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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Todd and Catherine Vaughan, Owners of Home Instead Senior Care-Marin County

Todd and Catherine Vaughan, Owners of Home Instead - Marin County

Todd and Catherine Vaughan acquired the Home Instead franchise in Marin County in January, 2010. Prior to owning Home Instead, ​Catherine spent 25 years in the project development and capital funding of senior housing, assisted living, and skilled nursing care projects and was very excited to move to the personal side of the senior care business through the acquisition of the Marin County Home Instead franchise with her husband, Todd, who’s prior career was in the automotive industry managing large departments, budgets, and staff.

Todd and Catherine had experienced first-hand the personal challenges and demands of dealing with a suddenly ailing father. He was hospitalized and then sent to a Geriatric Psych Unit for review where he was diagnosed with advancing dementia. In a matter of days, she and her sisters were dealing with court processes, trying to understand his condition and find resources for his care. Ultimately, he stabilized enough to be able to return to his own home where they hired Home Instead to help. It was such a relief for the sisters to have someone calling them weekly with updates on their father’s care and condition and knowing that their father was in good hands with Home Instead. As owners of their own Home Instead Senior Care franchise, Todd and Catherine are both engaged full time in the business and are committed to delivering the same quality care to their Marin clients that they expected for her father. As a team, they oversee the day-to-day operations of the business, manage care partner relationships in the industry, provide educational and resource support to families, and they represent the industry in legislative matters, both in California and nationally.  They have also been active sponsors of local charitable events and organizations to benefit our seniors in Marin.

Jackie Dragt, Client Service Manager

Jackie Holt, Client Service Manager

Jackie Holt joined the Home Instead team in February 2017 as the Staffing Coordinator and was promoted to Client Services Manager in 2019. Jackie is responsible for directing and coordinating all activities related to client schedules and plans of care. Prior to joining our team, she completed a degree in communications from San Francisco State University. She also worked in social media, marketing & sales for various startup companies in San Francisco. After working in the tech industry Jackie was looking for a career change, she was hoping to work for a company that is making a difference in the community and would allow her to still be people oriented.

In her spare time she enjoys being active in the bay area. Some of her favorite places include Stinson Beach, Sausalito and North Beach.

Christine Queirolo, Client Care Coordinator

Christine Queirolo, Client Care Coordinator

​Christy Queirolo joined Home Instead in December of 2018 as one of our Client Care Coordinators. In her role, she is the liaison between our clients, family members and the care team. Christy comes to us with a long history of customer service. Over the years, Christy has volunteered at a local senior care facility and personally cared for a friend suffering with Lou Gehrig's disease, demonstrating her commitment to helpng seniors live a better quality of life. This passion led her to Home Instead. She is a Marin County native, has a strong sense of community and builds strong, lasting and committed relationships.

In her leisure time Christy enjoys spending time with her family and friends and outdoor activities in the Bay Area.

Brownlie

Brownlie Raffaini, Recruitment and Engagement Coordinator

Brownlie Raffaini joined Home Instead in June 2021 as Recruitment and Engagement Coordinator. Her role is critical growing our team of exceptional CAREGivers that support of the clients we serve. Additionally, she is excited to plan engaging events, recognition and educational programs for our care team members. Prior to joining our team, Brownlie worked for Whole Foods Market as a Marketing Team Leader supporting the Marin stores from 2010 -2016. As a Marketing Team Leader, she supported and sponsored local Non-Profits with fundraising events and community engagement. While in this role she was most proud of her fundraising accomplishments in support of The Whole Planet Foundation and ranking 3rd in NorCal. In 2016 she was promoted to Team Member Services Associate General for both Mill Valley Whole Foods Market locations. She Onboarded over 300 Team Members and was there for them whenever they needed her help.

During 2020 her stepmother became terminally ill and upon her passing, she began caring for her handicap father. She shared with us that during this year she learned what is truly important in life and that is being selfless and compassionate and how special it is to be a caregiver. It was during this year that she decided she wanted to work in a field and for a company that gave her purpose and enriched the lives of people who care for our aging parents.
Team Member Lita

Lita Acosta, Client Service Associate

Lita Acosta joined the Home Instead team in May of 2021 as Client Service Associate. In this role she will be supporting our care team in the field, assisting in staffing client assignments, and providing general office operations support. She has been in the staffing field for 21 years and enjoyed all aspects of meeting and helping people help others. For the most recent 11 years, she has been engaged in the medical and home care fields. Lita says that nothing gives her more pleasure than to be part of a team that engages and assists in the care of our elder population to ensure they can stay in their homes and maintain social connections as well.

In her spare time Lita enjoys spending time with her two wonderful children, her dog Lola and her three cats Puddin, Charlie and Littles. She also loves exploring the natural beauty of Marin.
Grace Raskin, LVN, Client Care and Education Coordinator

Grace Raskin, LVN, Client Care and Education Coordinator

Grace Raskin joined Home Instead as our Education Coordinator in March of 2019. Grace has been a nurse for many years with experience in hospital, emergency room, and an assisted living facility where she served as the nurse administrator. Retired from full time nursing, she was excited to join our team as our part-time education coordinator. She also teaches nursing to students and works as a school nurse in her spare time. Grace enjoys sharing her nursing experiences with our staff and supporting our teams in the field with her extensive knowledge of senior care.

Kylie Stoneham, Client Care Associate

Kylie Stoneham, Client Care Associate

Kylie Stoneham joined the Home Instead team as a senior level CAREGiver and as a part-time Client Care Associate February, 2017. Kylie excels at the level of attention and detail paid to her clients and in supporting the general office activities as time permits. With past experience in an assisted living home, Kylie comes to Home Instead with a great passion to assist the needs of seniors. She began going to school to pursue a degree in criminal justice but slowly began developing a stronger desire for geriatrics. That's when she found herself growing within the senior care industry.

Our Team

Your Home Instead team in San Rafael, CA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

Latest review from our community