Meet Our Team

Todd and Catherine Vaughan acquired the Home Instead franchise in Marin County in January, 2010. Prior to owning Home Instead, ​Catherine spent 25 years in the project development and capital funding of senior housing, assisted living, and skilled nursing care projects and was very excited to move to the personal side of the senior care business through the acquisition of the Marin County Home Instead franchise with her husband, Todd, who’s prior career was in the automotive industry managing large departments, budgets, and staff.

Todd and Catherine had experienced first-hand the personal challenges and demands of dealing with a suddenly ailing father. He was hospitalized and then sent to a Geriatric Psych Unit for review where he was diagnosed with advancing dementia. In a matter of days, she and her sisters were dealing with court processes, trying to understand his condition and find resources for his care. Ultimately, he stabilized enough to be able to return to his own home where they hired Home Instead to help. It was such a relief for the sisters to have someone calling them weekly with updates on their father’s care and condition and knowing that their father was in good hands with Home Instead. As owners of their own Home Instead Senior Care franchise, Todd and Catherine are both engaged full time in the business and are committed to delivering the same quality care to their Marin clients that they expected for her father. As a team, they oversee the day-to-day operations of the business, manage care partner relationships in the industry, provide educational and resource support to families, and they represent the industry in legislative matters, both in California and nationally.  They have also been active sponsors of local charitable events and organizations to benefit our seniors in Marin.

Erin Bernsten grew up in Marin County and initially joined Home Instead in 2013 as their Operations Manager. She received her B.A. in Political Science from San Francisco State University and went on to complete SFSU's Paralegal Studies program. After Erin obtained her Paralegal certificate, she went to work for a boutique family law firm and enjoyed assisting families during very challenging and stressful times. She is excited to be back at Home Instead in her new role as General Manager. Erin believes her experience assisting families in complex family law matters will translate to working with seniors and their families in Marin County. During her initial time at Home Instead, she developed a passion for providing support and attention to our seniors. In her spare time Erin loves taking walks with her Basenji puppy, eating at new restaurants, cooking, and traveling.

Jackie Holt joined the Home Instead team in February 2017 as the Staffing Coordinator and was promoted to Client Services Manager in 2019. Jackie is responsible for directing and coordinating all activities related to client schedules and plans of care. Prior to joining our team, she completed a degree in communications from San Francisco State University. She also worked in social media, marketing & sales for various startup companies in San Francisco. After working in the tech industry Jackie was looking for a career change, she was hoping to work for a company that is making a difference in the community and would allow her to still be people oriented.

In her spare time she enjoys being active in the bay area. Some of her favorite places include Stinson Beach, Sausalito and North Beach.

​Christy Queirolo joined Home Instead in December of 2018 as one of our Client Care Coordinators. In her current role as Client Care Manager, she is the liaison between our clients, family members and the care team. Christy comes to us with a long history of customer service. Over the years, Christy has volunteered at a local senior care facility and personally cared for a friend suffering with Lou Gehrig's disease, demonstrating her commitment to helpng seniors live a better quality of life. This passion led her to Home Instead. She is a Marin County native, has a strong sense of community and builds strong, lasting and committed relationships.

In her leisure time Christy enjoys spending time with her family and friends and outdoor activities in the Bay Area.

Lita Acosta joined the Home Instead team in May of 2021 as Client Service Associate and Scheduling Coordinator. Her role is critical to supporting the clients we serve and growing our team of exceptional CarePros.  Her primary responsibilities are managing the staffing of our clients scheduling and care needs and assigning appropriately skilled Care Pros. She is a great advocate and mentor to our wonderful Home Instead CarePros.

Lita has been in the staffing field for 21 years and enjoyed all aspects of meeting and helping people help others. For the most recent 11 years, she has been engaged in the medical and home care fields. Lita says that nothing gives her more pleasure than to be part of a team that engages and assists in the care of our elder population to ensure they can stay in their homes and maintain social connections as well.

In her spare time Lita enjoys spending time with her two wonderful children, her dog Lola and her three cats Puddin, Charlie and Littles. She also loves exploring the natural beauty of Marin.

Erica joined our Home Instead office team in May 2023 as the Human Resource and Engagement Coordinator. She came to us after developing her HR skills in a people operations role at a tech company in San Francisco and has a background in life coaching, classroom teaching, and animal care. She earned a degree in Zoology from Cal Poly Pomona. Her unique combination of professional experiences and living abroad in Thailand and Australia for 5 years have prepared her to work well with people from many backgrounds.

Erica is passionate about supporting everyone in being their best and brightest. She is delighted to join a team that supports both growing the careers of our Care Pros and providing the absolute best care for seniors in our community. In her free time, Erica loves outdoor adventures with her dog, Freya, trying new restaurants, crocheting, and relaxing at home with her 2 cats, Shasta and Lassen.