Meet Our Team

Lisa and Ed Ganem opened their Home Instead Senior Care offices of Seacoast and Southern New Hampshire in 2002 after experiences in their personal life lead them to understand the many challenges that families face. Lisa's aging grandparents and the loss of family members, including the death of her father at an early age, prompted her to leave her career in finance. During this same time, they took in Ed's mother during her last years of life, as she alternated visits with Ed's siblings, to ensure she could remain at home and enjoy her children and grandchildren. Soon after these experiences, they realized their goal was to offer other families support by giving them the choice to allow their loved ones to age at home, wherever they may reside, with dignity and independence.

As a powerful, cohesive team, Lisa and Ed oversee day-to day operations, company standards and the overall management of their Home Instead Senior Care franchises. Their business acumen paired with their desire to promote a better quality of life for seniors allows them to successfully demonstrate their passion for serving the community. Ed works to ensure a personal level of service as he gets to know each new client and most often goes above and beyond the call of duty as he looks after the well-being of every client. While, Lisa works to get involved in the community as she serves on the Board of Service Link since 2005 and the Board of FOSI (Friends of Service Link), as Treasurer. Lisa graduated from the University of Massachusetts Lowell with a Bachelor's of Science in Finance. Ed graduated from University of Massachusetts Boston with a Bachelor's of Science in Criminal Justice.

Prior to Home Instead Senior Care, Lisa worked for many years as CFO for Harvard Translation, Boston Mass. This was followed by managing a 22 person financial consulting team for Managed Ops, Bedford, NH. She ended her corporate career as General Manager of North America for Exact Software based in Holland. During this same time, Ed worked in many capacities--spending most of his time forming a medical device manufacturing company with his brother but made a career change to join Lisa in her commitment to Home Instead Senior Care.

[email protected]

Shelby graduated from the Peter T. Paul College of Business and Economics at the University of New Hampshire with a dual major in Entrepreneurship and Marketing. She joined Home Instead shortly after graduating in 2021, beginning her career by recruiting compassionate care professionals. Over the years, her role evolved into advising families in need of care, directing services for our valued clients, and ultimately stepping into her current role as Chief Operating Officer.

As COO, Shelby oversees the day-to-day operations of the business across all of our territories. She works closely with our clinical and administrative teams to ensure every client receives high-quality, reliable care and that every care professional feels supported and valued. Her role blends strategy, team leadership, service delivery oversight, and a constant focus on improving the client and employee experience.

Having grown up and lived across Massachusetts, New Hampshire, and Maine, Shelby brings deep familiarity with the communities we serve. Her regional knowledge and personal connection to the area help guide her thoughtful and client-centered leadership style.
In her free time, Shelby enjoys being with her family, sharing stories and laughs over home-cooked meals, getting outside, and settling into a really good book.

[email protected]

Sarah graduated from Williams College with a dual degree in psychology and fine art. With a knack for spotting those with big hearts and a passion for building connections, she started her adventure with Home Instead in recruitment, searching for caregivers who love giving back and making a difference in people's lives.

Now the Chief Marketing Officer, she plans digital and print marketing campaigns, works to optimize online brand visibility, and partners with community relations marketing specialists to share the Home Instead story across our communities. Sarah's experience in branding, design, and people relations helps her spread the word about Home Instead - her goal being to bring more and more seniors comfort and long-term happiness in the place they call home.

Outside of work, Sarah loves paint, hike and play soccer with her friends, cook for friends and family, and spend time with her dog, Blue. Whether she's enjoying long walks in the park or playing frisbee with Blue at the beach, Sarah loves to take advantage of sunny days.

Jessica is a Registered Nurse and Certified Case Manager with 18 years' experience in the nursing field. She received her Bachelor’s Degree from Saint Joseph’s College of Maine and her certification in case management through the Commission for Case Manager
Certification.

Jessica is specialized in the care of older adults and has spent her career working with this population. Before joining our clinical team, Jessica worked for a busy life plan community, where her work focused on empowering older adults to live as independently as possible through various resources, such as home care. As a nurse leader, she created policy, was an educator for staff and clients, and acted as the main resource for health and wellness.

In her free time, Jessica enjoys painting, being in nature, reading, and learning. She loves to create new recipes, and spending time with her family and friends.

Jessica brings a strong clinical background and a gentle compassion to the team. She is excited to be servicing our Southern New Hampshire area clients.

[email protected]

Christine joined Home Instead in 2023, bringing a wealth of experience and a compassionate approach to her role as a Client Advisor. She works closely with families and all members of the Home Instead team to help seniors remain comfortably in their homes. Christine expertly guides and supports clients through the onboarding and contracting processes, ensuring a seamless transition to our services.

Raised on the Seacoast of New Hampshire, Christine is a proud graduate of the University of New Hampshire. She has experience assisting seniors with their healthcare needs and a diverse background in corporate and government public relations, marketing, and education. This unique blend of skills allows Christine to provide well-rounded support and insightful guidance to families seeking home care solutions. Christine is eager to assist you with your home care needs, ensuring that you receive the highest quality of care and support.

[email protected]

Becky joined the Home Instead team in 2011 and has supported the organization in multiple roles throughout her tenure. In her previous role as HR Generalist and Office Administrator, she assisted each department in a variety of ways, ensuring the office ran smoothly while also supporting the hiring, onboarding, and training of new Care Professionals.

Today, as a Home Care Advisor, Becky focuses on onboarding new clients, guiding families through the start-of-care process with compassion, clarity, and attention to detail.

Becky received her Bachelor's degree in English from the University of Maine, Orono, and when she’s not in the office, she enjoys the outdoors, hiking, and traveling.

[email protected]

[email protected]

Jamie worked for Home Instead for over 6 years and took some time off to be with her family. She returns in her role of Marketing where she can connect with the community. Jamie builds partnerships and provides education to help people have the resources they need to obtain as much independence as possible in a safe environment at home. She is at her happiest when she sees the relief on people's faces when they see what our CarePros at Home Instead can do for them.

Bringing over a decade of experience in Boston hospitals and skilled nursing facilities as a screener has allowed Jamie to see the value of not only post injury or illness care but also the value in preventative care which Home Instead can provide. Jamie grew up as an Army brat and had the opportunity to travel and meet people from various cultures and is a strong advocate for veterans.

When Jamie is not doing community outreach you can find her with her family enjoying Hampton Beach or hiking different trails throughout New Hampshire.