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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of San Rafael, CA.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Todd and Catherine Vaughan, Owners of Home Instead Senior Care-Marin County

Todd and Catherine Vaughan, Owners of Home Instead - Marin County

Todd and Catherine Vaughan acquired the Home Instead franchise in Marin County in January, 2010. Prior to owning Home Instead, ​Catherine spent 25 years in the project development and capital funding of senior housing, assisted living, and skilled nursing care projects and was very excited to move to the personal side of the senior care business through the acquisition of the Marin County Home Instead franchise with her husband, Todd, who’s prior career was in the automotive industry managing large departments, budgets, and staff.

Todd and Catherine had experienced first-hand the personal challenges and demands of dealing with a suddenly ailing father. He was hospitalized and then sent to a Geriatric Psych Unit for review where he was diagnosed with advancing dementia. In a matter of days, she and her sisters were dealing with court processes, trying to understand his condition and find resources for his care. Ultimately, he stabilized enough to be able to return to his own home where they hired Home Instead to help. It was such a relief for the sisters to have someone calling them weekly with updates on their father’s care and condition and knowing that their father was in good hands with Home Instead. As owners of their own Home Instead Senior Care franchise, Todd and Catherine are both engaged full time in the business and are committed to delivering the same quality care to their Marin clients that they expected for her father. As a team, they oversee the day-to-day operations of the business, manage care partner relationships in the industry, provide educational and resource support to families, and they represent the industry in legislative matters, both in California and nationally.  They have also been active sponsors of local charitable events and organizations to benefit our seniors in Marin.

Jackie Dragt, Client Service Manager

Jackie Holt, Client Service Manager

Jackie Holt joined the Home Instead team in February 2017 as the Staffing Coordinator and was promoted to Client Services Manager in 2019. Jackie is responsible for directing and coordinating all activities related to client schedules and plans of care. Prior to joining our team, she completed a degree in communications from San Francisco State University. She also worked in social media, marketing & sales for various startup companies in San Francisco. After working in the tech industry Jackie was looking for a career change, she was hoping to work for a company that is making a difference in the community and would allow her to still be people oriented.

In her spare time she enjoys being active in the bay area. Some of her favorite places include Stinson Beach, Sausalito and North Beach.

Christine Queirolo, Client Care Coordinator

Christine Queirolo, Client Care Coordinator

​Christy Queirolo joined Home Instead in December of 2018 as one of our Client Care Coordinators. In her role, she is the liaison between our clients, family members and the care team. Christy comes to us with a long history of customer service. Over the years, Christy has volunteered at a local senior care facility and personally cared for a friend suffering with Lou Gehrig's disease, demonstrating her commitment to helpng seniors live a better quality of life. This passion led her to Home Instead. She is a Marin County native, has a strong sense of community and builds strong, lasting and committed relationships.

In her leisure time Christy enjoys spending time with her family and friends and outdoor activities in the Bay Area.

Baldridge Rayna 2

Rayna Baldridge, Service Coordinator

Rayna joined the Home Instead team in Marin in June 2022. Rayna came to us from the Home Instead office based in San Juan Capistrano, California where she had worked in the field as a caregiver and then in the office in a recruiting and hiring role and then most recently as their Service Coordinator. Prior to joining Home Instead, Rayna became a Certified Nursing Assistant in her home state of Kentucky. She gained significant experience working for over three years in a senior care facility and developed a much deeper understanding of the needs and challenges of the elderly. She is extremely passionate about her role in helping seniors live safely and with dignity and respect.

In her free time, Rayna enjoys taking her two large dogs for hikes and spending time in the outdoors with friends and family.
Team Member Lita

Lita Acosta, Recruitment and Engagement Coordinator

Lita Acosta joined the Home Instead team in May of 2021 as Client Service Associate. In June of 2022, Lita assumed the role of Recruitment and Engagement Coordinator. Her role is critical to growing our team of exceptional CAREGivers that support the clients we serve.  

Lita has been in the staffing field for 21 years and enjoyed all aspects of meeting and helping people help others. For the most recent 11 years, she has been engaged in the medical and home care fields. Lita says that nothing gives her more pleasure than to be part of a team that engages and assists in the care of our elder population to ensure they can stay in their homes and maintain social connections as well.

In her spare time Lita enjoys spending time with her two wonderful children, her dog Lola and her three cats Puddin, Charlie and Littles. She also loves exploring the natural beauty of Marin.

Our Team

Your Home Instead team in San Rafael, CA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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