Read what our wonderful CAREGivers have to say about Home Instead of Norwell, MA:
CAREGiver Testimonials
Latest CAREGiver Reviews & Testimonials

I have been with Home Instead for 18 years (3 Owners). I do not know of any other Professional Home Care Company that SHARES its Profits with its employees in Quarterly Bonuses; paid extended training programs; contributions to 401Ks; stipenens towards monthly Health Insurance; and paid sick/ vacation time.
Whenever you call the office, there is always (24/7) a person answering the call who knows you. It's personal. We have a steady source of assistance in information concerning our clients and their changing needs. We are updated before we get to the home on Changes. Other employees become our friends and "Family". We are a TEAM. We Work TOGETHER.
- Posted by Rhonda - April 2022

The Office cares very much for staff as well as the clients, a great support team, the best company I have worked for in health field ever. Always feel part of a team!
- Posted by Nicole - April 2022

After retiring from the law field, I found that I needed something to do that would bring me self-satisfaction and give me a feeling of being helpful to others. I found just what I was looking for at Home Instead. The staff accommodated me. They set me up with a wonderful woman who needed a companion and someone to do errands, bring her to appointments and do light housekeeping, etc. We had many common interests which Home Instead noted when they set me up with my client. I was set up with hours that worked for me and almost two years later, I still take care of my original client. The staff at Home Instead is ALWAYS available to help us caregivers and assist us with answers to any questions we might have. I personally am impressed with the availability of educational tools that are offered. I have taken many of the classes both at the office and on line. I plan on working for Home Instead for quite some time.
- Posted by Mal - April 2022

1. I really love working for Home Instead because I love taking care of seniors. 2. The office staff is always there if I need anything. 3. The office staff goes way above and beyond to all employees.
- Posted by Patty - April 2022

I care for my 91 year old Mother and feel very lucky. During Covid, decided to leave corporate life and find something more rewarding. Getting to know my clients fulfills that.
- Posted by Jana - April 2022

Work schedules allow for a great deal of autonomy. Caretakers can accept work assignments for many hours or minimal hours and they can select hours that fit their family or personal needs. Most important, caretakers are treated with a great deal of respect.
- Posted by Elizabeth - April 2021

I truly believe in their commitment to its personal. The resources they offer for continued learning is valuable. In office or zoom meetings are insightful.
- Posted by Kate - March 2022

Nationally known. Great reputation. Training and education available. Great support staff.
- Posted by Rhonda - March 2021

They listen. They enable, train and equip. They reward and acknowledge. They communicate.
- Posted by Bernadette - March 2021

They have my back. They care in so many ways. They are very obliging when I need time off, of course telling them in advance. Never have to worry about supplies you might need. Caring. Covers it all.
- Posted by Judy - March 2021

I have found that any issues that have come up, have always been quickly and thoughtfully resolved. Home Instead is a great group of people with the common goal of helping others.
- Posted by Paul - March 2021

Office communication is excellent. Feeling of satisfaction helping seniors. Shifts that suit my availability.
- Posted by Linda - March 2021

I absolutely love working for Home Instead. They are the best company to work for. Anytime I need any supplies they put them together for me to pick up at the office.
- Posted by Patti - March 2021

Office Staff is very professional, very responsive to our needs as caregivers and my specific limitations.
- Posted by Susan - March 2021

Very informative and always there to answer questions or concerns we may have.
- Posted by Tracey - February 2021

The staff is passionate about what they do and think of the client in everything they do.
- Posted by Monique - February 2021

Open door policy with communication, supplies, questions, concerns. Quarterly meetings to inform the staff of changes, new policies, etc., along with open forum for staff. Quarterly bonuses to support job morale.
- Posted by Deb - February 2021

The one thing that stands out to me is that there is always a friendly voice at the end of the phone when it is necessary to call. Everyone is very helpful. The company is vigilant in providing the opportunity for further education. Communication is excellent.
- Posted by Marylin - February 2021

My employer includes us in all facets of the business... this makes us willing to work harder and we solve problems together. We are proud to be working for the best agency in this area.
- Posted by Judy - November 2020

Very accommodating when I have to change my schedule (with notice, of course). Always describe client needs before assigning. Encourages suggestions from CareGivers. Provides and pays for optional training, as well as required. Shows appreciation for Caregivers and understands our needs.
- Posted by Maureen - November 2020

I feel that the company is respectful of caregivers, helpful to caregivers when they have concerns about clients, has high standards for the types of client care they want to give, and models quality standards to their caregivers.
- Posted by Patty - September 2020

Just the whole overall on how they run their business, they incorporate so many positive aspects and incentives for the care givers which not too many workplaces provide. Nothing is forced on you, you can work as many hours as you need or vice versa. Home Instead accommodates to you as an individual. I love the staff – they don’t get the credit they fully deserve cause each and every one of them is there to help you at any time of day or evening, and we know how hard they work as well. So hats off to all staff and to all caregivers to, for all that everyone does.
- Posted by Liz - July 2020

They really care about their employers and they always making sure you feel comfortable about your shift and always calling to say thank you. I just love this agency.
- Posted by Ritza - May 2020

This is a great company to work for. The staff r very caring and compassionate. They work well to meet your work hour needs, whether u need part time, full time or per diem hours. I have been working for them for 5 years and wouldn't want to work with any other company. Give them a try and you will realize why I feel the way I do about Home Instead!!!
- Posted by Karen - October 2019

Management is very supportive and willing to give of their time to listen to us.
- Posted by Johanna - April 2019