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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Dan Pahos, Franchise Owner

Dan Pahos, Franchise Owner

Dan Pahos is the owner of the Birmingham Home Instead franchise. After dealing with long distance elder care issues, while taking care of his parents in MN, Dan decided to resign from his industrial supplies sales position and start up the first Home Instead franchise in the state of Alabama. Home Instead has positioned itself to be the premier home care company for the elderly and disabled in the Birmingham area. For more information on Dan, please click here.

team member

Andrea Martin, Director of Operations

​Andrea Martin has been with Home Instead since January 2009. She has been working in the senior care industry for almost 14 years. She grew up in Tuscaloosa and graduated from the University of Alabama in 2006. While at Alabama she met her husband Will Martin. They were married in May 2007. When Andrea is not working, she loves spending time with her daughter Olivia, and her twins, Harper & William.

team member

Stacey Brooks, Director of Finance

Stacey Brooks has been with Home Instead since February 2004 as Director of Finance. She was born and raised in the Birmingham area. She and her husband have three children. Most of her time outside of work is spent taking care of her busy family. Stacey enjoys traveling with her family and going to the movies. Stacey and her husband are very involved in Church of The Highlands where they lead small groups for married couples.

team member

Jeanelle Huggins, Director of Client Services

​Jeanelle Huggins has been with Home Instead since March 2006, first as Staffing Coordinator and then as the Director of Client Services​. She grew up in the Atlanta area and settled in Birmingham after graduating from Samford University in 1996. Jeanelle loves being an aunt to her 11 nieces and nephews whom she enjoys visiting and spoiling. She loves singing in her church choir and spending time with family and friends. When not at work, she enjoys reading, eating chocolate (she eats that at work too), playing with her dog, and being a respite foster mom to babies through a local non-profit agency.

team member

Susie McClanahan, RN, Client Care Coordinator

Susie has been with Home Instead since December 2014. She spends her time with new clients, conducting quality assurance visits, and dementia training with new CAREGivers. She was a hospice nurse for 12 years and feels that experience has given her a heart for working with seniors. She is married to an Internist and they have two children. Her sons each have a child, so their favorite thing is spoiling grandchildren. Susie is a Parish Nurse at FBC Pell City, and is always looking for volunteers to join her medical mission trips to Africa.

team member

Megan Sisk, Client Care Coordinator

Megan grew up traveling the world as an "Air Force Brat". She spent much of her childhood in Edmond, OK. She attended Middle Tennessee State University in Murfreesboro, TN. Megan has worked in case management for many years. Megan is married to Josh and they have two children, Wilson and Millie. In her free time, Megan enjoys hiking, cooking, baking, going to the beach and attending Atlanta Braves games.

team member

Burdette Payne, Service Inquiry Specialist

Burdette Payne joined Home Instead in July 2017. He grew up in Akron, Alabama, and graduated from The University of Alabama. Before joining Home Instead, Burdette spent over 30 years in health care management, as the business manager of a medical clinic. In his free time, he enjoys movies, attending the theatre, and cooking for family and friends.

team member

Jill Ballinger, Recruitment and Retention Coordinator

​Jill Ballinger has been with Home Instead since January 2005. She started out as the receptionist and is now working in Human Resources. She and her husband Chad have been happily married since 2005. Jill has two young sons, Jackson and Camden, and a little girl named Brooklyn. When she is not working, Jill enjoys going to the movies with her husband, and spending time with her children.​​

team member

Dot Johnston, Recruitment and Retention Coordinator

​Dot has been employed by Home Instead since 2005, working in various capacities. She grew up in Florence, Alabama and graduated with a degree in Public Relations from The University of Alabama. She has been employed in the Birmingham area since 1980. Dot and her husband, Jim, have two children. She enjoys spending time with her kids who are way too grown-up as well as activities that promote fitness and health.​​​

team member

Condoleezza Bell, Recruitment and Retention Coordinator

Condoleezza Bell has been working for Home Instead since June 2012. She became part of the office staff in February 2013 as the weekend on call CAREGiver. In 2019, Condoleezza was promoted to Recruitment and Retention Coordinator.

She was born and raised in Birmingham, Alabama. She started her career as a CNA in 1983 and has enjoyed every moment being around senior citizens. In her spare time, she enjoys spending time with her family and hanging out with her son whenever he comes to town. Her hobbies are drawing, painting, knitting, reading, walking and occasionally working out.

team member

Matthew Seals, Staffing Coordinator

Matthew has been with Home Instead since 2009, first as on-call staffing coordinator and now he is the on-site staffing coordinator team. Matthew has three children that keep him busy. His oldest son is in an officer in the Army. His other two children live locally. Matthew is a proud "Pappi" to his sweet granddaughter, Tilli. In his spare time, Matthew enjoys watching movies and Alabama football.

team member

Janet Wallace, Staffing Coordinator

Janet Wallace has been with Home Instead since 2012, has an extensive background in the senior care industry as director of assisted living facilities, and comes from a long line of caregivers in her family. She has a passion for serving the elderly and their families by helping them maintain as much independence as possible. She takes pride in being a “matchmaker” by finding the best possible caregiver for each client.

Janet has two daughters and three grandchildren. In her spare time, she enjoys playing bridge, cooking, theater, and traveling (especially cruising).​

Team member

Anthony Davis, On-Call Staffing Coordinator

Anthony joined Home Instead in Summer 2019 as an on-call staffing coordinator. Anthony grew up on the Oregon Coast and served in the Air Force for 6 years. After moving to Alabama from Alaska, Anthony transitioned into being a stay-at-home dad to his three rambunctious children. He is an avid disc golf player and die-hard Denver Broncos fan!

Kelly Bennett, On-Call Staffing Coordinator

Kelly Bennett, On-Call Staffing Coordinator

After serving in the military for eight years, she returned to Birmingham to work in the Worker's Comp field. She came to work as our On-Call Staffing Coordinator in July 2015. She enjoys spending time with her family, including her two nieces, volunteering with the Shelby County Humane Society and back country hiking.​

Coretha Smith, On-Call Staffing Coordinator

Coretha Smith, On-Call Staffing Coordinator

Coretha Smith joined Home Instead in 2009 as a Staffing Coordinator. She resigned in 2011 to further her education where she attended Faulkner University and obtained her graduate degree, Masters of Science in Management in 2012. In August 2015, she rejoined our team as On-Call Staffing Coordinator. Coretha has two beautiful daughters, Destinee and Renardia. She enjoys spending time with her family, cooking, and vacationing at the beach.

team member Amber

Amber McKinstry - Marketing

Amber McKinstry has been with Home Instead since July 2021. She has lived in the Birmingham area since her childhood and, after graduating from the University of Montevallo, she was a pre-school teacher for many years. She has worked in the private sector and nonprofit world before obtaining her Juris Doctorate in 2015. At that time she entered the Healthcare field working as Long Term Care Ombudsman and in a Long Term Care facility setting in Jefferson County. Amber enjoys music, reading and travel. She is a busy caregiver to her four demanding cats, Sterling, Lucy, Thurston & Lovie.

Our Team

Your Home Instead team in Birmingham, AL possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.


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