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A Home Instead caregiver and an elderly woman prepare a meal together in a sunny kitchen, symbolizing teamwork and independence in home care.

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Provo, UT.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team

J.R. Crazier, Owner

I entered the field of caregiving following my father's diagnosis with pancreatic cancer. After his passing in 2015, I resigned from my previous position and redirected my career to provide care for others. While serving as an Administrator in a skilled nursing facility, I managed daily operations during the day and supplemented my experience by working evenings as a Certified Nursing Assistant (CNA). I am deeply passionate about caring for individuals in need. I founded my Home Instead franchise with the vision of making a meaningful impact in people's lives. Each day, our team delivers incremental yet significant improvements to our clients' well-being by addressing their most pressing needs.

Outside of my professional commitments, I am an automotive enthusiast with a keen interest in cars, motorcycles, and outdoor adventures. I share this passion for the outdoors with my wife and children. Originally from Idaho, we have established our home in Utah County, Utah, where we enjoy the proximity to the stunning Wasatch Mountain Range. There, we engage in activities such as hiking, paddleboarding, and creating lasting family memories.

Michele

Michele Quarnberg, Human Resources

Michele’s unwavering dedication reflects her deep commitment to dignity and respect—for both seniors and the caregivers who serve them. As a Certified Nursing Assistant with over 30 years of professional experience, she is known for her kindness, reliability, and thoughtful attention to the small details that make a lasting difference.

Max

Max Hales, Business Development Advisor

Hi, my name is Max. I am the Business Development Advisor for Home Instead. I build relationships with other businesses and help answer questions for potential clients. One of my tasks is to make sure the community knows that Home Instead is a positive company that provides positive experiences, and makes life easier. My wife and I have a young dog who creates a lot of chaos. I love good food and organized team sports.

Caren

Caren Liebelt, Client Care Advisor

Caren is a registered nurse with over thirty-five years of experience with the elderly in the nursing home and rehabilitation setting. She served as the chairman for the Alzheimer’s Association in Richfield, Utah for five years. She is a graduate of Weber State University and is an author and poet with seven published novels. She is currently serving as Client Care Advisor at Home Instead. Caren enjoys arts and crafts and loves to spend time with her children and grandchildren. 

Jess

Jess Cassiant, Trainer

Hello, my name is Jessica Cassiant. I wear many hats within Home Instead. I’m a Care Professional/CNA, After Hours Coordinator, and Front Desk Assistant. I’ve worked here for 7 years come July. I have 3 brothers and 3 sisters and I’m the second oldest of the bunch. I’m the proud auntie of 15 nieces and nephews. Family means the world to me. I don’t have any pets, I do like animals, though. I’m a bit of a hoarder with books, puzzles, and art supplies. I have a degree in Education and Marriage and Family Studies. I’m planning to get a Master’s in Social Work at BYU in the fall.

Our Team

Your Home Instead team in Provo, UT possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

A Home Instead caregiver kneels to help an elderly man tie his shoes in a cozy living room, highlighting patient and personalized care for daily tasks.

Testimonial

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