(Change Location)

Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Kaipo Robello - Owner

Kaipo Robello, Owner

Kaipo Robello, a long-time entrepreneur, started his first company in 1993 pursuing his passion for drawing as a screen-printing artist. His company continues to grow among locals in the community and many businesses use his company for high quality shirts. In 2009, he opened up a liquor store and bar located on Pensacola Beach. After being educated on the importance of home care, Kaipo decided to venture out and purchased Home Instead Senior Care in 2017 with his wife. He takes great pride in providing quality care for Seniors and maintaining an enriching workplace for Caregivers. Kaipo enjoys spending time with his wife, and children. When mother nature allows, you can find him surfing.

Stacy Robello-Owner

Stacy Robello, Owner

In 2017, Stacy Robello, became one of the new owners at Home Instead Senior Care of Pensacola. She was a founding employee of the franchise in 1999 until late 2001. After receiving her BA in Elementary Education from the University of West Florida, she left to pursue her career as an educator in one of Florida's top ranked systems; Santa Rosa County School District. But when the Home Instead office was granted their Home Health Agency license from the State of Florida in 2006, Stacy was inspired to return; this time as a Community Educator addressing issues specific to the aging population and as a promoter of the many home care services offered by Home Instead. She helps drive referrals and builds relationships within the provider network of home care. Some of Stacy's affiliations are with the Baptist Women's Board, Escarosa Senior Alliance, Santa Rosa Healthcare Advocates, Healthcare Professionals Association of Northwest Florida, Impact 100, Powerful Women of the Gulf Coast, Pensacola Symphony Orchestra Guild and now a seat with the DOEA Advisory Council. She enjoys spending time with her husband and three children, going to the beach, running and yoga. Stacy is more enthusiastic than ever and she's excited to continue the tradition of bringing exceptional home care and being a choice employer to the Pensacola community.

Jennifer Cleveland-Client Care Coordinator

Jennifer Cleveland, Client Care Coordinator

Robin Hataway-Client Care Assistant

Robin Hataway, Client Care Assistant

Robin comes to home instead with a passion for serving others. She challenged the board and became Certified Nursing Assistant in 2012 until changing her career direction. She became a Youth Care Worker in 2016 and quickly became supervisor for the adolescent shelter, working with troubled youth, helping to heal families with conflict and working to rehabilitate youth to remain out of the Juvenile Justice system. Robin came to Home Instead in 2018 and started out as CareGiver Administrative Assistant, then being promoted to scheduling until becoming Client Care Assistant. She can always be seen with a friendly smile, and is always happy to help in any situation. In her free time she loves to be outdoors doing anything from camping to kayaking, and spending time with her husband and their families.

Laura Stearns, PHR®-HR Recruitment Coordinator

Laura Stearns, PHR®-HR Recruitment Coordinator

Originally from Charlotte, NC, Laura is grateful to now call Pensacola home. She has worked in real estate, banking, technology, and healthcare industries throughout her career, in companies of all sizes. Laura worked for a local Digital Marketing company for 6 years before joining the Home Instead Senior Care team. She has a passion for Human Resources, helping others, and learning. Laura holds a Professional in Human Resources certification from the Human Resource Certification Institute. In her free time, she likes to spend time with family, travel, walk, hike, bike, garden or go to the beach.

Leigh Baker, RN, Training Coordinator

Kristen Bourgeois-Service Manager

Kristen Bourgeois, Service Manager

Kristen, our Service Manager, is a key component to the success of Home Instead Senior Care. With an extensive background in customer service, she has a real talent for personal relations and is very easy to talk to. Kristen assists both clients and caregivers will all of their scheduling needs. In her spare time, she enjoys being with her family and going to the beach.

Anne Brant, Office Coordinator

Crystal Bremner-HR Engagement Coordinator

Crystal Bremner, HR Engagement Coordinator

Crystal came to Home Instead with an extensive background in customer service as well as healthcare. She graduated from the University of West Florida with a Bachelor’s in Advertising and later realized her true passion was in healthcare, where she then went on to receive her nursing degree from Pensacola State College. She enjoyed her experience in nursing homes and assisted living facilities and working with Home Instead has been the perfect fit. In her spare time, Crystal enjoys crafting, painting, and spending time with her husband and daughter.

Shannon Hunt, Service Coordinator

Vicki Terrell-Bookkeeper II

Vicki Terrell, Bookkeeper II

With over 30 years of accounting experience and expertise, Vicki has been a great asset to the Home Instead team. Being a Navy wife to her late husband, Paul, gave her the opportunity to travel outside of her hometown of Little Rock, Arkansas. Vicki has previously lived in Pensacola and moved back after 30 years of being away. She enjoys being with her friends, lounging by her pool, and spending time with her two beautiful grandbabies.

Our Team

Your Home Instead team in Pensacola, FL possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


Latest review from our community