Recruitment and Engagement Advisor

At Home Instead, we are dedicated to helping older adults live safely, comfortably, and with dignity in their own homes. The Recruitment and Engagement Coordinator drives our mission to expand compassionate in-home care, directly contributing to growth goals while fostering a high-quality culture and reducing Care Professional turnover. This role leads recruitment, training, and engagement efforts for Care Professionals while promoting a positive and supportive work environment.

• Recruitment and Hiring

• • Maintain and manage ATS system, addressing and engaging all leads and applications.
    Schedule and conduct Care Professional interviews.
  • Assist with Scheduling to coordinate Care Professional schedules with an emphasis on high-quality matches and extraordinary relationships.
  • Interact with client/client families as needed to ensure seamless service
• Training & Development
  • Schedule and lead Care Professional orientation and new hire training, including Alzheimer’s and Dementia Training.
  • Create and oversee continuing education learning plans required to meet Home Instead® Standards.
• • Evaluate and update orientation and training materials as needed.
• Engagement & Retention
  • Develop and implement engagement strategies to promote Care Professional satisfaction and retention.
  • Achieve NET Care Professional goals for the location.
  • Schedule and conduct annual reviews, ongoing performance conversations, and problem resolution.
  • Develop, plan, and facilitate quarterly Care Professional meetings.
  • Prepare and distribute the monthly Care Professional newsletter.
• Education/Experience:
  • 2-year degree in Healthcare Administration, Social Work, Gerontology, or a related field or equivalent experience
  • • 5 years of facilitation/training experience or equivalent combination of education and work experience.
    • Experience working directly with older adults, families, and caregivers is a must.
• Other Requirements:
  • Availability to work evenings or weekends as needed.
  • Availability to be on call as needed and as required in a rotation period.
  • Valid driver’s license and reliable transportation (if client visits are necessary).
  • Ability to maintain confidentiality and adhere to ethical business practices.