New Albany (Change Location)

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of New Albany, IN.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
Colette Hofelich, RN, MBA,  Franchise Owner

Colette Hofelich, RN, MBA, Franchise Owner

Colette has been a registered nurse since she was 19 years old and holds a bachelor’s degree in nursing and a master's degree in entrepreneurship from the University of Louisville.

In 2001, she decided to make a career change, but wanted to continue helping others. While searching for the right opportunity, she discovered Home Instead Senior Care. Colette knew that serving seniors in the local community was the perfect solution and she opened the franchise office located in New Albany, IN.

Having cared for her elderly mother and father before each passed away, Colette knows firsthand the challenges that adult children face with a senior who is aging. It is her goal to share her knowledge and experience and help guide seniors and their families through the process of making the best choices in care options. Colette also believes that by advocating for seniors and supporting the community as a whole, she can help positively change the face of aging as part of a collective effort.

Bryan Pearl 7 21

Bryan Pearl - General Manager

Team Member Kathleen

Kathleen Wright - Retention & Engagement Coordinator


Matia Mallory - Service Coordinator

Pam Berg

Pam Berg - Client Care Coordinator

Laura 2

Laura Waggoner - Community Outreach Coordinator

Miles Tichenor,  Accounting Manager

Miles Tichenor, Accounting Manager

Noah 6 7 18

Noah Tichenor – Administrative Assistant

Joanne Bartz,  Senior Greeter

Joanne Bartz, Senior Greeter

Hershey,  Office Dog

Hershey, Office Dog

Our Team

Your Home Instead team in New Albany, IN possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and to share more about our New Albany senior living solutions.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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