Administrative Assistant

Office Coordinator – Wadsworth Office

$34,000 – $37,500 | Monday–Friday | 8:30 AM – 4:30 PM

Looking for a role where your organization skills and heart for people truly matter?
We’re searching for an Office Coordinator (Administrative Assistant) who loves keeping things running smoothly, enjoys being the friendly face of the office, and finds purpose in serving seniors and those who care for them. If you’re dependable, upbeat, and thrive in a team that feels more like family, we’d love to meet you!

Why You’ll Love This Role

As our Office Coordinator, you’ll be the heartbeat of our Wadsworth office—supporting clients, Care Pros, and leaders alike. From greeting visitors with a smile to keeping day-to-day operations on track, your work will directly impact the quality of care we provide. This is a full-time position for someone who takes pride in their work, values compassion, and enjoys making a difference every day.

What You’ll Be Doing

• Answer and direct calls in a warm, professional, and knowledgeable manner
• Welcome visitors and help everyone feel comfortable, seen, and respected
• Monitor and respond to voicemail messages promptly
• Keep office supplies stocked and organized
• Support HR with Care Pro engagement and communication efforts
• Communicate client and Care Pro concerns to the appropriate team members
• Assist with coordinating shift coverage when needed
• Help facilitate introductions between clients and Care Pros
• Share On-Call responsibilities with teammates (additional compensation provided)
• Maintain a clean, organized, and welcoming office environment (light cleaning such as dusting and vacuuming)
• Uphold all Home Instead standards with professionalism and care
• Communicate openly and effectively with leadership, teammates, and Care Pros
• Show up consistently—your reliability truly matters here
• Work independently, maintain confidentiality, and meet deadlines with confidence

What We’re Looking For

• At least 2 years of experience in an administrative or customer service role
• Strong communication, organization, and multitasking skills
• A self-starter who enjoys teamwork and collaboration
• Experience in senior care is a plus, but not required
• A compassionate, patient, and professional approach when working with seniors, families, and staff

Ready to Join Us?

If this sounds like a great fit, apply today at HomeInstead.com/181.

P.S. Don’t wait—we’re ready to hire!
Interviews are happening now, and we can’t wait to meet the right person to join our team.

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