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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home. Our Home Care Service Area
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families in Dallas Since 1999

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Dr. Nancy Oppenheimer-Marks, Owner

Dr. Nancy Oppenheimer-Marks, Owner

​As an associate professor at the University of Texas Southwestern Medical School, Dr. Nancy Oppenheimer-Marks was conducting research in rheumatic disease in the Department of Internal Medicine when she chose a new career path.

"Following the death of my parents and after serious consideration, I decided to make it my priority to help provide quality care and compassion to our senior population", said Nancy. She found that the mission of Home Instead was much like her own and opened the Dallas franchise in 1999.

"The rewards are immeasurable", she said. "I get personal pleasure from helping clients and their families, and from employing great people."

She earned her PhD at the University of Texas Health Science Center at Dallas, now known as the University of Texas Southwestern Medical School. Nancy served on the board of directors for Friends of Senior Affairs and is a member of the Texas chapter of the Home Care Association of America.

Nancy's son is a professional pilot and her husband of over 40 years is a retired neurophysiologist who conducted research at the VA Medical Center in Dallas. She loves spending time with her family and friends, and likes to knit and fuse glass. She also enjoys the company of her dogs, Archie and Edith.

Natalie, Director of Business Operations

Natalie, Director of Business Operations

Natalie first joined ​Home Instead in September ​2007 as a Recruitment Retention Coordinator​ then in 2009 began working as the Service Coordinator where she applied her business skills to ensure the office complies with all state standards and licensing requirements. Natalie continued to grow and learn the business over the years which led to her current position as the Director of Business Operations.

In her current position, Natalie oversees the day to day operations of the business and ensures the office runs smoothly and efficiently. In addition to daily operations, Natalie is also responsible for marketing/networking, new client inquiries, accounts receivables, all client billing inquiries, and specializes in filing long term care insurance claims.

​Before coming to Home Instead, Natalie helped clients reach their goals through the Jenny Craig weight loss program. She has earned her degree in Business Management and Human Resources​. In her spare time, Natalie enjoys cooking, attending sporting events, and spending time with her daughter.

Debbie, Compliance Coordinator

Debbie, Compliance Coordinator

Debbie grew up as a military brat, living in many states coast to coast. She met her husband in Arizona, got married, and moved to Texas. For 13 years, she worked for Texas Instruments in Mechanical Drafting. Subsequently, she changed professions and over the course of several years worked in the front office of a Pediatric doctor's office handling billing and insurance claims and then a radiology office in their billing department.

One day in 2003, she met at friend for lunch at Home Instead in Dallas and was recruited to work in the office assisting with Human Resources. In 2003, it became a state of Texas mandate that all non-medical in-home care companies be licensed by the state. To ensure Home Instead stayed compliant with all state standards and licensing requirements, a new position was created: Service Coordinator. In 2009, after becoming a grandmother, Debbie decided to take a leave of absence to care for grandchildren. In 2014, she resumed a part time position as Compliance Coordinator, which encompassed all of the changing state and federal regulations, while also caring part time for her 3 grandchildren.

As often as possible, Debbie and her husband go to their cabin at Lake Texoma. Her favorite things to do are bird watching​, kayaking, and watching her grandchildren.

Angela

Angela, On Call Coordinator

Angela was born and raised in St. Vincent, Arkansas. As a young girl working on the farm she cared for all types of animals from horses to cattle. Her grandmother lived adjacent to her home and was an important part of her daily life. Angela has a passion for assisting animals and the elderly.  

The experiences she gained growing up inspired her to start at Home Instead while in college in 2000. After graduating from the University of Arkansas with a Bachelor’s of Science she moved to Texas. For three years she worked as client care coordinator at Home Instead before changing careers to work in software sales.  

Currently, Angela owns her own pet care company and is excited to rejoin Home Instead as the On-Call Coordinator.  

Kimberly, Human Resources Coordinator

Kimberly, Human Resources Manager

​Kimberly grew up in Honey Grove in Texas, a town with the tagline "The Sweetest Town in Texas". With that kind of start in life, how could you not want to devote your time to helping others?

She knew very early on that she wanted to work in the healthcare field and got her feet wet in the business 15 years ago as a CNA. After Kimberly had her three children she decided she needed a little more stability, so she applied for an Office Assistant position at a home care agency. From there, she worked her way up to becoming the HR Coordinator and has been in that role for 5 years.

Kimberly truly loves her job and thrives on finding the best quality Caregivers to work with our clients. In her free time, she likes to go shopping and play basketball.

Our Team

Your Home Instead team in Dallas, TX possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior's needs or provide information on local resources for seniors in the Dallas area.

Explore Local Resources for Seniors
Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

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