Caregiver Support Specialist
Looking for a new way to be of service to your community while utilizing your prior experience?
Looking for a new way to be of service to your community while utilizing your prior experience?
Introduction: Home Instead is a private duty home care company providing home health aides and CNAs to aging seniors in their homes.. Home Instead is looking for a warm, outgoing, and enthusiastic person to nurture and engage our pool of Care Professionals (Home Health Aides, CNA's). The purpose of this full-time position is to support our hard working care professionals, promote retention and generate a culture of caring.
Key Responsibilities:
Key Responsibilities:
- Lead our weekly orientation and new hire trainings.
- Conduct Alzheimer's Training (Home Instead training provided)
- Follow up with new hires during their probationary period
- Manage CARE Pro of the Month recognition
- Conduct Client/Care Pro Introductions in the field
- Conduct Quality Assurance and coaching visits in client homes
- Work in partnership with the Scheduler to ensure high quality matches among CAREGivers and Clients
- Schedule and conduct CAREGiver annual reviews
- Publish monthly one-page newsletter
- Assist with answering phones, entering information in the company's database, and other duties as assigned.
- Minimum 2 years experience in homecare or related healthcare field
- Must have the ability to work independently
- Must exhibit a warm, enthusiastic personality
- Must have the ability to organize and prioritize daily, monthly and quarterly work
- Must demonstrate excellent oral and written communication skills
- Must have computer skills and be proficient in Word
- Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
- Must pass a Level 2 Background Screening
- Pass a Motor Vehicle (Driving Record) Screening
- Pass a drug screen; we are a drug free workplace
- Have a reliable, insured vehicle and a Driver's License
- Competitive Pay
- PTO
- Paid holidays
Each Home Instead franchise is independently owned and operated.