Social Worker

Social worker

Location: 4140 Sheridan Drive,Williamsville, NY

Schedule: Full-time or Part-time

Remote Work: No

Are you passionate about making a difference in the lives of older adults and their families?
Do you thrive on building meaningful relationships and coordinating high-quality care?

If so, we'd love to meet you! We're seeking a compassionate, reliable, and trustworthy self-starter who also thrives in a goal-oriented, team environment and is ready to help grow our impact in the community.

Duties will include, but are not limited to:

• Complete quality assurance visits with existing clients and direct our employee base in better assisting those clients.
• Facilitate CAREGiver/client introductions.
• Contact prospective client inquiries through placing cold calls.
• Assist with in person care consultations.
• Facilitate CAREGiver/client introductions.
• Travel locally to complete role related tasks.
• Perform duties that relate to client care in collaboration with the team.
• Resolve problems that arise with clients and families.
• Work with other team members to coordinate various aspects of a client's care.
• Maintain relationships with existing referral providers in the community.
• Perform any and all other functions deemed necessary.
• Maintain regular attendance to execute job responsibilities.
• Adhere to all company policies, procedures, and business ethics codes.

Knowledge, Skills and Abilities:

• Must have an understanding of and uphold the policies and procedures established by HJBW Enterprises, LLC, (d.b.a. an independently owned and operated Home Instead franchise)
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
• Must have the ability to work independently and with a small team, maintain confidentiality of information and meet deadlines
• Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
• Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
• Must demonstrate knowledge of the senior care industry
• Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
• Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community
• Must have the ability to present a professional appearance and demeanor
• Must have the ability to operate office equipment
• Must be able to operate Home Instead technology systems
• Must be patient and congenial on the telephone
• Must have computer skills and be proficient in Excel and Word
• Must have the availability to work evenings or weekends as required on occasion
• Must have the ability to perform duties in a professional office setting
• Must have the ability to work as a part of a team
• Must have access to reliable transportation
• Must be able to lift, push, pull up to but no more than 25 pounds
• Must be able to bend, stoop, and kneel
• Must be able to visit people in a variety of home environment

Requirements:

• Bachelor's Degree preferred.
• One year of related business experience or an equivalent combination of education and work experience may be considered
• Must possess a valid driver's license and be compliant with New York State Motor Vehicle laws and must follow the Policy that pertains to Driver's License requirements as a condition of employment.
• Ability to lift, push, pull up to but no more than 25 pounds

Apply online: www.homeinstead.com/575

No phone calls please. Thank you for your anticipated cooperation.

HJBW Enterprises, LLC, d.b.a. an independently owned and operated Home Instead franchise is an Equal Opportunity Employer.