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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Winter Haven, FL.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Mark Arquitt,  Owner

Mark Arquitt, Owner

Cynthia Domerstad,  General Manager

Cynthia Domerstad, General Manager

I was born in New Jersey and have lived there all of my life until moving to Winter Haven in May of 2014. I got married to my husband Phil in March of 2013 and we have five beautiful children all of whom are married. We currently have 5 grandchildren with another coming any day.

I love to cook and travel and I am a veteran of the United States Army. I am also a Past Commander of an American Legion Post in NJ.

I love people and I am excited about my future with Home Instead. Helping people and their families is one of the greatest and most rewarding gifts a person can receive.

I look forward to assisting you.

Very truly yours,
Cyndi Domerstad - Recruitment/Retention Coordinator

Amanda Primus,  Administrative Assistant

Amanda Primus, Administrative Assistant

Alexis Neville,  Special Projects Coordinator

Alexis Neville, Special Projects Coordinator

I was born in Groton, Connecticut into a Navy family and lived in Connecticut, Hawaii, Florida, Massachusetts, California and New Jersey.

I met my husband Tom in New Jersey, where we married in 1975. We have four children and they have given us nine grandchildren, and they are the joy of our lives.

My education is in Administrative studies, I’m also a licensed Cosmetologist and managed two salons in New York. I’m student of the Bible and was the Assistant Director of a dance and drama team.

Alexis means “helper of mankind” and really identifies who I am and what I do. Being a team member of the Winter Haven Home Instead office enables me to make a difference in the world.

Dana Kimbrell,  Service Manager

Dana Kimbrell, Service Manager

I was born and raised in Winter Haven, FL, where I am now raising my two beautiful children. I was raised by my grandparents which created a special place in my heart for Seniors. I had been a CNA for over 14 years and worked in both long-term care and assisted living facilities until I was blessed with caring for my own grandparents at home. I learned about Home Instead through my grandmother who worked for the company before she needed care herself. When my time caring for them was over I started working for Home Instead as a CAREGiver. After working as a CAREGiver for about a year I was asked to join the office team as a Scheduler. I didn’t hesitate to join the team of people I already considered family. I am excited to be a part of Home Instead Senior Care where I can continue to make a difference to the lives or our Clients and CG’ers.

Sincerely, Dana Kimbrell

Holly Glazier, Staffing Coordinator

Andrea Rangel, On-Call Coordinator

Sheila Scott,  Human Resource Manager

Sheila Scott, Human Resource Manager

I was born in Cincinnati, OH, and have lived all over the world. I married my wonderful husband Tim while we were both serving in the U.S. Army at Fort Knox, KY, 24 years ago. We have two great kids and three wonderful grandkids. We moved to Winter Haven in 2015 when my husband retired from the Army after 28 years, so he could go to Polk State College for Nursing. Once we moved here, we started helping my mother and father in-law with their daily lives. My experience as a CNA 23 years ago came in handy and helped me to happily move into this role. I found Home Instead when a longtime friend suggested I became a CAREGiver. I am thankful to have worked as a CAREGiver before moving into the office as a scheduler. It has been a wonderful experience and has helped me to understand the needs of our Clients and CAREGivers. I look forward to continuing to help change the lives of our Clients, their Responsible Parties and our CAREGivers.

Respectfully, Sheila Scott

Eileen Ranno, Recruitment and Retention Coordinator

Ana Bernal, Client Care Manager

Jessica Burton,  Client Care, RN

Jessica Burton, Client Care, RN

Kathy Jusaites,  Quality Assurance,  RN

Kathy Jusaites, Quality Assurance, RN

I was born in New Jersey and began my nursing career when I graduated in 1974 and earned my RN. I worked for two years in a large teaching medical center when I found my love of geriatrics and went to work in nursing homes. I have pretty much worked all level nursing positions in several nursing homes. I hold certifications in gerontology and in case management. After the birth of my two children, I worked as a corporate quality improvement nurse for Methodiist Homes of New Jersy and oversaw the quality of care in our skilled facilities and assisted living. I married my current husband in 1998 and took a position with Horizon Blue Cross Blue Shield working with a managed Medicare product, then as a complex case manager, and then as a quality manager. When my husband retired in 2006, we moverd to North Carolina where I travelled and worked for the Department of Health and Human Services inspecting nursing homes. I retired to Florida in 2012 and found that after almost 40 years of working in the nursing field I was missing the job. So, when the opportunity of working for Home Instead came around, I was happy to find it. My husband and I live in Winter Haven and are presently awaiting the birth of our two granddaughters.

Training Team

Timothy Scott, Training, RN

Linda Gallagher, Training, RN

Margaret Bernier, Training

Our Team

Your Home Instead team in Winter Haven, FL possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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