Part-Time Scheduling Assistant

Home Instead Knoxville is looking for a detail-oriented and organized Part-TimeScheduling Assistant to manage Client and Caregiver schedules. This role is critical to ensuring smooth daily operations, on-time project completion, and efficient use of personnel and assets.

The Scheduler Assistant is responsible for coordinating and maintaining daily schedules. This role ensures timely service delivery by matching caregivers’ availability with client needs, managing schedule changes, and communicating effectively with team members and clients.

Benefits to being a Home Instead Key Player:

• SIGN ON BONUS $500!!!
• Competitive Pay
• 401k
• Paid New Hire Training
• Mileage Reimbursement
• Vacation Pay
• Sick Pay
• Paid Continuing Education
• Monthly Bonuses
• Fun, Supportive and family-oriented work environment with awesome coworkers!

Essential Job Functions

• Communication with Clients, Caregivers, and Admin Team.
• Handle client and caregiver scheduling requests, changes, and cancellations.
• Maintain scheduling software and ensure accurate data entry.
• Monitor and resolve scheduling conflicts in a timely and professional manner.
• Proficiency in software (e.g., Microsoft Outlook, Excel, OneDrive, Wellsky).
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Attention to detail and problem-solving abilities.
• Familiarity with shift scheduling or workforce planning software.
• Primarily office based.

Education/Experience:

• 1-2 year experience in home care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered.
• Preferred: Can navigate windows easily and learn innovative programs quickly. Must be self-sufficient in handling complex computing tasks.
• Preferred: Excellent driving record and background record.

Does this sound like you? Apply now or send your resume to [email protected]

Home Instead provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Home Instead complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company conducts business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.