Accounting Coordinator

Join Our Team as an Accounting Coordinator

At Home Instead, we are dedicated to enhancing the lives of aging adults and their families by providing care with compassion, integrity, and excellence. To support that mission, we're looking for a detail-oriented Accounting Coordinator to join our office team and manage billing operations with accuracy, discretion, and consistency.

This role is well-suited for someone who enjoys working with numbers, is comfortable in Excel, and understands the importance of confidentiality when handling financial and client information.

Position Overview

The Accounting Coordinator supports the financial operations of our franchise by managing client billing, with a primary focus on VA and State-funded clients. This position works closely with internal teams to ensure billing accuracy, compliance, and timely follow-up.

• Location: Minot, ND

• Employment Type: Full-Time

• Compensation: Competitive, based on experience

Primary Responsibilities

• Review, verify, and finalize completed shifts for billing purposes

• Ensure accurate billing rates and service authorizations for VA and State clients

• Identify, research, and resolve billing discrepancies

• Prepare and submit client invoices according to established billing schedules

• Process ACH and credit card payments; deposit and record physical checks

• Monitor accounts receivable and follow up on outstanding balances

• Maintain accurate, organized billing records and documentation

• Submit required billing information to state programs and third-party payers

• Respond to client and payer billing inquiries in a professional and timely manner

• Utilize Excel regularly for tracking, reconciliation, and reporting

• Potentially assist with bookkeeping tasks in QuickBooks

• Handle sensitive financial and client information with strict confidentiality

• Follow company policies while maintaining clear communication with the team

Secondary Responsibilities

• Field new client inquiries and enter information into internal systems

• Answer incoming calls professionally and knowledgeably

• Recognize and communicate opportunities to increase service hours when appropriate

• Participate in a scheduled on-call rotation, which may include evenings, weekends, or holidays, to assist with urgent office or billing-related needs

• Provide reports to supervisors and participate in ongoing professional development

Participation in the on-call rotation is a required part of this role and is shared equitably among designated team members.

Education & Experience

• Minimum of 3 years of experience in accounting, billing, finance, or a numbers-driven administrative role

• Strong proficiency in Excel and comfort working with data and reports

• Experience with VA, State, or third-party billing strongly preferred

• Experience with QuickBooks is a plus

• Proven ability to maintain confidentiality and handle sensitive information appropriately

We encourage candidates who may not meet every qualification to apply. We value strong attention to detail, reliability, and a willingness to learn just as much as prior experience.