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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Proctor, MN.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
Dixie Headshot

Dixie La Flair, General Manager

Sylvie Headshot

Sylvie Lemaster, Business Development Advisor

Alesha headshot

Alesha Smith, Recruitment & Engagement Manager

Shannon Headshot

Shannon Hall, Scheduler/Service Coordinator

Char Johnson 2024

Char Johnson, Trainer/Lead Care Professional

Char has been making a difference in the lives of seniors working at Home Instead. She started her career at the Twin Ports office in 2009 as the Recruitment / Retention Coordinator & Training. As time progressed, she excelled in roles such as Office Manager, Caregiver, and Alzheimer’s Educator. Char was also the Campus Administrator for a couple of senior communities before returning to home care. Through her years of working with seniors, she learned how to improve their quality of life. She was blessed to train as a “positive approach to care trainer” through a program by renowned dementia expert Teepa Snow.

Char has been on a mission to bring awareness about Alzheimer’s/Dementia to Duluth and the surrounding communities. Char knows how important staying at home is for long-term happiness in seniors and has invested her career in educating the community at large. She has and continues to volunteer as a group leader for the Alzheimer’s Association Support Group Meetings in Duluth, and has also served as a group leader with the Dementia Friendly Duluth Initiative, and as a Dementia Friends Champion volunteer. Over the years, Char has focused on dementia care initiatives and personally raised thousands of dollars for the local walk, and to this day, she participates in the walk annually. 

According to the World Health Organization, more than 55 million people have dementia worldwide. This number will double every 20 years, reaching 78 million in 2023 and 139 million. Since it is a neurological disorder that affects so many people, Char wants to inspire our staff and help bring awareness about this cause through her training and support programs offered by Home Instead.

Mary Andrews says, “We are lucky Char doesn’t know how to retire; we won’t let her retire!”

Amelia King 2024

Amelia King, R.N., B.S.N., PHN

Amelia joined the Home Instead Twin Ports team in February 2024. Amelia has 19 years of experience in care, ranging from Nursing Assistant to RN roles. Her background in geriatrics is an asset to her role. She formerly worked in facility care, serving seniors and dementia residents for several years before transitioning to the clinic system. Her focus turned to serving the whole family from obstetrics to End of Life care, and she specialized in Diabetes education. More recently, her role in case management transitioned back to elder care in clinic support.

Amelia gets the most joy from her work when she can improve patients’ lives and quality of care, especially for the vulnerable elderly. Geriatrics has always been an important part of her career and the population she has enjoyed working with the most.  Her professional goal is to keep this population as safe and independent as possible in their homes while maintaining the highest level of function and preserving their personal definition of quality of life. 

Born and raised in Duluth, Amelia is busy with her family, teaching her kids about the great outdoors and activities they enjoy together. These family moments include two miniature dachshunds and a growing, young family to keep her on her toes!

Laura Kalm 2024

Laura Kalm, R.N., BSN

Laura joined the Home Instead Twin Ports team in 2012 and served in client care support in various capacities. She first began her  nursing career as an L.P.N. in geriatric facility care and, within the first year, became an R.N. From then on, Laura primarily focused on geriatrics and served as a D.O.N. at a few facilities. Her R.N. career includes working in two years of acute care, fourteen years managing assisted living, and six years in case management. A total of 22 years in nursing so far!

Laura was drawn to nursing because it was a profession with purpose and provided her with the ability to support her family with much work and effort. Earlier this year, she completed her B.S.N. accreditations, which is a huge accomplishment on top of working full-time and tending to family. Laura says she likes to work a lot but never loses sight of staying connected with her daughters and grandkids. To top it off, her parents live nearby, so Laura also ensures their needs are being met. There is never a dull moment for Laura in caring for her three family generations, attending school, and continuing with career commitments.

Sarah Dehn On Call Specialist

Sarah Dehn, On-Call Specialist

Mary Brynes On Call Specialist

Mary Byrnes, On-Call Specialist

Pam DeSalle, On-Call Staff

Pam DeSalle, On-Call Specialist

Dawn Crane Creative Director

Dawn Crane, Creative Director

Crane Jason Headshot

Jason Crane, Owner & President

Our Team

Your Home Instead team in Proctor, MN possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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