Careers
CLIENT CARE ADVISOR
Beaumont, Mid-County, Orange
Client Care Advisor
Home Instead – Beaumont, TX
Pay: $45,000–$60,000 (DOE)
Schedule: Full-Time
Location: Beaumont, TX
About the Role
Home Instead Beaumont is seeking a Client Care Advisor / Client Advocate to support seniors and their families from day one. This role focuses on new client onboarding, ongoing care advocacy, and service quality, serving as a trusted point of contact throughout the client journey.
What You’ll Do
Serve as a client advocate for seniors and family members
Onboard new clients, guiding them through services and care expectations
Build and maintain strong client relationships
Support and monitor care plans and evolving service needs
Communicate client concerns to caregivers and care teams
Follow up to ensure client satisfaction and continuity of care
Document client interactions in care management systems
What We’re Looking For
Experience in healthcare, home care, senior care, or client services
Strong communication, empathy, and problem-solving skills
Ability to manage multiple clients in a fast-paced environment
Customer service backgrounds also welcomed
Why Home Instead?
Meaningful, relationship-based work
Supportive, mission-driven team
Locally owned Beaumont office
Apply today