Jeanne was an Occupational Therapist for more than 24 years, and her highly successful career that included a generous daily mix of empathy and compassion was a perfect skill set when Jeanne transitioned to a Home Instead® Care Professional position as a result of new family experiences and challenges.
“I worked as a full-time Occupational Therapist until my husband and I were incredibly blessed with our twin boys and beautiful daughter, all within a couple of years. We felt as if we had triplets because they were born in 2007 and 2008!” Jeanne recalled. “I was a busy stay-at-home mom during their preschool years and also worked part time as an Occupational Therapist.”
Her OT career and family caregiving responsibilities served Jeanne well when she began searching for a flexible employer and fulfilling work. Jeanne explained: “I was caregiving for our little ones at home and caregiving for adults of all ages at rehabilitation centers, hospitals and skilled nursing facilities.”
Furthermore, Jeanne pointed out: “While working as an Occupational Therapist, I grew very fond of working with my geriatric patients because they reminded me of my parents. My OT background comes in handy when helping my Home Instead clients maintain their independence in their daily activities and routines.”
When the COVID-19 pandemic made its worldwide entry in 2020, Jeanne’s children suddenly began schooling at home as Jeanne took a break from occupational therapy. In March 2023, Jeanne came across a flyer for the award-winning Home Instead franchise of Collin County in Plano, Texas. In September 2025, Jeanne herself became an award-winning employee when she was honored as the Care Pro of the Month for the franchise owned by Chase and Taylor Crenwelge.
Home Instead Care Pro Advocate Amanda Ross announced Jeanne’s accolade. “Jeanne has been an excellent part of our Home Instead Care Pro team. She is very consistent with her clients, and she pays attention to changes and details for her clients’ care needs. Jeanne makes things look easy because it is always comfortably quiet – we don’t hear from Jeanne much unless there are changes in schedules or she needs to report a concern about one of her clients. Jeanne embodies Home Instead’s guiding principles of ‘Build Trust, Take the Lead and Share Your Heart.’ ”
Jeanne said: “I’ve had the privilege and honor to work with several military veterans in my 2½ years at Home Instead and am so grateful for the opportunity to serve those clients. They are truly special and deserving of the care Home Instead provides. I enjoy listening to their stories and experiences, and help provide support for those memories that are difficult as well.”
Jeanne’s clients have created a kaleidoscope of memories during her 2½ years of fulfilling Home Instead’s mission of enhancing the lives of aging adults and their families. Jeanne and Home Instead have created a care experience that’s based on human touch, transparency and compassion.
“One of my clients, who is 96, inspires me with his sharp mind and stories. He is a veteran who has done many things in his lifetime, and it is an honor to serve him,” Jeanne said. “He often will ask me to help him fix small repair projects or items around his home. We problem-solve together and usually can accomplish the task at hand. It has inspired me to try more do-it-yourself projects than I have in the past, and I have him to thank for that.”
For Jeanne and her fellow Care Pros, touching lives impacts their souls, whether they are providing physical help such as light housekeeping, meal preparation, medication reminders or personal care or if they are offering emotional support in a companionship role. Jeanne added: “I absolutely enjoy working with all my Home Instead clients and am thankful to be working for a company that truly cares for its clients.”
All Home Instead Care Professionals are screened, trained and insured. For inquiries about employment, please call (469) 916-9202 or apply online. For further information about Home Instead, visit our website at homeinstead.com/278
