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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Steve GM 2021 RAW

Steve, General Manager

As General Manager, Steve is responsible for all operations of the Andover franchise location. As GM, Steve “sets the tone” by developing a cohesive administrative team, and leading and motivating them to achieve customer service and quality initiatives, employee acquisition and retention strategies, and year over year growth objectives. Steve works closely with the administrative staff and company President to determine improvement opportunities for operational effectiveness and efficiency. Additionally, he is responsible for integrating our one core value, Love(v.), into the culture of the company by ensuring that all employees are striving to live out our 8 behaviors; patience, kindness, humility, selflessness, respectfulness, forgiveness, honesty, and commitment.

In his spare time, Steve enjoys spending time with his wife and four children participating in all types of outdoor activities including camping, boating, golfing, and fishing.  

April Little Comp

April, Recruitment & Engagement Manager

April is responsible for recruiting top-notch, loving CAREGivers and is the direct contact for all Care Pro referrals. Through social media, Indeed.com, and other online recruitment sources, April works closely with the community, attending job fairs and other local events.

In her free time, April loves to spend time with friends and family traveling and hiking and exploring the outdoors!

Carrie Website Image 1

Carrie, Home Care Consultant

As the Home Care Consultant, Carrie manages all in-home care consultations and referral source partnerships. Covering counties from the Andover and Stillwater service area, Carrie meets with prospective families to learn and educate how home care with Home Instead can be a solution to aging in place. When families can't meet during the week, consultations are available on weekends on an as-needed basis. Carrie also builds valuable relationships with local hospitals, transitional care units (TCUs), nursing facilities, communities, and many others with the continuum of care for a safe transition of aging adults to their home or community. In Carrie’s free time, she enjoys hiking and camping with her family and playing neighborhood kickball!


Ruth, RN Care Manager

Ruth works closely with clients and their families beginning with the care assessment and CAREGiver introduction. She designs customized care plans to meet each client’s needs and provides initial and ongoing training with our caregivers at our office, in our clients homes, and via video conferences. Ruth RN maintains relationships with her clients on an ongoing basis; assisting them as their needs change.

When Ruth is not working, she loves to hike and spend time with family!

Sam Pawelk Service Coordinator COMP

Sam, Client Care Coordinator

As Client Care Coordinator, Sam is responsible for our Basic client quality assurance visits, as required by the state of Minnesota, assisting with CAREGiver on-boarding and on-going training, and CAREGiver introductions. She also works closely with our RN Care Manager Ruth, assisting her with more complex Comprehensive cases.

Sam has four nephews and two nieces whom she loves very much! She also has three dogs and one cat. During her free time, Sam likes to help at her aunt and uncle’s apple orchard in Watertown, MN. In the fall she also loves going to her family’s cabin to relax by the lake.

Roxy Buchanan 1

Roxanne, Service Manager

The Service Manager is responsible for all client and CAREGiver scheduling and leading our on-call, after hours support team. Roxy works closely with our office team and CAREGivers to ensure that monthly schedules are submitted and communicated in a timely manner. All time off and vacation requests are approved Roxy. She plays a key role that connects everyone together to ensure we are spreading Love(v.) to everyone!

In her free time, Roxy enjoys spending time with her three children, walking, visiting with friends and drawing cartoons!

Pam Mary Picture 1

On-Call After Hours Service Coordinator Team: Pam & Mary

Our talented On-Call team is responsible for fielding all in-coming after-hours calls from CAREGivers, clients and family members, and prospects inquiring about starting care. On-Call makes any necessary changes and updates to client schedules and relays pertinent information to our day-time office staff.

Both On-Call team members are extremely committed to our service and have experience in the healthcare industry, making for a seamless transition from our day-time office staff to On-Call!


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Our Team

Your Home Instead team in Andover, MN possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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Home Instead Caregiver wearing mask reading newspaper with senior man at home