Home Care in Birmingham and Southeast Oakland County Service Area

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Personalized in-home senior care services

What is Home Care?

Senior care services from Home Instead® help to enhance the aging experience by providing practical support at home with a human touch. Our professional CAREGiversSM immerse themselves into wherever home is to assist with common activities of daily living and build a lasting relationship with you and your family.

Home care made just for you

Home Care Services

Our senior care services help aging adults stay engaged in everyday life with tailor-made support to stay safe and well at home. It’s our mission to provide a care plan personalized to your family’s needs to bring you comfort, companionship and peace of mind.

Personal Care

Alzheimer’s Care

Hospice Care

Meal Prep

Caregiver Careers

Featured Care Jobs

Home Care Intake Nurse, RN

Home Instead, a successful non-medical home care company for the elderly, is seeking a Registered Nurse for client intake and marketing. This is a full time position Monday through Friday 8:00am-5:00pm in Birmingham, MI. The Registered Nurse will take phone calls about services, meet with and register new clients, train CAREGivers, and follow-up with referral sources. Company car is available during working hours for required travel. Requirements: must be a Registered Nurse Primary Responsibilities: · Reflect the core values of Trusted Care at Home, Inc., (d.b.a. an independently owned and operated Home Instead franchise). · Conduct Service Inquiries calls from potential clients answering questions about services and private pay pricing. · Conduct Care Consultations to start-up new services with clients and make appropriate recommendations to new clients on the hours they should have in the home. · Conduct needs assessments for clients to ensure the needs of the client can be met by the agency’s resources and logs those assessments to communicate changes to the staff and client’s family. · Ensure that CNA and Home Health Aides have the competencies required for the clients to whom they are assigned, conducting open-houses for CAREGivers to facilitate our award-winning training programs. · Oversee Scope Expansion, responsible for training, documentation and sign off on certifications for CAREGivers. · Provide pre-service and in-service training for staff as needed. · Supervise the use of Universal Precautions by all staff. · Provide supervision of CNA and Home Health Aides according to state regulations and Home Instead Senior Care Policies and Procedures. · Assure the provision of training and competency evaluations for CNA and Home Health Aides. · Ensure the timely and accurate production of all required paperwork for the client’s plan of care, long-term care insurance, Home Instead Senior Care policies and procedures, and state/federal licensing and/or regulations. · Promote the longevity of CNA and In-home Aides through supportive supervision. · Participate in quality assurance through a cyclic record review. · Monitor computer system notifications and direct to the appropriate employee. · Adhere to all company policies, procedures and business ethics codes. · Learn, implement and use Sales Force. · Make relationships with referral sources within the company’s territory. · Participate in and contribute to the development of educational programs offered to clients, prospects, and co-workers. · Train CAREGivers on Scope Expansion skills in the office as needed. · Attend weekly staff meetings on Zoom Mondays, Wednesdays and Fridays at 9:00am. · Conduct employee COVID-19 testing as needed. Secondary Responsibilities: · Conduct client/CAREGiver introductions as needed · Conduct quality assurance (QA) visits with clients as needed · Participate in various PR strategies Education/Experience Requirements: College degree required Registered Nurse License in the State of Michigan Must possess a valid driver’s license and active automobile insurance All full-time key players at our franchise receive 15 days of PTO each year. Major holidays are paid off as well. Health, vision, dental insurance, IRA are available. This is a salary position with monthly bonus incentives. COVID-19 precautions Remote interview process Personal protective equipment provided or required Plastic shield at work stations Temperature screenings Social distancing guidelines in place Virtual meetings Sanitizing, disinfecting, or cleaning procedures in place All employees are required to wear PPE, which is provided by the company. Each Home Instead franchise is independently owned and operated.

Caregiver - $1,000 Bonus

$1,000 sign-on-bonus available! After 90 days of employment as a CAREGiver, you can go to paid for Certified Nursing Assistant training! Home Instead is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community. Home Instead provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion. Duties include, but are not limited to: Companionship and conversation Light housekeeping tasks and meal preparation Medication and appointment reminders Assistance with grooming and bathing Assistance with toileting and incontinence issues Alzheimer’s Care *No previous experience necessary - skills training provided by Home Instead* You can work 20-40 hours per week, as a second job or full-time one! Requirements to be a CAREGiver: Ability to treat and care for seniors and their property with dignity and respect Ability to communicate with clients in a friendly and congenial manner Complete a criminal background check, DMV check and drug screen Possess a valid driver’s license and valid auto insurance Our clients homes that employees are required to drive to are located in: Berkley, Beverly Hills, Birmingham, Bloomfield Hills, Clawson, Ferndale, Franklin, Hazel Park, Huntington Woods, Lathrup Village, Oak Park, Pleasant Ridge, Royal Oak, and Troy.Each Home Instead franchise is independently owned and operated.

Staffing Coordinator

Home Instead helps seniors live safely and independently in their home. We are the world’s trusted source for non-medical services and home care for seniors. We are seeking a multi-talented, professional and caring staff member. The Staffing Coordinator will be part of our Staffing Department, matching CAREGivers to clients. The right individual for the Staffing Coordinator position will have the ability to work in the office Monday through Friday 8:00 am-5:00 pm. The Staffing Coordinator will be assigned every other weekend to take emergency phone calls from the After-Hours Supervisor with staffing questions, typically 2-3 phone calls a weekend. Our office is located in Birmingham, MI but will be relocating to Clawson, MI by May 2021. Responsibilities: Reflect the values of Trusted Care at Home, (d.b.a. an independently owned and operated Home Instead franchise) Track and reconcile Clear Care entries, and monitor the Clear Care dashboard during working hours Answer each incoming call in a friendly, professional and knowledgeable manner Create and maintain client and CAREGiver schedules with an emphasis on creating high quality matches and the development of extraordinary relationships. Coordinate and maintain CAREGiver and client schedules on a daily basis. Monitor, mediate, and log all client and CAREGiver activity utilizing the software system. Follow up with all client and CAREGiver issues to ensure their problems are resolved. Enter and maintain accurate client and CAREGiver records in the software system. Working independently, maintain confidentiality of information and meeting deadlines. Demonstrate open and effective communication with owner, colleagues and CAREGivers. Participate in CAREGiver meetings (Celebration Meetings and Open House Meetings). Perform any and all other functions and responsibilities deemed necessary or as assigned by the General Manager Monitor and work with the Staffing Department and After Hour Supervisors to assure seamless communication and teamwork. Assist with Human Resource functions as requested. Education/Experience Requirements: High School Diploma or GED, Associates or Bachelor’s degree preferred. Previous geriatric, management, or staffing experience are preferred. One year of related business experience or an equivalent combination of education and work experience may be considered. Excellent problem-solving skills and ability to learn new tasks quickly and to handle a fast-paced challenging environment. Proficient with computers and Microsoft Office. Experience with handling client concerns and a strong desire to provide the highest quality service. Being organized, detail oriented, ability to multi-task, and demonstrate excellent oral and written communication skills and the ability to listen effectively. Meet or exceed minimum qualifications for each of the following checks: criminal history, motor vehicle driving record and drug test to be bondable. Must hold a valid driver's license and active automobile insurance. Professional integrity with no history of abuse toward a person. Benefits: Salary paid twice per month through direct deposit. Medical, dental, vision insurance, IRA and supplemental insurance available after 90 days of employment. Paid time off after 90 days of employment. Monthly bonus incentives after 30 days of employment. Each Home Instead franchise is independently owned and operated.