Star for Service Excellence

Caring Star Award

FOR IMMEDIATE RELEASE

Home Instead Central Houston Honored Among Top Home Care Agencies in the Nation — Named "Caring Star of 2021" for Service Excellence

Positive Consumer Ratings Led to Industry-Leading Distinction from Caring.com

Houston, TX, January 13, 2021 — Home Instead Central Houston is pleased to announce it has been selected as a 2021 Caring Star for service excellence in home care. In consumer ratings and reviews on Caring.com, Home Instead Central Houston earned a 5-star rating (the highest possible score) within the qualification time frame, while also having a high volume of positive reviews, responding to any negative reviews, and meeting other criteria for this national honor. There are only 7 Caring Star 2021 agencies in the Houston area, and Home Instead Central Houston is among 504 agencies nationwide who achieved the Caring Stars 2021 award.

"All of us at Home Instead work extremely hard every day to provide high-quality care and services for our clients and their family members, and this award validates our delivery on that promise,” said David Minter, Vice President of Home Instead Central Houston. "On behalf of our agency’s staff and our wonderful CAREGivers, thank you to those who shared positive feedback about us, and to Caring.com for recognizing us as a Caring Star of 2021.”

Originally published in January 2012 as the first of its kind in senior living and expanded to include home care in 2017, the Caring Stars annual list has become the go-to guide of the best agencies nationwide – particularly helpful to families new to this market, or when researching from afar and unfamiliar with local options. To be considered for the award, Caring Stars agencies meet a set of criteria based on ratings and reviews from home care agency clients and their family members.

Caring.com senior care experts also conducted a reviews-integrity audit and other quality-assurance measures before determining the Caring Stars of 2021.

“Congratulations to Home Instead Central Houston for being among these highly-rated agencies achieving such significant praise from their customers in online reviews,” Caring.com’s CEO Jim Rosenthal said. “They stand out as among the best in the nation.”

Some of the positive feedback that led to Home Instead Central Houston being a Caring Star of 2021 includes:

  • “Home Instead currently serves my mother-in-law and they have worked diligently to find caregivers that best fit her needs and personality. They are always responsive to our requests and are sincerely interested in caring for the client and keeping the family happy. We appreciate them!”
  • “Very attentive to my mother’s needs, always on schedule and couldn’t be happier with this service.”
  • “My mother was provided exceptional care at home. She never wanted to go to assisted living and your folks enabled her to live her life as she pleased at home. Many thanks”

To learn more about the Caring Stars program and view the complete winner list, please visit: https://www.caring.com/caregivers/bestseniorliving/  or https://www.caring.com/caringstars2021-in-home-care

About Home Instead

The Home Instead network of locally owned and operated franchises is one of the most trusted networks of home care worldwide. An innovator in eldercare for over 25 years, we are dedicated exclusively to helping seniors stay in their homes as they age. Contact us at 713-403-2273 or visit our website www.homeinstead.com/582

About Caring.com

With millions of website visitors, Caring.com is a leading senior care referral service and the nation’s top site for senior care reviews. Founded in 2007, Caring’s mission is to help as many seniors and their caregivers as possible through empathetic, expert guidance. Applying cutting-edge technology to this humane mission, Caring provides relevant senior care information and support, as well as comprehensive senior living and senior care directories for the United States with hundreds of thousands of consumer reviews of senior living and in-home care providers. Through a toll-free line at (844) 484-5997, Caring’s empathetic, nationwide team of Family Advisors — who are among the most highly trained, highly skilled, and knowledgeable experts in senior care — help families and seniors research and connect to the most appropriate services and support for their specific situations. For more information about our organization and our free services for seniors and their families, please visit http://www.caring.com/about and join with Caring.com on Facebook.