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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Pensacola, FL.

OFFICE

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
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Owners, Stacy and Kaipo Robello pictured with their 3 children Kahea (8), Anu (4) & Cameron (14).

  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

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Kaipo Robello, Owner

Kaipo Robello, a long-time entrepreneur, started his first company in 1993 pursuing his passion for drawing as a screen-printing artist. His company continues to grow among locals in the community and many businesses use his company for high quality shirts. In 2009, he opened up a liquor store and bar located on Pensacola Beach. After being educated on the importance of home care, Kaipo decided to venture out and purchased Home Instead Senior Care in 2017 with his wife, Stacy. He takes great pride in providing quality care for Seniors and maintaining an enriching workplace for Care Professionals. Kaipo enjoys spending time with his wife, and children. When mother nature allows, you can find him surfing.
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Stacy Robello, Owner

In 2017, Stacy Robello, became one of the new owners at Home Instead Senior Care of Pensacola. She was a founding employee of the franchise in 1999 until late 2001. After receiving her Bachelor's of Arts in Elementary Education from the University of West Florida, she left to pursue her career as an educator in one of Florida's top ranked systems; Santa Rosa County School District. But when the Home Instead office was granted their Home Health Agency license from the State of Florida in 2006, Stacy was inspired to return; this time as a Community Educator addressing issues specific to the aging population and as a promoter of the many home care services offered by Home Instead. She helps drive referrals and builds relationships within the provider network of home care. Some of Stacy's affiliations are with the Home Instead Charities National Board Member, Baptist Women's Board, Escarosa Senior Alliance, Santa Rosa Healthcare Advocates, Healthcare Professionals Association of Northwest Florida, Impact 100, Powerful Women of the Gulf Coast, Pensacola Symphony Orchestra Guild, former seat at the Florida Department of Elderly Affairs Advisory Council, Certified Senior Advisor and a student at the University of Florida's College of Medicine, Master's of Gerontology program. She enjoys spending time with her husband and three children, going to the beach, boating and going to the gym. Stacy is more enthusiastic than ever and she's excited to continue the tradition of bringing exceptional home care and being a choice employer to the Pensacola community.
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Dawn Alexander, Client Care Coordinator

Dawn assists with the day-to-day tasks of the Client Care Department. This includes over the phone client inquiries and assisting with any questions or concerns that may arise from our existing clients and their families. Dawn is also responsible for all client billing and long-term care insurance. 
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Eric Lim, HR Recruitment Coordinator

As Recruitment Coordinator, Eric is responsible for recruiting, hiring, training and onboarding a staff of Care Professionals that will provide the highest quality of care to our clients. He strives to maintain a workplace culture that retains quality Care Pros. 
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Janet Mashburn, HR Engagement Coordinator

Janet performs a variety of administrative duties that supports the human resources department. She maintains accurate and up-to-date files, records, and documentation, as well as payroll for our Care Professionals. Janet also serves as an advocate for all Care Pros. 
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Leigh Baker, RN, Training and Engagement Coordinator

Leigh is responsible for executing all training programs for Care Professionals, including new hire orientation and on-going training. She also oversees all engagement to maintain quality Care Pros and promote a high-quality culture. Leigh also continuously monitors for local, state, and federal compliance. In her free time, Leigh enjoys spending time with her family, especially her 5 amazing grandsons.
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Kristen Bourgeois, Service Manager

As Service Manager, Kristen is responsible for successfully directing and coordinating all activities related to client and care professional schedules. She focuses on key areas to assist in creating high quality matches to ensure the perfect fit for both our clients and care pros. When Kristen is not busy working, she enjoys going to the beach and spending time with her family. 
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Bradi Mowry, Service Coordinator

Bradi assists in a variety of duties in the coordination of scheduling service for clients. She is responsible for scheduling clients and CAREGivers in order to provide the highest quality service with an emphasis on creating lasting relationships.
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Nancy Kilgore, Office Coordinator

Nancy is the first one you see when you come into our office, and usually the first happy voice you hear when you call. She is responsible for filtering all calls that come through to the correct departments and assists each department as needed.

 

Our Team

Your Home Instead team in Pensacola, FL possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Testimonial

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