SCHEDULING AND ON-CALL COORDINATOR

Computer savvy, adapt well to change and enjoy working early hours in the day?

We are looking for a Scheduling and On-Call Coordinator to manage our schedules for caregivers and clients. Position has the ability to work in-office two days a week and remotely 3 days a week after first month of training.

We ask that you please apply at www.homeinstead.com/799 and complete full application if interested. We will not reach out to anyone who does not fully complete.

This individual must have a pro-active work ethic, trustworthy to work from home and answer phones and handle schedules immediately during work hours, ability to problem solve, be detailed oriented and the ability to build trusting relationships over the phone. Proficient computer and typing skills and working with database systems, MS Outlook and MS OFFICE is a must. Previous staffing or scheduling experience is a big plus!

The Ideal Candidate:

• Compassion with a helpful attitude with great communication skills
• Out of the box thinking to fill shifts
• Computer skills- quick to type for texting and emails to staff
• Punctual, starts every day on time
• Self driven- sets their own day and knows how to fill shifts accordingly and plan weekly and monthly
• Fills every shift quickly with the right person
• Ability to multi-task with extreme attention to detail
• Must work at a high intensity with calm attitude
• Must be dependable and reliable
• Must demonstrate effective listening skills
• Must have great customer service attitude and pleasant phone manner while being personable
• Excellent verbal and written communication skills
• The ability to prioritize and organize
• The ability to demonstrate initiative while working under limited supervision
• The ability to focus on client satisfaction
• Excellent problem-solving skills
• Proficient at MS Outlook, MS Word, MS Excel, writes appropriately for a work environment
• Proficient in appropriate email writing in the English language
• Ability to work a unique schedule to work alongside office needs: M-TH 6:00 AM- 2:00 PM, F and Sat off, Sunday 4 AM- 12 PM. This schedule fits the needs of our caregivers who work 24 hours a day. It is a great schedule for those that enjoy 2 hours of quiet time to plan each morning.
• Position works in office Mondays and Wednesdays. Position can be remote T,TH,SUN after first 30 days.
• On-call every third week from 3 PM Friday- 4 AM Saturday, 10 PM- 4 AM Saturday night, 10 PM- 6 AM Sunday night. Minimal calls should be anticipated during these times. With on-call paid 36 hours each week for office work and 4 additional hours each week for anticipated on-call totaling 40 hours per week.
• Pay range $12-13 per hour based on experience, Full Time, and potential for getting goal bonuses make this position a unique opportunity for the right candidate. Potential to grow with company also a plus!

APPLY TODAY!

**Resume and FULL application should be submitted for consideration and application must be completed fully through website at www.homeinstead.com/799**

Position Information

Title: Scheduling and On-Call Coordinator

Please note that this position is for the franchise office located at 7598 N MESA, STE 203, El Paso, TX 79912. Each Home Instead franchise is independently owned and operated.