Caregiver Support Specialist

Bradenton, Lakewood Ranch, and Islands

Caregiver Support Specialist

Looking for a new way to be of service to your community while utilizing your prior experience?
Introduction: Home Instead is a private duty home care company providing home health aides and CNAs to aging seniors in their homes.. Home Instead is looking for a warm, outgoing, and enthusiastic person to nurture and engage our pool of Care Professionals (Home Health Aides, CNA's). The purpose of this full-time position is to support our hard working care professionals, promote retention and generate a culture of caring.

Key Responsibilities:
  • Lead our weekly orientation and new hire trainings.
  • Conduct Alzheimer's Training (Home Instead training provided)
  • Follow up with new hires during their probationary period
  • Manage CARE Pro of the Month recognition
  • Conduct Client/Care Pro Introductions in the field
  • Conduct Quality Assurance and coaching visits in client homes
  • Work in partnership with the Scheduler to ensure high quality matches among CAREGivers and Clients
  • Schedule and conduct CAREGiver annual reviews
  • Publish monthly one-page newsletter
  • Assist with answering phones, entering information in the company's database, and other duties as assigned.
Education/Experience Requirements:
  • Minimum 2 years experience in homecare or related healthcare field
  • Must have the ability to work independently
  • Must exhibit a warm, enthusiastic personality
  • Must have the ability to organize and prioritize daily, monthly and quarterly work
  • Must demonstrate excellent oral and written communication skills
  • Must have computer skills and be proficient in Word
  • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
Additional Requirements:
  • Must pass a Level 2 Background Screening
  • Pass a Motor Vehicle (Driving Record) Screening
  • Pass a drug screen; we are a drug free workplace
  • Have a reliable, insured vehicle and a Driver's License
  • Competitive Pay
  • PTO
  • Paid holidays
Right Intentions Inc. dba Home Instead is an equal opportunity employer

Each Home Instead franchise is independently owned and operated.

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