Home Instead’s shared Cleveland organization reports more than 30 years serving Cleveland and its suburbs. Its nurse managers bring more than 60 years of combined experience serving older adults, with other leadership team members contributing more than 50 years of combined senior healthcare experience.

The organization also works with Cleveland Clinic on programs involving post-discharge home care, transportation, dementia diagnosis support, and cancer diagnosis support.

Look for changes in personal care, meals, mobility, memory, transportation, or social connection. A hospital stay or new diagnosis may also create a sudden need for help.

Transportation is specifically identified by the local team as a recurring challenge.

For families trying to plan before a crisis, the What’s Next Toolkit offers checklists and conversation starters.

Sometimes. The shared organization reports same-day capability, supported by a dedicated staffing team and 24/7 on-call phone coverage.

Availability depends on care needs and appropriate Care Pro staffing.

Yes. The Cleveland team works with Cleveland Clinic programs involving in-home support after discharge, transportation, dementia diagnosis support, and cancer diagnosis support.

Home Instead provides non-medical home care within those situations rather than replacing clinical treatment.

Multiple leadership team members are Certified Dementia Practitioners. Care Pros complete a Virtual Dementia Tour before being assigned to someone living with dementia.

The organization’s Cleveland Clinic work also includes support associated with dementia diagnoses.

Yes. The organization reports sponsoring nonprofits, health fairs, community events, senior centers, and veteran organizations. Team members also volunteer with DAV and Veteran Service Commissions.

The organization has been recognized as a Cleveland Top Workplace by The Plain Dealer for multiple years.

With an agency-based model, the local office manages Care Pro staffing and the broader care relationship rather than leaving a family to independently recruit and coordinate a caregiver.

Families should compare options based on their needs, schedule, desired level of office support, and responsibilities they are comfortable managing themselves.

Cost depends on the amount and type of care required. Transportation and several weekly visits will differ from 24-hour support.

The care team can explain expected costs after learning about the situation. Home Instead’s Cost of Care resource can also help families understand common pricing factors.