Care Professional Awards & Recognition

Do You Know Someone With A Caring Heart?

We all have that someone who is a natural born caregiver. If you know a friend or family member that would make an outstanding Care Pro, someone who would easily receive a standing ovation from Home Instead, please share the career opportunity - we’d love to meet them!

Standing Ovation Care Professional: Thelma

Thelma gets a Standing Ovation. — Thelma is very sincere, caring, she loves helping people and does this with such empathy for her clients. We received this from one of her clients she works with . "Thank you for sending, Thelma, She was, wonderful! She's always well prepared and very attentive! I really appreciate it, GREAT job!"

Standing Ovation Care Professional: Norma

Norma gets a Standing Ovation. — She works with a client who had his wife go into an assisted live She goes way above the needs for her client. It can be very hard at times; He still thinks he can drive but has proven that this isn’t true. The client’s spouse faces her own health challenges and Norma will go take her client to visit his wife who is in a rehab. He has a really hard time seeing her there. Then goes back to make sure he has lunch and dinner made before she leaves. She has a smile on when he meets her at the door. He is glad to see her everyday!

Standing Ovation Care Professional: Gladys

Gladys, from Whittier, is always willing to take last minute assignments, and loves to support her community. She goes above and beyond what is asked of her. Clients are very happy with her smile, loving attitude, she seems to make them feel happy when she is there with them.

Standing Ovation Care Professional: Christie

Christie M, from Norwalk, received a Gold Star and a Standing Ovation after her client’s daughter called the office to give praise for Christie’s helping her mom after discharge from a hospitalization for back surgery.

Christie went online to find out more about the 3 different back braces client has to wear through recovery. This Care Pro was praised for her outstanding knowledge of how to place the braces and for the manner in which she made the client very comfortable while wearing them.

Standing Ovation Care Professional: Stephanie

Stephanie D. from Whittier gets a Standing Ovation. — She works with a client who is a veteran with Parkinson’s She goes way above the needs for her client twice a day. It can be very hard at times, but she never complains about the needs of this client. The client’s spouse faces her own health challenges and Stephanie does her best to enable the wife to be comfortable even when she is having a difficult day. Stephanie puts on a smile and puts her best foot forward.

Standing Ovation Care Professional: Viviana

Viviana M. from Norwalk gets a Gold Star and a Standing Ovation. —Viviana noticed that her client wasn’t doing well. She extended her shift to stay with the client, taking good notes on the noticed behavioral changes. Viviana called 911 and a rescue unit came to take the client to the hospital. Viviana followed them to the hospital where she waited. She called the client’s son to let him know the situation. The son has called the office to let us know about Viviana’s extraordinary care for his mom and how he appreciates her compassion.

2021 Care Professional of the Year: Celia

Celia was a valuable Care Pro for five years before Rich bought the franchise. Her leadership over the last few years has meant that anytime we have had a really difficult client situation, struggling hospice case or new client where the office wants a better understanding of the needs, we trust that we can send Celia. Her dependability, experience, communication skills and even keel deliver value to clients, families and the office.

Celia had a client that was in hospice who needed to be changed and dressed in the bed. Celia undertook to train all five or six of the Care Pros who came through the assignment how to properly change the client with what turned out to be the best practice. One of these CAREGivers that Celia trained is now a Key Player in the office overseeing all training and QA. Celia taught her the best way to move a client in the bed while changing her and dressing her - keeping the client as comfortable as possible.

Celia set up the task list, oversaw the execution, set up doctors’ appointments and made sure that client went. She was an available resource for the office and the other Care Pros regarding the client’s condition. Her leadership enabled the office to keep this client for an extended period of evolving and increasing needs until she passed away.