A Home Instead caregiver sits on a porch swing with an elderly man, both smiling warmly, highlighting a moment of shared connection and companionship.

Care Pro Portal

Resources for Care Professionals employed by Advent Care, LLC dba Home Instead

Care Pro Suggestion Box:

Got a suggestion? Tell us what we can be doing better for Care Pros:

Care Pro Referral:

Know someone who will make a great Home Instead Care Pro? Send them the following link to apply. If they are hired, work 100 hours, and in good standing, you’ll receive $50.00 and so will your friend too! THANK YOU!

Apply for Home Care Jobs Here

Care Pro Forms and Links

Incident Report: Click Here
Time Off Request Form: Click Here
Change in Availability Form: Click Here
Gift Form: Click Here (form must be downloaded, completed, and returned to office )

Frequently Asked Questions from Care Pros:

The 10th and 25th of each month.

(Check your spam/junk folder if you are not receiving your pay stubs)

Please login to the iSolved app (download again if needed) from Care Pro onboarding. Your pay stubs are contained in the app, and you can make updates to your direct deposit or your W4 withholdings from the app.

Click here to get started: https://lively.payactiv.com/welcome

Discounted fees for Home Instead Care Pros using Payactiv:

To access funds the same day: Cost is $2.99 per transaction.

First, attempt to clock in and/or out on the ClearCare Go App. Ensure you have a good phone signal and you are still onsite at the client’s house/location. If not successful the first time, please swipe out of the app, and relaunch.

Home Instead shirt and identification badge (unless instructed by the office that it NOT be worn).
Winter: A long sleeve shirt may be worn under your Home Instead shirt. A cardigan and jacket may be worn with your polo.
Summer: Short sleeve Home Instead options are available.
Black or khaki slacks or calf-length or longer capri pants or skirts. Shorts are not to be worn.
Safe and comfortable footwear, close-toe shoes must be worn.

You may NOT wear the following: revealing shirts/tank tops, short skirts/shorts, denim jeans, sweat pants, pajama pants, yoga pants, heels, flip-flops, and hats.

Any questions about the dress code, please call the office.

Benton City:

Tri-Cities Food Bank-Benton City, 712 North 10th Street, Benton City, WA 99320, (509) 588-5454.

Tri Cities:

Seventh Day Adventist-Pasco, 605 N. Road 36, Pasco, WA 99301, (509) 547-4998.
Tri-Cities Food Bank-Kennewick, 420 Deschutes Avenue, Kennewick, WA 99336, (509) 586-0688.
Tri-Cities Food Bank-Richland, 321 Wellsian Way, Richland, WA 99352, (509) 943-2795.

Walla Walla:

Blue Mountain Action Council, 921 W. Cherry Street, Walla Walla, WA 99362, (509) 529-3561.