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Latest Reviews & Testimonials

It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.

Read what other families in Concord, NC have to say about Home Instead!

HI BRAND OCT20 112A8424 LT
The people at Home Instead took excellent care of my dad. Everyone including the office staff, the nurses and the caregivers that came to his home were wonderful and treated him very well. Dad benefited tremendously from the assistance the caregivers provided and really enjoyed their companionship. I highly recommend Home Instead to anyone in need of in home care.
Extremely pleased with staff and caregiver. Could not be more pleased. I believe God sent them to me. My surgery needed a specialized caregiver. That is what I got. I highly recommend them to anyone. Just superb.
We hired Home Instead for home health aide following my mother-in-laws mastectomy. We have been using them for one week and are scheduled for next week as well. First, they are reasonably price for home health aide :) !
From the first phone call, to meeting the staff that helped mom, EVERYONE has not only been professional, but absolutely friendly and delightful, so easy to talk to, eager to help in any manner, give consistent care, always smiling and positive, and just all around good people!! Never once did I feel uncomfortable or have doubts after meeting the staff. Sabra came with Dawn on her first day, which I thought was awesome. It showed me that they were a team and very supportive of each other! I showed them around the house, let them know the goals for the day, and light house keeping duties that could be performed. Dawn has been a dream! She radiates helpfulness and joy! When she helped mom with her shower, I think she got more wet than mom! Lol! But mom was super comfortable and felt very safe with Dawns help transferring in and out of the shower, and helping wash what she couldn’t reach. Much love and care was taken with the way she has been with mom. Alma came on Wednesday. Sabra came with her to get acclimated on her first day as well. Alma is currently in nursing school, which just proves she was here for the right reason. This is her passion to take care of people! That warmed my heart! All her actions, helpfulness, and positive attitude brightened moms day! Something mom mentioned to me was, “Ya know, I never once saw Alma on her cell phone.” For an 8 hour shift I think that speaks for itself! With both Dawn and Alma they have gone above and beyond what we asked for or expected!! When I asked them to document certain items like time meds given, basic vitals, and drain management, each was very thorough and did exactly how I asked. When you are trusting someone else with your loved one’s care, it can be frightening and uncomfortable. However, there has NOT been one experience since my first call to Home Instead that made me have any doubts or concerns!!
God has placed these Angels to help and protect my mom when we can’t be there. They are Angels!! ❤️
We had Home Instead Senior Care for my mother before she passed away. The caregiver was great. They sat with her, did light housework, prepared the food and helped her up and down and out of the bed. Our experience was great, I didn't have any problems at all. They were always on time and always did everything that we asked them to do.
As a full time care giver for my wife who loves to craft, I needed some temporary help. I was looking for someone who was an organizer to help with her craft room and able help take care for her. We contacted Home Instead and they set out to find someone to fill our needs. They found exactly what we needed and what we thought was going to be a temporary situation, turned into someone we could not do without. She is always here on time and ready for whatever is needed from her. She and my wife have a great relationship and besides organizing the craft room, she has my wife once again doing what she loves, crafting. She has also given me the help I needed to get some much needed rest. We have no plans on letting her go. Home Instead worked with us to find exactly what we needed! Thanks Home Instead!
I called Home Instead at my father's request for help. He lives alone, and he was forgetting to take medicine, getting confused while driving, and having some difficulty with daily chores like laundry. I work full time and have three teens, so it was just not possible for me to be there to help during the week. The caregivers from Home Instead have taken him on errands, done light housework, and kept him company in general. It has been easy to change the number of days someone comes by when necessary. Home Instead allows my dad to keep living by himself, and that is important to him.
I want to tell you about my amazing caregiver. She has made my life so much better and easier. She has an outgoing personality. I look forward to seeing her on the days she cares for me. She does what every caregiver should do. She cooks my meals for me. She keeps my house clean and she keeps me clean. Most of all she listens and talks to me as a friend. Our conversations are unlimited. We talk about many things. I don’t know what I would do without her. God bless my caregiver and Home Instead
I have been very pleased with the help provided by this agency. My parents look forward to her arrival every day and she is willing to do whatever is needed be it cooking, cleaning or just a friendly chat!
We are using Home Instead for my mother. Everything seems good so far. The caregiver comes twice a week for companionship, medicine reminders, bathing reminders, and cleaning task reminders. I don't have any issues.

The Benefits of Home Care

Read more about how home care services can help enhance a person’s enjoyment of life.
Home Instead Caregiver stands smiling in front of senior woman in bed